What to do if WhatsApp does not work well on Android
WhatsApp is the most popular messenger in the territory and other countries. In this article we’ll figure out what to do if WhatsApp has stopped working on Android smartphone, or starts, but buggy, something does not work, does not appear and messages are not sent, there are missed calls.
When I worked as a system administrator, I often faced a problem when users could not enter the system, because it wrote a mistake that the password was wrong. Then I began to persuade the user several more times to check the correctness of the password entering. It even reached the tantrum of threats to complain to the leadership of bad work! And in all cases, in the end, it turned out that they entered the wrong password j. With similar situations, I come across now.
Therefore, after all, check if there is the Internet on the phone. Just open the browser and try to go to any site, for example, Yandex.ru. Also, turn off the VPN if you use it. You can understand whether the VPN is included in the inscription “VPN” in the upper right corner of the screen. Here the fact is that VPN services often buggle, and the connection may disappear.
If the problem is still with the Internet, then most likely nothing can be done with the phone. The only thing that happens:
- Wi-Fi shutdown and turning on
- Disconnecting and turning on mobile Internet
- Turning on/disconnecting “Flight mode”
- REVELING ROURTER
Sometimes the WhatsApp service itself “lies” and does not work, then there is nothing to do with it. This happens very rarely, but still. If everything worked and suddenly stopped, then go to the downloadetector and see if whatsApp works in principle. It should be written: “User Reports Indicate No Current Problems at WhatsApp”.
Close all applications
Close all running applications, including WhatsApp. On different smartphones, this is done in different ways. For example, to close all applications on Xiaomi with miui:
- Click on the touch button “circle” (“home”) so that all applications are curled up
- You need to click on the touch button “Square”. to display running applications
- Click on the “cross”. Then all programs will be unloaded from memory, or
- To close only WhatsApp, you need to brush the application window with your finger to the left or right
Also, try to reboot the phone.
Reasons why whatsApp web does not work
On the network and on the official website of the project there is a description of the mass of errors that the users of computer and mobile versions of the messenger. Let’s look at the most common causes and factors because of which WhatsApp web does not work.
Internet problems
This is the most common cause and factor that does not allow us to use the functionality available in the computer version. The fact is that it is impossible to log in in the system without a mobile application in the version for PC, and the synchronization of devices requires transmission of data packets in two directions. The transmission via the Internet occurs quickly, but the process is demanding of the quality of the connection.
Most likely, you are connected via a router, so we strongly recommend that you restart it by turning it off the network and turn it on again. It also makes sense to do the same with a network cable connected to a computer or laptop.
If you have a mobile Internet on a smartphone, check the amount of available traffic, as well as the availability of funds on the operator’s balance sheet. If the speed is still low, contact the provider support service to clarify the situation on the line.
Problems with the device
If everything is in order with the Internet, it is just right to look at one of the devices used in the process. Problems can be on a tablet, smartphone or PC. Consider the features and destructively influencing the factors for each “machine” more details.
Tablet
It is quite unpleasant when WhatsApp Web does not open on the tablet. For the standard operation of the application, the operating system should be updated to the recommended version, the same applies to the messenger himself.
Some models of tablets do not imply slots for SIM cards, and this is a serious drawback, since after updating the application you need to undergo a two-factor check in the form of an SMS message sent to the phone number indicated during registration.
In this case, try to activate the browser and use the browser version of the messenger, authorized in the system through a smartphone.
Smartphone
If a number of problems arise on the phone that interfere with the staffing of the computer version, then:
Can someone hack WhatsApp with just knowing phone number

- Check the stability and quality of the Wi-Fi connection, connect to another source and enter the synchronization mode with PC.
- Check the correctness of the data entered during authorization, in particular, phone numbers. Indicate it in the international format. this is the likelihood of malnutrition and inaccuracies from the built.in algorithms of the minimum.
- Application updating. follow the release of new versions and keep up with the times. If you are not interested in additional functionality, the developers also work on increasing the stability of the system.
You can check the quality of the two device synchronization by sending a simple text message to the selected user. If everything is done as it should, a new object will appear on the displays almost simultaneously.
A computer
PC is also relevant the problem of low-quality Internet connection. Check the cable to the port for mechanical damage. Try to reconnect it, and also configure the Internet point.
If none of this helped, try to close the application and open it again, rebooting the car. In some cases, the performance of the messenger on PC is blocked by antivirus. Disconnect it at the time of synchronization with a smartphone and watch the results.
