Reinstall Windows

It is also possible that none of the previous points helped you. And your laptop still doesn’t want to see the map. In this case, you should try reinstalling Windows again. Sometimes it happens that it is established crooked, which caused the problem. Therefore, it is worth trying to install Windows again. Use a proven (or better licensed) distribution.

Removing old drivers

The first thing to do in this case is to remove all currently installed drivers. This is necessary to avoid possible software conflicts.

To do this, open device Manager. We find our adapter there. Click on it with the right mouse button and select in the menu that appears Properties. There we go to the tab Driver and press Delete.

I confirm my action if the system requires it. After that, you will most likely need to restart your device.

It may also be necessary (but not necessary) to uninstall software that was previously installed along with the vidyuhi drivers. We open Control Panel, Further Programs and Features. If you have an AMD Radeon card, then we look for and Delete everything related to Amd catalyst, if Nvidia. then Remove programs with Nvidia in the name, similarly for Intel Grapfics.

The laptop stopped seeing the map

In this article, we’ll look at a pretty treat situation where the laptop can’t see the card. Or there are some difficulties with installing the drivers. For example, the driver seems to be installed, but refuses to start.

This problem most often occurs after the Windows operating system has been reinstalled, although other options are possible. Of course, in the power user or in the professional, it is unlikely to happen. But a beginner may well face such a problem. You can immediately go to a laptop repair service center, or you can try to solve the problem yourself.

Let’s consider several methods and solutions point by point in case your laptop stopped seeing the card: built-in or discrete.

We use DriverPack Solution

If for some reason you could not find your laptop model on the manufacturer’s official website, or, for example, you do not have access to the Internet, then you can use a ready-made database of drivers called DriverPack Solution. Of course, in this case, it must be downloaded from you in advance and is located on your hard disk or flash drive. Better to use the latest version. Although it sometimes happens that an older version of the program, and not a new one, helps to solve the problem.

We launch the program, and then everything is simple. It automatically scans your Windows and finds any missing drivers or updates for existing ones. You just have to select the ones you need and press the button Install.

Install original drivers

All manufacturers of modern devices care about their customers. Manufacturers of computer equIPment and components are NOT an exception. Therefore, all software, including drivers, can always be found on the manufacturer’s website, or on a disk that is attached to the equIPment.

In recent years, unfortunately, discs with the necessary software are less and less included with new laptops. But, if you have one, then everything is simple: insert the disc and find the necessary drivers on it. If it is not there, then you will have to download them from the Internet from the manufacturer’s official website.

And there are many positive aspects to this:

  • You can download everything legally and absolutely free,
  • You DO NOT run the risk of downloading a virus along with the necessary program,
  • The latest versions are offered with all updates,
  • Versions available for different operating systems.

Therefore, in order to solve the problem with a laptop, since the card cannot be seen, it is best to go to the manufacturer’s website. We think that it will not be difficult for you to find it in any search engine: Yandex or Google.

On the site we are looking for a section Service or Support, or similar in meaning. Or we choose our device from those presented in the catalog, if available. Or we enter the exact name of the laptop model in the search box, if it is on the site.

After we have found our device, we select the required operating system. Further, among all the drivers, we find the drivers for the card (or several, if you have two of them) and download them. After that, Install. At the end of the process, a reboot may be required.

In the vast majority of cases, this completely eliminates the problem, and the laptop begins to correctly see the cards at its disposal.

Visit to the service center

If none of the previous points did not help you, and the laptop still does not see the card, then most likely you have to go to the service center and you will NOT be able to do anything on your own. It is possible that your adapter (built-in or discrete) is out of order. Here you will NOT help any reinstallation of Windows, and hardware repair is required. In addition, there may be problems with other components. As they say, an autopsy will show)

Operating system crashes

Sometimes it is not enough to customize the drivers or update them. This most often occurs when the problem is related to the operating system itself. In this case, reinstalling it will help. I highly recommend updating the System at least once every six months. No need to wait for the OS to slow down or give out problems. Reinstalling Windows may not be time-consuming, but it provides stability. The main thing after this procedure is not forgotten will install all the drivers. By the way, those who really often change the OS keep all the drivers on the USB flash drive, so that later they will not look for them for a long time, but will immediately install them after reinstalling the system.

It is worth remembering one important tIP: after installing a new OS, there are often no drivers for the network adapter, that is, you will NOT be able to access the Internet from this device. If you have another laptop or computer at hand, then there will be no problems, but if there are none, then you will have to urgently look for. where to download the necessary utility to access the network. That is why having a driver for a network card in storage is very useful and sometimes vital.

There are no drivers on the card

Sometimes after reinstalling the operating system, the laptop may stop seeing the card or any other hardware. To check if the problem is really in the drivers, just look at the desired node in the device manager. If there is an exclamation mark or question mark next to the card name, then most likely the problem is not with the drivers. Nevertheless, you can play it safe and right-click on the map. In the context menu, there will be an inscrIPtion to update the driver and this is exactly what should be done. The laptop will offer to search for drivers on the hard drive and if it does not find it, it will ask you to go online.

What to do if the Map is not displayed at all in the device manager. Two options are possible here:

  • The card is physically disconnected;
  • Drivers not installed.

The first case is possible if the device was cleaned or some kind of repair was carried out before the problem occurred. The problem is eliminated by opening the case and checking all connections. I strongly do not recommend going under the cover yourself if you have no experience of such work or the laptop is under warranty.

There is another way to solve the problem with the lack of drivers. Each laptop manufacturer posts all device drivers for each of its models on the site. The easiest way to find the one you need is to go to the manufacturer’s website, enter the support tab and select the driver there. Then it remains only to find your model, select drivers and install them.

