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With a powerful database of over 4,500,000 drivers and real-time updates including Game Components and Game Ready drivers, and Game Boost, these features will help you improve your PC gaming performance so that you and your team-gaming partners can enjoy gaming with maximum performance!

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Updating not recommended: Third-party software download sites

With the brand and model of your webcam, searching for and downloading drivers on third-party websites is not practical unless you are sure that the webcam driver provided by the website is an official one. Of course, you should also make sure that the site is reputable and that the downloaded software does not have any other bundled software (virus or adware).

1.2 Chip manufacturers / hardware manufacturers

Major chip or device manufacturers (such as Realtek, Broadcom, NVIDIA, AMD, Intel, etc.) provide the latest drivers on the official website. We can search / download / install the corresponding drivers on the official website according to the webcam device model.

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Drivers for niche devices or some manufacturers may not be found due to some manufacturers not having a website to download drivers.

Latest official drivers

All webcam drivers. provided by Driver Booster come from official channels such as device brands / chip makers / OEMs. Driver Booster continues to expand its database and provides the latest genuine driver updates to its users.

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The most common cause of a blue screen with the SYSTEM_SERVICE_EXCEPTION error message is a computer or laptop hardware driver error.

At the same time, even if an error occurs when starting a certain game (with SYSTEM_SERVICE_EXCEPTION errors in the dxgkrnl.sys, nvlddmkm.sys, atikmdag.sys files) network programs (with netio.sys errors) or, which is a common case, when starting Skype (with a message about a problem in the ks.sys module), as a rule, the problem is precisely in the incorrectly working drivers, and not in the program itself.

It is possible that before that everything worked fine on your computer, you did not install new drivers, but Windows 10 itself updated the device drivers. However, other options for the causes of the error are possible, which will also be considered.

Common variants of the error and the main ways to fix them

In some cases, when a blue screen of death appears with a SYSTEM SERVICE EXCEPTION error, the error information immediately indicates the file with the sys extension that caused the failure.

If this file is not specified, then you will have to look at the information about the file that caused the BSoD in the memory dump. To do this, you can use the BlueScreenView program, which can be downloaded from the official website (download links are at the bottom of the page, there is also a Russian translation file there, which you just need to copy to the program folder to start it in Russian).

After launching BlueScreenView, look at the information about the latest errors (list at the top of the program window) and pay attention to the files, failures in which led to the appearance of a blue screen (at the bottom of the window). If the “Dump files” list is empty, then most likely, you have disabled memory dumping on errors (see How to enable memory dumping on Windows 10 crashes).

Often, by the file names you can find (by looking for the file name on the Internet) which driver they are part of and take steps to remove and install another version of this driver.

Typical file variants causing SYSTEM_SERVICE_EXCEPTION to fail:

  • netio.sys. As a rule, the problem is caused by faulty network card or Wi-Fi adapter drivers. At the same time, a blue screen can appear on certain sites or under high load on the network device (for example, when using a torrent client). The first thing to try when an error appears is to install the original drivers of the network adapter used (from the laptop manufacturer’s website for your device model or from the motherboard manufacturer’s website specifically for your MP model, see How to find out the motherboard model).
  • dxgkrnl.sys, nvlddmkm.sys, atikmdag.sys. most likely a problem with the video card drivers. Try completely uninstalling video card drivers using DDU (see How to uninstall video card drivers) and install the latest available drivers from AMD, NVIDIA, Intel sites (depending on the video card model).
  • ks.sys. can talk about different drivers, but the most common case is the SYSTEM SERVICE EXCEPTION kc.sys error when installing or starting Skype. In this situation, the cause is most often the webcam drivers, sometimes the sound card. In the case of a webcam, it is possible that the reason is precisely in the proprietary driver from the laptop manufacturer, but with the standard driver everything works fine (try to go to the device manager, right-click on the webcam. update the driver. select “Search for drivers on this computer “-” Select from the list of available drivers on the computer “and check if there are other compatible drivers in the list).