If with common problems and destructive factors on different devices everything is clear, then we move on.
QR code is not loaded or not shown
If WhatsApp web does not show the QR code on the computer screen, for several reasons. As a rule, the problem is the incorrect operation of the operating system or browser.
If you use a browser from popular companies (Chrome, Firefox, etc. D.), go to the official website and update it to the current version:
The alternative reason for the problem contains excessive activity of antivirus software, so turn it off for a short time to check the theory.
To solve the problem, as a rule, there is enough simple restarting browser and the page of the official site. The best results are achieved if you go to the Watsap website with an active incognito regime. So problems with the display of the QR code do not arise in 99% of cases.
Another form of the problem with information encoded in the picture-the QR code is visible, but is not read by the device. In this case, it is worth checking the smartphone camera for serviceability, make sure that the displaying image is completely correct, and also increase the page scale so that the lens captures the desired section of the display.
“WhatsApp cannot be connected, repeat the attempt later” what to do?
HitsApp notification is unable to connect, repeat the attempt later “instead of a normal entrance to the application. this is unpleasant. What to do, how to fix a mistake? Let’s try to figure it out.
Everyone may face the fact that the initialization of WhatsApp does not go away. the connection freezes, you cannot open the messenger. Why is this happening?
Make sure you are connected to the Internet. this is one of the most common causes of the problem. Try to open any web page or go to another application.
- Check the features of the tariff plan in the operator’s personal account. maybe you spent a GB package or did not put money on the balance of the phone;
- Restart the device;
- Reconnect from a mobile network to wireless;
- Make sure that data transfer mode is included;
- Turn off the roaming on the phone.
If you cannot connect due to the initialization of WhatsApp, you can contact the Support of a mobile operator or provider.
In addition, the problem may lie in the following:
- You are trying to use the messenger in the controlled network, for example, at the university or at the workplace. Everything is simple here, the administrator can block access;
- The settings of access points for entering the Internet and certain applications were lost. That is why Watsap “fails to connect, repeat the attempt later”. Contact the operator’s Support to restore settings.
Do not forget that the messenger is not designed to work with proxy and VPN servers, third-party configurations can cause failure. Connect in the usual way!
WhatsApp SS7 attack
If you are sure that everything is in order with the Internet, you need to look for other reasons and solve the problem.

We advise you to pay attention to the update of the messenger and the operating system. Open the application store (Play Market or Epstor):
- Enter the name in the search line or find the program among the installed;
- If there is a “update” button opposite the green icon. Click on it;
You will find the ability to update the operating system in the settings of the device. If you are not able to connect due to the initialization of WhatsApp, it is worth downloading a fresh version-it is guaranteed to correct some errors of many programs.
A little information for owners of Android Smartphones. Very often the question “Why can’t I go to WhatsApp from the phone?»Has a simple answer. The problem occurs when the program is transferred from the internal drive to a third.party memory card.
How to solve unpleasant problems? Completely remove the messenger (do not forget to make a backup in advance) and re.put it on the phone. Already in the main storage!
We tried together to figure out why the initialization in WhatsApp does not pass. sometimes the reason lies on the surface! We hope you can easily eliminate the problem and return to communication. Share your advice in the Комментарии и мнения владельцев.
The influence of VPN
Virtual networks are a popular option among many users of mobile devices and other computerized equipment. They allow you to maintain anonymity, gain access to data, despite blocking access to various resources at the provider level and other buns.
Unfortunately, few users use high.quality paid services of VPN, giving preference to free analogues. In turn, such VPN can be poorly configured, falling under load, not work on Upload and have other “inconvenience”.
Due to such problems with VPN, often the application hung, and the owner of the smartphone could not make a video call. Try to turn off the VPN for a while and check the work of the messaging service and calls. If without a VPN, a messenger works fine, change a private virtual network to a more acceptable option. It may be necessary to remove such applications from the phone.
Universal failure
Rarely happens, but leads to the appearance of problems for all users at once. At the entrance to the application, a message about technical problems will appear. Nothing can be done in this case, you have to wait until the service resumes its work.
The application icon may disappear, then it is necessary to check the memory of the phone. Perhaps the memory carrier where the application is located is damaged. If this is a memory card, it must be removed and inserted again.
