What to do if the iPhone gives an error in iTunes when restoring or updating?

Have you ever faced an unknown error when connecting your iPad or iPhone to your Mac? They can appear when updating the iOS software or backup iPad or iPhone on your Mac, PC. Below you will find a list of all these errors, an explanation of what they mean, and some instructions that will help you solve them. iPhone gives an error in iTunes how to fix?

Before starting, first try to perform a few simple steps and see if they will correct your problem.

Download the latest version of iTunes. Check your ITUNES version by clicking the “Help” “Check the availability of updates on a computer with Windows” or “iTunes” “Check the availability of updates on Mac”. Download the latest version if it is not yet installed.

Checking the system updates of the system. You can easily check the presence of updates on the Mac by going to the Mac App Store and clicking the “update” icon in the menu line. You can also open the Apple menu, and then select “Select the software update”. PC owners can visit the Microsoft Update website.

Disconnect all additional USB devices, leaving only your computer with a mouse, keyboard and iOS device.

How to Fix Error 4000 On Itunes “The iPhone could not be updated. An unknown error occurred (4010).”

itunes, does, restore, iphone

Reload the computer and perform the soft discharge of the iOS device, holding the “home” button and the “power” button until the Apple logo appears on the screen. The restart of your devices often corrects small errors and, the first thing I do was to reboot to correct the unusual failures that I come across.

itunes, does, restore, iphone

Close virtualization software, such as Parallels or VMware, working on your Mac.

Try again. Disconnect and connect the iOS device to repeat the attempt.

Why iPhone entered the DFU mode

iPhone entered into the DFU mode without your knowledge? It happens

The reasons why a computer logo with a cable appears on the iPhone screen and the inscription Support.Apple.COM/iPhone/restore can be very different. However, this almost certainly means that your iPhone is in DFU mode. Apple devices go into this mode in case of any problems. How he got there:

  • You yourself introduced him into the DFU mode;
  • The firmware of the device has flown;
  • There were problems in the firmware;
  • Damage to the motherboard;
  • Water getting into the body.

DFU mode (Device Firmware Update). This is a low.level renewal regime, which belongs to low.level modes and serves mainly to restore. In this mode, it is easier to recognize the iPhone connection, which under normal conditions can be difficult.

As you understand, if the reason for the independent entrance of the iPhone into the DFU mode was physical damage to the smartphone, flooding or “burning out” of internal components, then you will be able to help in this situation only in the service center. We will focus on the problems that are solved at home.

iPhone hangs on an apple. How to fix

It is especially cool that in one of the latest updates the utility, the developers added iOS 15 support. That is, if you suddenly face some difficulties when installing or rollback with iOS 15 or if the iPhone just does not turn on, use Reiboot. She will help.

Reiboot performs many manipulations for you

  • Connect the iPhone or iPad to the computer using a cable and run the reiboot;
  • Click the “Pour into the recovery mode” button and wait for the appearance on the iPhone screen iTunes;

Do not forget to withdraw the iPhone from the recovery mode

Entering the iPhone into the recovery mode with the subsequent conclusion is the first thing to do. With all the primitiveness of this manipulation, it helps the smartphone boot correctly, and often this is enough. But, if it did not work, we proceed to the next step.

iPhone does not load beyond the apple

In most cases, there will be enough standard repair

With standard repair, all data are saved on the iPhone

The debugging procedure through “standard repair” is a panacea for solving most problems with your iPhone. By the way, it was she who helped to get the iPad out of a hung state. I have no idea what the utility had done to him, but, apparently, the cache files were cleaned and problematic data were deleted. over, the main information that is stored in memory is not deleted.

In case of very serious problems, there is also a “deep repair”. This function is very time.consuming and leads to the loss of all data, so I do not recommend using it without extreme need. It can come in handy in a situation if the firmware is firmware. But even that, you need to consider that you cannot diagnose it yourself. Therefore, at first it is better to use all the same standard repairs, and then go to the deep.

How to restart the iPhone

IPhone reboot is carried out differently depending on the model

I understand that not everyone likes to use third.party software, especially since part of the Reiboot functions is paid. Therefore, I will offer ways that, albeit less effective in the IPhone return situation after hanging, but more simple and absolutely free.

  • iPhone 6s, 6s Plus, SE and all the iPad with the Home button: Click the “Home” button and the power button and hold for 10 seconds;
  • iPhone 7, 8, 8 Plus, SE (2020): Click the volume button and the power button and hold for 10 seconds;
  • iPhone x All iPad with Face ID: quickly press and release the volume increase button, then decrease the volume, and then hold the power key for 10 seconds.