If in your case this is some other file, first of all try to find on the Internet what it is responsible for, perhaps this will allow you to guess which device drivers are causing the error.

SYSTEM SERVICE EXCEPTION error in Windows 10. how to fix

One of the common errors among Windows 10 users is the SYSTEM_SERVICE_EXCEPTION blue screen of death (BSoD) and the text “Your PC has a problem and needs to be restarted. We only collect some information about the error, and then a restart will be automatically performed “.

This manual provides details on how to fix the SYSTEM SERVCIE EXCEPTION error, how it can be caused and the most common variants of this error, indicating the priority steps to fix it.

Additional ways to fix the SYSTEM SERVICE EXCEPTION error

The following are additional steps that can help if you receive a SYSTEM SERVICE EXCEPTION error, if you cannot find out the problematic driver, or if updating it did not solve the problem:

  • If the error began to appear after installing antivirus software, firewall, ad blocker, or other programs to protect against threats (especially unlicensed ones), try uninstalling them. Remember to restart your computer.
  • Install the latest Windows 10 updates (right click on the “Start” button. “Settings”. “Update and Security”. “Windows Update”. the “Check for Updates” button).
  • If until recently everything worked fine, then try to see if there are restore points on the computer and use them (see Windows 10 restore points).
  • If you roughly know which driver caused the problem, you can try not to update (reinstall it), but rollback (go to the device properties in the device manager and use the Rollback button on the Driver tab).
  • Sometimes the error can be caused by errors on the disk (see How to check the hard disk for errors) or RAM (How to check the RAM of a computer or laptop). Also, if your computer has more than one memory stick, you can try working with each of them separately.
  • Check the integrity of Windows 10 system files.
  • In addition to the BlueScreenView program, you can use the WhoCrashed utility (free for home use) to analyze memory dumps, which can sometimes provide useful information about the module that caused the problem (albeit in English). After starting the program, click the Analyze button, and then read the contents of the Report tab.
  • Sometimes the cause of the problem may not be the hardware drivers, but the hardware itself. poorly connected or faulty.

Hopefully one of the options helped fix the error in your case. If not, describe in the comments in detail how and after which the error appeared, which files appear in the memory dump. perhaps I can help.

Deciphering the error and finding its solution

After completing the above steps, you will have the necessary time for a detailed study of the blue screen of death, highlighted on the display of your monitor. You should not be afraid of what is discovered, even if your knowledge of English is unsatisfactory. With the help of the screenshot below, you can interpret the cause that caused the failure and take the necessary actions to eliminate it.

  • The red box contains the name of the error that caused the failure. Most often, it is this value that gives an exhaustive explanation of the reason that disrupted the operation of the PC.
  • The yellow box contains standard troubleshooting tips. We are talking about uninstalling recently installed programs and drivers, as well as the need to start the system in safe mode (read more below in this article).
  • The error code and its parameters are highlighted in green.
  • The turquoise text is nothing more than the name of the driver that most likely caused the problem.
  • Orange frame indicates the address of the error.

Reasons for the appearance

On Windows systems, the Blue Screen of Death (or BSOD as it is liked to abbreviate) appears as a result of an error that the computer simply cannot cope with. The result is an unscheduled loading call by the system. As you might have guessed, at the time of the request, a frightening notification about a critical crash appears on the laptop / computer screen. Depending on the reasons, the duration of the window displaying varies from a few seconds to several minutes.

It is important to learn to distinguish BSOD from other “blue screens” by visual elements. There are several reasons why the screen is blue, or similar shades. At times, users may enter BIOS Setup, or encounter the Chkdsk program. In both cases, you will be able to see the computer blue screen, but it is quite easy to distinguish them from BSODs. There are controls in the BIOS window, and the screen with the running Chkdsk error checking program always displays the data processing itself as a percentage.