Cleaning the cache for Android
Since periodically on the smartphone many temporary files accumulate, over time it creates a serious load for your device, especially if it is already not much internal memory. In general, we advise you to read our material on how to install programs on a phone SD card. And since there are many messages in WhatsApp, including with video, music, voice messages, all this accumulates in the internal memory of the phone and over time the application may stop working.
We recommend that you clean the Android cache in the WhatsApp application. This is done in this way:
Now we recommend that you restart the phone and then try to use the messenger on your phone again.
Work through VPN
If your country has restrictions on the use of instant messengers, including WhatsApp, then you only have one option to use VPN to bypass these locks, since there are no other options. The system and providers of your country block the ip addresses for which there is a connection with WhatsApp servers, and a kind of “intermediary” between you and the network is required to circumvent this restriction.
If whatsApp on Android has stopped working, and the problem has not yet been resolved, we recommend that you simply delete the application from your smartphone and re.download it in the Play Market service, as this is faster and you do not need to understand the problem. Well, if you have reached this point, then none of the options we proposed helped you.
For those who have their own solutions to problems with WhatsApp messenger, we have a request: leave your Комментарии и мнения владельцев for other users, where you describe at least briefly, how you solved this problem.
Causes and ways to eliminate the problem
On smartphones and computers, the messenger may not work due to the lack of connection to the network, do not start due to incompatibility with the OS or a long absence of updates. Most of the problems are solved by repeated connection to the Internet, rebooting Watsap and device.
Internet connection
The most common reason why WhatsApp does not work is a weak, unstable connection to the network or its absence. If mobile Internet is used, you should check:
- Is there enough funds in the account;
- how much traffic remains within the framework of the connected package of services;
- whether the Internet works in other applications and browser;
- Is the mobile data transfer function in the smartphone settings.
If Wi-Fi is used, you should make sure the connection stability, restart the router or report the problem of the provider. The problem is most often temporary and is eliminated independently after a while. The user can always connect to a mobile Internet or other Wi-Fi network.
Note: To work in WhatsApp on Android tablets, you need a stable connection to Wi-Fi and the presence of an active SIM card.
Technical problems in the operation of the device
Long work of a mobile gadget or computer without a break can provoke errors in the work of programs. Therefore, if WhatsApp does not work, first of all you need to restart the device and restart the messenger.
When the WhatsApp on PC is launched, an error in the form of a white screen sometimes occurs: the program window starts and freezes. Most often, the problem is observed in users that use the Windows 7 operating system. The procedure for eliminating the problem:
- Close the application by clicking on its icon on the taskbar with the right mouse button and choosing the option “Close the window”.
- If the program does not complete the work, stick the Ctrl, Alt and Del keys, go to the “Task Manager”. Find in the list of WhatsApp applications, click on it with the right mouse button and select “Remove the task”.
- Delete the messenger, completing the actions: “Start. control panel. programs. programs and components. WhatsApp. Delete”. Clean PC memory using a utility to optimize the operation of the system. Install the program again from the official website https: // www.WhatsApp.COM/Download.
- Before starting the application, click on its shortcut on the desktop with the right mouse button, go to “Properties”, section “Compatibility”.
Note: it is best to switch to Windows 10, since in the future the problems will begin with other programs. The main support of Windows 7 was stopped back in 2015, paid. ends in January 2023.
If the problem of white or black screen occurs in WhatsApp on a computer with the 10th version of the OS, you need to perform the actions described above and start the program in combination mode with Windows Vista, 7 or 8.
Problems in Watsap
The reason why whatsApp does not open or does not start or may lie in the application itself. First of all, you should verify the accessibility of servers on the Downdetector service (https: // Downdetector.COM/Status/WhatsApp/Map) or Outage.Report (https: // outage.Report/WhatsApp).
Then it is worth checking the presence of updates for the messenger in the corresponding section of the App Store (for iPhone) or Play Market (for Android). If the work of the program is not resumed after installing a new version, you should remove it and install it again.
Cache overflow can provoke incorrect work WhatsApp. The following actions must be performed: “Settings (phone). all applications. WhatsApp. memory. clean. clean the cache” and restart the device.
Problems on PC
What to do: WhatsApp does not work on a computer? This is an important issue that needs to be discussed!
- First of all, we note that you can download the program only from the official site. click on the button with the name of your operating system. Do not even consider third.party resources. you run the risk of catching a virus or malicious.