The hard reboot of the iPhone is the most-most light way to bring it to life. Honestly, she has never helped me, but for some reason Apple persistently recommends her, so she will not neglect the tips of the manufacturer. Keep in mind that on different devices this procedure is performed in different ways, so select the instructions for your iPhone or iPad.

How to introduce iPhone into dfo mode

Each iPhone is introduced into the DFU mode in its own way

iTunes in the restoration of iPhone can also be useful, but it can much less than Reiboot, and even more problems with it. But for starters, we will need to learn how to enter the iPhone into the recovery mode (aka DFU mode) manually:

  • iPad with Face ID: press and quickly release the volume increase button, then press and quickly release the volume decrease button. After that, press and hold the power button until the reboot begins. Continue to hold the power button until the tablet goes into recovery mode.
  • iPhone 8 and newer: press and quickly release the volume increase button, then press and quickly release the volume decrease button. After that, press and hold the power button until you see the recovery screen screen.
  • iPhone 7, 7 Plus and iPod Touch 7: At the same time, press and hold the power buttons and decrease the volume. Continue to hold them until you see the recovery screen screen.
  • iPad with the Home, iPhone 6s, iPhone Se or iPod Touch 6 button: at the same time press and hold the Home button and the power button. Keep them until you see the recovery screen screen.

How to restore iPhone through itunes

Now you can proceed directly to the restoration of iPhone through iTunes:

iTunes does not know how to transfer iPhone and iPad into DFU mode

  • In the window that opens, select “Restore”;
  • Wait for the completion of the recovery procedure;
  • Activate the iPhone again and roll back a backup.

I don’t know if Apple specially offers such useless methods to restore the iPhone or she really thinks that they will help, but in fact neither one nor the other helped me personally. For some reason, I have a complete impression that in Cupertino they just want to increase the attendance of their service centers in this way. After all, in the service center, bring the iPhone to life costs 650. It seems to be a little, but, given how often this problem arises, a quite good amount is loosened. So I better use Reiboot. over, he has already proved his usefulness.

Recovery from the reserve version of the device

If you were prudent and from time to time created a backup copy of your device, then it is time to praise yourself for it. After all, at least the rollback to the backup will deprive you of the part of the data that were created after receiving a copy of the device, most of the data should remain with you. If the state of the copy is satisfied with you, it is worth starting to restore the iPhone from a backup. We will consider recovery from a backup through iTunes, although there are other ways for this:

  • Launch iTunes on your computer and connect the device to it.
  • If iTunes requires confirmation of connection from your device, then you will not be able to give it. If he only requires a password, enter it.
  • Select the connected device.

You need to choose your device

If the copy is also protected by a password or access and this method has not been possible for a different reason, it remains only to reset the device with complete removal of all data.

What to do if iTunes does not restore iPhone, iPod or iPad

Update the application. If iTunes does not restore the iPhone, then first of all you need to check the presence of a new version of the program. If it is, then update to the most current version. After that, it is recommended to restart PC.

Reload the devices. If this error occurs, it is also necessary to restart both the computer and the restored device (iPhone 4s, 5s, 6, etc.). To do this operation on a smartphone, click the power key and press the “Home” button for ten seconds. The phone will turn off, then turn it on as usual.

Replace the USB cable. If you can’t restore the iPhone, then perhaps this is due to the use of a non.original cord. In this case, it is necessary to purchase the original. But if you are sure that the cable is real, check it for damage. If they are available, purchase a new original wire.

Use another USB port. If you were not able to restore the smartphone and you checked your cable, try to rearrange it to another port on your PC. When using auxiliary devices for connection, turn them off and connect the device directly.

Reinstall the application. Sometimes users are not able to restore the iPhone due to a malfunction of a system that does not allow the program correctly work. In this case, completely delete the iTunes (read more about this in our other article), then restart PC. Next, go to the official website of the developer and install the desired version of the application.

Method 6

Edit the Hosts file. Usually changes to this file are made by viruses. Therefore, conduct a check of the system using antivirus. If the viruses are found, eliminate them. After that, it is recommended to reboot PC. Now carry out the recovery of the Hosts file. You can read more about this on this site.

Method 7

Disconnect the antivirus. Sometimes antivirus raises false alarm. Therefore, when the smartphone is restored, disconnect it. If this solves your problem, then in the antivirus settings exclude iTunes from the list of programs.

Method 8

Restore the device through DFU mode. This mode must be applied just in case of malfunctions. First completely turn off the smartphone, and then connect it to PC using the cable. Next, open itunes. To go to DFU mode, first hold the power button for three seconds. Without releasing the first button, clamp the “home” key and hold them at the same time both ten seconds. Then release the power button, but hold the “home” button until the window appears on the PC screen.