But back to the blue screen. Factors contributing to the appearance of a blue screen error can be caused by a failure of the hardware components of your PC (for example, a “burned out” board inside the system unit), or software failures (sometimes reaching the level of the system kernel).

Solving problems using the OS in earlier versions

In order to deal with the problems that cause the appearance of the blue screen of death in Windows XP, Vista, 7 and Windows 8.1, you should promptly detect the process that caused the disruption of the OS. In the section above, for the most part, options for troubleshooting problems at the software level are indicated. However, one should not forget that BSOD tends to appear as a result of a hardware malfunction of one component, or a whole complex of parts.

First of all, we recommend that you resort to diagnostics. A sharp rise in temperature of individual parts (or the whole) of the case, as well as increased volume during startup / operation of the PC, may lead to such a decision. Timeless AIDA64 program can be considered the best choice to indicate problematic operation of a particular component.

  • Download the installer on the developer’s website with the subsequent installation of the program on your PC. During the first launch, we recommend that you do not look for pinpoint faults by tracking each parameter in the available library, but run a general system stability test. Thus, you can track not only the temperature of a specific component, but also detect a malfunction in the operation of a specific PC element.

WEBCAM/OBS BLUE SCREEN FIX! Logitech (Windows Forced Update JAN. 2018)

  • Run the program and click on the corresponding check button in the menu.
  • We put a checkmark in front of the tests that we want to conduct and click “Start”. The system will issue a final report after a certain period of time (during the check it is not recommended to load the processor with resource-intensive tasks).
  • If you find an elevated temperature while launching video games or other resource-intensive programs, leading to an unplanned reboot of the system and the appearance of a BSOD, we recommend that you carefully examine the computer components under the protective case cover. It is quite possible that this is due to the clogging of the coolers with dust. If possible, clean everything as much as possible and do not forget to lubricate the cooling system with the intended oil / thermal paste.
  • A full system scan can detect a defective part on your PC. Most often, a similar outcome awaits RAM. It is better to replace the faulty bar with a new one. The same goes for other parts of your PC.

Safe mode

As mentioned earlier, about 70% of the cases that cause the appearance of the blue screen of death are due to the improper functioning of the drivers on your PC. In such cases, it can be problematic to eliminate the consequences of incorrectly installed software, since a driver containing malicious code can prevent the system from starting normally.

In such cases, we recommend starting the system in safe mode. Optionally, you can boot the OS in hard-limited mode (VGA and with no network connection), which will allow you to identify the problem and roll back the “rebel driver” to its stable version. You can read about how to enable Safe Mode on different versions of Windows on the page of our website dedicated to this option.

Windows Update

Believe it or not, sometimes Microsoft developers, when releasing a new service pack for their systems (the so-called Service Pack), provoke critical crashes on your PC. The problem of such incompatibility can remain unresolved for many weeks, which is unacceptable in some cases. In order not to expose your own systems to such a risk, we advise you to disable the automatic updates option. Details on how to perform this action are written in a number of separate materials on our website.

Information about errors in the Blue Screen View program

At the moment the system crash report is displayed on the screen, the latter automatically creates the minidump / MEMORY.dmp file (located in the Windows folder on the local disk). Its purpose is to store information about a failure, with its subsequent decryption by special utilities (Blue Screen View, Windbg), or standard services (“Event Viewer”).

You can use the latter option, however, in the list of all messages, your BSOD report may simply get lost. The same cannot be said about the Blue Screen View program. It’s easy to learn and completely free. With its help, you can find information about the problem that has arisen, which will contribute to its elimination.