- The second important rule. install updates in a timely manner. The application will remind you about this automatically, but if this does not happen, delete the program and rebuild it from the official site.
- Finally, the third possible reason. you have not synchronized the PC with a smartphone. The desktop version works only if preliminary registration on the smartphone, you must download the mobile application!
You understand why WhatsApp does not work today and always? In your hands, powerful weapons. knowledge. Our tips will help to cope with any problem in a few minutes, you no longer need to worry about lost minutes and interrupted contact. Soon you will restore the performance of the messenger and return to communication!
Communication problems
The correct work of the WhatsApp messenger requires a stable Internet connection. In case of failures of the application, the service subscriber must first of all check the quality of the connection with the network. To check, it is enough to start the launch of another program requiring the presence of the Internet, or try to download the site through the browser.
The list of the following actions will help to deal with the problem:
- Restore the router.
- Turn off and re.download a smartphone.
- Go a few minutes to “flight mode”.
- Switch with Wi-Fi to a mobile network or vice versa.
- Check the presence of roaming mode.
- Go into the parameters of the smartphone and install the resolution for mobile data transfer.
- To make sure that there are enough funds on the balance of the mobile number and a tariff that allows you to freely use the Internet.
One of the reasons for the lack of communication may be bad weather, or features of geographical location that prevent the passage of electromagnetic waves. Perhaps a periodic violation of communication due to technical reasons. To check such an assumption, you must contact the provider representative. Customer support service usually works around the clock and seven days a week.
It is recommended when working in the application to turn off the VPN or proxy servers to avoid conflict with the configuration of the system.
Many services providing network connection services introduce special restrictions. When using a working account to connect with the Internet, the user must be ready for the fact that the admin will introduce restrictions on access to certain sites, instant messengers, social networks.
Outdated version
Often problems during the work of VOTSAP are caused by the fact that the user neglected the timely update of the program. The correct functioning of the service is possible only when using new versions of the application.
To avoid failures, the user must periodically establish a new version of WhatsApp. This procedure, which does not require large intellectual stress, is performed using the Google Play or AppStore application marke. It is enough to dial the name of the messenger inside the search line, and then click the “update” command.
You should update not only the messenger, but also the operating system on which the device works. The outdated version of the operating room may prevent the correct functioning of the applications installed on the smartphone. Check the presence of updates you can. It is recommended to regularly perform such actions.
The conditions of the uninterrupted operation of the Messenger WhatsApp:
- The presence of an Android 4 OS on the installed version.0.3 or more fresh. The phone can take incoming calls or messages during the procedure for confirming the number.
- For the iPhone, the availability of an operating system is not lower than iOS 10.
How to solve a problem? Simple ways
The easiest way to which almost every inhabitant of planet Earth guesses is a reboot of the smartphone. It is possible that the error occurred due to excessive load on the system (opened YouTube, Clash of Clans, a 4K film and in whatsApp appliance). Restore the device. It is possible that these “stops” will stop.
The second option is to update. It is possible that Android and your version of WhatsApp are incompatible. To eliminate this incompatibility, just go to Play Market and see if there are fresh versions of the messenger today.

Why still such a failure occurs? The application stopped, since it was very very cluttered: a huge number of temporary files and other garbage make it difficult to work whatsApp itself, connecting to the Internet, and sometimes the operation of the whole system. The solution is simple: go to the “Settings”, from there to “Applications”, find WhatsApp there and click on “Clean Cache”.
And the last (but not value) option of solving the problem is a banal reinstall of the messenger. You will be surprised, but it is precisely such simple solutions that most often eliminate such malfunctions.
What to do in a running situation?
Nothing helped? The system still writes to you: “The WhatsApp app is stopped”? Well, in this case it is necessary to make a total reboot. We go to “Settings”, from there to “Restoration and Reset”, after which we click on “Database Reset” or “Resetting Settings”, “rollback to factory settings”, etc.P. Everywhere it is written in different ways, but the meaning is one.
Of course, no one wants to reach such extremes, but sometimes this is a necessary measure. In this case, most likely, malfunctions are not only in WhatsApp, but also in other applications. This is the work of viral software, which only in rare cases can manually be demolished.
In order not to see the words “suspended” on the smartphone screen, it is better to roll back to the original state of the device. Previously, you need to save all the data of the systems somewhere: this will help you with data archiving, auto-power and other functions of the operating system.