Method 9

Use another computer. Perhaps the problem is hidden in your computer. Try surgery on another PC.

Method 10

Check your device for viruses using antivirus. Perhaps it is precisely because of the presence of viruses on the computer that the application works incorrectly.

We hope that our information has helped solve the problem. If you can’t do something, ask questions in the Комментарии и мнения владельцев.

Recently, the issue of updating software or flashing iPhone is increasingly interested in the owners of devices from Apple. There is a lot of information on the Internet on how to independently conduct these manipulations, but very often the nuances associated with systemic errors in the process of installing the operating system are missed in these instructions. This article describes cases when the iPhone is not restored and what can be done when such failures occur.

In fact, there are a lot of reasons for the refusal to restore the gadget through iTunes. It can be either problems in the hardware of the device and a banal outdated version that prevents the iPhone through iTunes, the appearance of error 9 or incorrect resetting of all settings. Next, the main variations of malfunctions with a detailed analysis of each of them are given.

The very first thing to do. This is an ITUNES update. To do this, open the program and check it for new versions. If it is not possible to roll back the phone through iTunes, you can simply delete the application and download it again from the official site, checked with the latest version of the iTunes program. How to download a new version of Aytyuns, you can find out by clicking on

It is not corny, but the usual reboot can help out: both the computer and the Apple device itself. While you reboot the PC with the standard method, take the phone and at the same time clamp the power button and “home”, holding them in this position for 10 seconds, after which the smartphone will reboot. Now try to connect again and start the recovery process.

Why is the iPhone not updated

The iPhone is not updated? Try to update it through iTunes

Despite the fact that the lack of memory is the main reason for the problems of installing iOS updates, others are found:

  • Lack of connection with the network;
  • Low connection speed;
  • High load on the Apple server;
  • Low battery charge;
  • Problem installation file.

All these problems can be solved in different ways. If the case is a lack of storage, you need to try to delete all unnecessary data. Go to “Settings”. “Basic”. “Storage” and check what takes most of the space. If this is a cache of applications, you can try to clean it. And, if “another”, then it will be best to reset the iPhone to factory settings, and then restore a backup copy. These data will be deleted by themselves, and the place will be freed.

With the connection, too, everything is plus or minus just. If the iPhone writes there is no Internet, try connecting to Wi-Fi network and download the update with its help. Typically, the speed of routers can be enough to quickly and unreasonably upload a new version of the operating system. If there are no problems with the speed of your Wi-Fi network, but the iPhone screen says that there is a calculation of the rest of the time, or the download does not go at all, try to postpone the update for later. Perhaps the Apple server is currently experiencing an increased load, and this affects the speed.

How to delete iOS update

If the iOS update is loaded, but it is not installed. or maybe this. you need to try to remove it and download it again. Sometimes it happens that the update was either not completely downloaded, or initially contained some kind of error.

If the update is downloaded, it will be located in the same list with installed applications

Reset to factory parameters

Now let’s talk about how to return the phone to factory settings.This is the easiest way to return the iPhone to normal work. In this case, a complete discharge of data occurs to the factory. No user data is saved. iTunes really allows you to return devices to the initial settings.

  • Launch iTunes. We attach the iPhone via a USB cable.
  • We synchronize with a mobile phone.
  • We go to the “General” tab.
  • On the right side of the window, select the “Restore iPhone” button and click on it.
  • When requesting, we pass the authorization using Appleid (not always re.requesting).
  • We carefully study the pop.up window with the prevention of the consequences of actions and if everything is ok we agree with the operation.

After that, the IOS rollback process will begin. Usually it takes from 10 to 40 minutes (it all depends on the amount of memory in the iPhone).After the operation is completed, the phone will reboot and restore. All data will be erased and the settings will be factory.

Solving the problem software way

Unfortunately, not a single portal with recommendations will be prescribed for such a symptom of accurate treatment, and the official site will offer to contact Support. Therefore, it is worth resorting to the help of third.party programs. One of these is called Decipher Backup Repair. The program works with an iPhone backup and restores damaged files, if any. You can download the program from the official site.

You can try to put in order a backup copy, then to restore the device using the adjusted backup copy. So if it is not possible to solve the problem with ordinary tips, you need to contact a special software, and we recommend using all the same settings as to iTunes. abandon the USB hub and connect to the computer directly, use only original cables and first restart the devices.

iPhone 6/6S Stuck in Restore mode/Recovery mode Won’t Restore

itunes, does, restore, iphone

The above rules solve most problems, but even if this did not help you, you really need to contact Support Apple. Perhaps your problem is of a single character.