  • Download the utility on the developer’s website or from our website at the link: Blue Screen View program. We choose the version, depending on the bit capacity of our system. In my case it is a 64-bit system.
  • Blue Screen View does not need to be installed, and therefore we unpack the zip file to any space on the disk and run the utility.
  • If you start Blue Screen View immediately after detecting the blue screen of death, the minidump file (or several of them, if critical failures were in the plural) will be automatically entered into the window. It is very important not to use cleanup programs (CCLeaner, etc.), as they add minidump to the “garbage” category and will soon delete them.
  • As you can see, under the Dump File tab, we have a report of a blue screen of death that occurred on 07/24/2011 at 2:27:01 am. The error text indicates the reason that caused the failure (driver), and next to the code of the error itself.
  • At the bottom of the screen, you can find the name of all the drivers involved during the BSOD. The first results on this list tend to indicate which specific driver caused the screen of death.

Additional solutions to the problem

Below we will look at ways to eliminate the blue screen of death, equally applicable to all operating systems from Windows. They are no less effective than the above methods and sometimes help out of the situation as a winner in cases where you cannot find out the cause of the problem.

Scanning for malware

Malware can damage Windows system files and cause blue screens to appear. You must run a virus scan to rule out something like this.

We recommend using the free version of Malwarebytes to run the scan. The program will search for all types of rogue software and remove them. If it detects anything, restart your computer after cleaning and see if the blue screen error goes away.

Write down your BSoD error code

It is difficult to understand how to fix the blue screen problem without knowing its essence. In Windows 10, with BSoD, a sad smiley face and a simple error message appear on the screen. Below you will see a link to the Microsoft blue screen troubleshooting page, a QR code, and a Stop Code field. You can scan the QR code with your phone camera to go to the Microsoft support page.

The most important part is to note the error code provided on the page, which will help you narrow down your troubleshooting. Some of the most common codes are Critical Process Died, System Service Exception blue screen, Memory Management BSoD, Unexpected Store Exception, Inaccessible Boot Device.

What is the blue screen of death?

What is commonly referred to as the blue screen of death is technically known as an operating system crash or fatal system error. This means that the system encountered a problem that prevented its safe operation. When this happens, Windows displays a blue screen with some information about the problem and then reboots.

Blue screen in Windows can appear for many reasons, including driver error, hardware issues, and operating system errors.

How to fix Windows 10 Camera Crash, BSOD SPUVCbv64.sys Error

Newer versions of Windows are more stable so you won’t experience blue screens too often. Note that a one-time blue screen does not necessarily indicate a serious problem. Sometimes Windows gives BSoD, but after reboot it works fine. How to fix the blue screen problem in Windows? If you encounter this problem regularly, follow our instructions.

Check your computer hardware

When you get the Windows blue screen of death, check your computer hardware. Sometimes BSoD can occur due to RAM failure or something similar. Windows 10 has two built-in hardware diagnostics. First. performance monitor. analyzes the system performance on your computer, and the second. Windows Memory Diagnostics. runs memory tests.

Use advanced tools

For deeper troubleshooting, you can use tools that make it easier to interpret information from Windows dumps after a crash. They are usually for advanced users only.

Check for Windows Updates and Drivers

Updates can both create problems and fix them, including the blue screen of death. Go to Settings Update & Security Windows Update and apply any pending updates.

Drivers can also be the source of BSoD. Click Win X (or right-click on the Start button). Go to Device Manager to open this utility. Check the yellow triangular icons that indicate a driver problem. You must recheck all devices, you may need to reinstall the driver or remove the device.

Right click on the icon and select the “Update driver” option to check for updates. This method is not always reliable, so we recommend that you visit your computer manufacturer’s website for the latest drivers.

Run System Restore to Fix BSoD

System Restore in Windows allows you to return your system to a previous state and can help you fix the blue screen of death problem. It is a handy troubleshooting tool as it is easy to use and allows you to determine if your problem is a software problem.

Enter the command “recovery” in the Start menu and open the recovery control panel that appears. Here click on Open System Restore to launch the tool. Clicking Next, you will see a list of restore points that you can return to. Select one, then click “Scan” for vulnerable programs if you want to see what software changes.

Running it will not affect your files, but it will remove any drivers or software that you have installed since the restore point was created. In addition, it will reinstall everything that you deleted during this period.

Confirm the restoration of your system, then you can start the process. It will take a few minutes. If you don’t get blue screens after doing this, the problem was most likely a software issue. As a more drastic troubleshooting step, you can also reset your computer to factory settings.

Run an SFC scan against BSoD

Windows includes a command line tool called SFC (System File Checker). It checks for corrupted Windows system files and tries to fix them. This may fix the blue screen problem.

Press Win X again (or right-click on the Start Menu) to open the context menu. Go to Command Prompt (Admin) or Windows PowerShell (Admin) and then enter “sfc / scannow”.

Enabling recording of debug information (dumps)

When a blue screen of death occurs, the system can save the details of the error that occurred to a file. By default, this feature is disabled in Windows. We need to turn it on. To do this, go to Control Panel → System → Advanced → Startup and Recovery → Options. As a result, the following window will open for XP and Vista / Windows 7:

In the drop-down menu, select Small memory dump (64 KB) and click OK.

Important note: please note that in the same window you can disable automatic system reboot when the blue screen of death occurs. To do this, you just need to uncheck the Automatic restart box. Also please note that below it is indicated where the same dumps will be saved. They are usually saved in the C: \ Windows \ Minidump \ folder.

So. Now it’s worth waiting for the blue screen of death. Then in the C: \ Windows \ Minidump \ folder a file with a name approximately Mini will appear. That file contains information about the error that caused the blue screen of death.

When the file (dump) is generated by Windows, you can proceed to its analysis. This article will cover two methods of analysis. One is simple, and the second is complex, which allows you to get much more information about the error than a simple one.

Causes of the blue screen of death:

  • Driver crashes. According to statistics, this is the most common cause of the blue screen of death.
  • Crashes in the work of some programs. This mainly includes various antiviruses and firewalls. They are also often the cause of blue screens of death.
  • Equipment malfunctions. These can be defective RAM chips, malfunctions of the hard drive, video card and motherboard with devices that are located on it, it can be power failures, and so on. This also includes crashes that occur when a device overheats.

The reasons have been sorted out. Consider now a typical blue screen of death:

In the context of solving the problem with the blue screen of death, we are interested in the name of the error and its code. Often the name of the file that caused the error is indicated below the code. This information will be very useful to us when solving the problem with the blue screen of death.

Important note: by default, a computer or laptop restarts immediately when the blue screen of death appears. As a result, you can’t see anything. How to disable automatic reboot will be shown below.

Before proceeding directly to solving the BSOD problem, you must first find out the name of the file that caused the blue screen. If it was indicated on the blue screen, then you can skip directly to the last section of this manual.

First, we need to enable recording of debug information.

Blue screen of death

Blue screen of death on a laptop or computer. What to do?

Many of the users of laptops and computers running the Windows operating system have experienced Blue Screen of Death or BSOD. This guide will show you how to identify the cause of the blue screen and how to fix it. First, let’s take a look at what this blue screen of death is and when it appears.

The Blue Screen of Death appears when a serious error occurs in Windows and the operating system can no longer continue working. A small information about the error is displayed on the screen and the system restarts or not, depending on the settings. If the blue screen appears only once or twice, then you can ignore the problem, but if it appears regularly, then this is already a reason for more detailed research of the problem.

An easy way to analyze a dump

First, we need to download a set with utilities from these links: download / download. Save it on the C: \ drive. As a result, a BSOD folder should appear on your C: \ drive.

Go to the BlueScreenView folder and run BlueScreenView.exe:

This utility automatically scans the C: \ Windows \ Minidump \ folder for memory dumps, and then scans each file. As a result, if you select a memory dump with the mouse in the upper window, then information about the error will appear in the lower one. The image shows that the error was caused by the files nv4_disp.dll and others. In this case, it means that the video driver is the culprit for the blue screen.

Above was written a simple way of determining, and who needs to “dig deeper”. refer to the source, the author of this article: Andrey Tonievich