In some cases, the driver is installed on the card, but it does not work quite correctly. In this case, I recommend not updating the software for the equIPment, but installing it from scratch. To do this, the old version should be removed, which is also done using the device manager and the context menu for specific equIPment.

An important point in any manIPulation of the software is to reboot the system. All changes to the software take effect only after the system is rebooted. Quite often, fresh software does not work until the system has rebooted. By the way, many users like to ignore this advice, even if the program itself reports on such a need.

TIP: to reinstall the drivers, you can use special programs that scan devices and find everything you need on the network. The most popular program in this area is DriverPack Solution. By the way, in fact, this utility is already a database with drivers and in the absence of the Internet, the necessary software will most likely be in it itself.

Switch between maps

It was said above that modern laptops use two cards at once and the system itself switches between them. This is done in order not to load the system with unnecessary work of a powerful card for simple tasks. When a user is surfing the Internet or typing a document, he does NOT need the particIPation of a discrete card. In this case, the integrated one works, but if the user wants to play, then discrete graphics are automatically launched here. You can switch the graphics yourself or configure the inclusion of a discrete card for a specific program in the native junk from Nvidia.

When you install the drivers on a GeForce card, the proprietary software is automatically installed, it is called the Nvidia control panel. You can find the program in the control panel or next to the clock on the taskbar. After opening the program, you should find the item in it “Controlling 3D parameters and by going to the tab Global parameters select item auto select.

If you look closely at the capabilities of the native program from Nvidia, you can find the settings menu, which sets the inclusion of discrete graphics for each program at the user’s choice. This is a rather useful function, since autoselection does not always work correctly and may not understand that a demanding program is running. As a result, he will leave the integrated card working, and the user will assume that he has weak hardware.

Why the laptop can NOT see the nvidia card and how to fix this problem? Common problems

Of course, in the case when the laptop stops seeing the GeForce card, physical damage to the graphics adapter is possible. This is an unpleasant moment, but not very common, so we will consider it last.

The most likely causes of breakage are:

  • Lack of drivers after reinstalling Windows;
  • Operating system malfunctions;
  • Incorrect switching between maps.

The cards themselves are integrated and discrete.

The first option implies the absence of a card and dedicated resources for the execution of its tasks in the processor. The discrete card is physically installed in the device. it is a separate card with its own memory. Such cards are used for different tasks. Integrated is suitable for non-resource-intensive tasks, discrete. for games, working with heavy programs.

In modern laptops, either only an integrated card is used, or a discrete integrated combination. In this case, the laptop itself switches between them. As a rule, the user does not influence this process at all. However, a failure in the operation of automation can lead to the fact that the laptop will use only the built-in card, and the discrete one simply will not notice. How to cope with this, consider below.


As a rule, the problems described above are the most common, but if updating the drivers or OS did not help, then most likely the reason that the laptop does not see the card is a problem with the card itself. It cannot be repaired on your own, so it is best to contact the service center.

Bye everyone! Subscribe to blog updates and come back!

Until next time everyone who has read the article. Best regards, Rostislav Kuzmin.

Solving the problem with detecting NVIDIA cards in a laptop

Many laptops now have a discrete mobile or full-size graphics in addition to an integrated core in the processor. These cards are produced by AMD and NVIDIA. This article will focus on solutions to the problem when the card from NVIDIA is NOT detected in the laptop. Let’s take a closer look at this issue.

The Laptop Does Not See The Camcorder

Installing or updating the driver

The main prerequisite for the appearance of the errors discussed in this article is outdated or missing graphics adapter drivers. Therefore, first of all, we advise Pay attention to this. Go to our other materials listed below to get acquainted with all available methods of installing and updating software for equIPment from NVIDIA.

Solving the problem with detecting the NVIDIA card in the laptop

For beginners, we are with the concepts discrete and integrated map. You can find detailed information on this topic in our other article at the link below.

In addition, our site contains material devoted to solving the problem when the GPU is NOT displayed at all in device Manager. If you have such a problem, go to the following link and follow the instructions provided in it.

Now let’s go directly to the methods of fixing the error when the laptop does not see the graphics adapter from NVIDIA.

Map switching

Nowadays, the software and operating system on laptops is designed in such a way that when resource consumption is low, it automatically switches to the integrated core. When performing complex tasks, such as starting a game, the discrete adapter is used again. However, in some devices, this function does not always work correctly, which causes certain difficulties. The only option would be to change the settings and switch maps yourself. For a detailed guide on this topic, read the material at the link below.

Reconnecting an external card

Sometimes users resort to using an additional external card for their laptop. It is connected by means of special equIPment and requires certain manIPulations in order for everything to work correctly. It often happens that the Card is not detected precisely because of an incorrect connection. Check out the detailed connection instructions in our other article and check the correctness of the steps.

In addition, you should choose the right graphics adapter so that it interacts correctly with the rest of the system. For this, it is important to adhere to just a few princIPles and the purchased device will definitely function normally.

Above, we talked about all the ways to solve the problem with the detection of discrete NVIDIA hardware in laptops. In the event that one option does not bring results, all that remains is to try a radical method. reinstalling the operating system. If this does not help, Contact the service center for further troubleshooting of the adapter.

File system corruption

Another reason why a laptop usually does not see the built-in WEB-camera. In short, a file system is a way to organize and store information. And at the slightest mistake in it, the performance of certain components is disrupted.

How to fix everything:

Couldn’t fix the problem? Seek help from a specialist!

  • Open Computer.
  • Right-click on the disk where the OS is installed. This is usually a disk “FROM”.
  • Open section Properties.
  • Move to tab Service and click on the check button.
  • Check all available options and press Running.
  • Add to the schedule by clicking on the corresponding button.

To start checking, you need to reboot the system. All errors found will be corrected.

Troubleshooting laptop WEB-camera

In fact, there are many reasons that have a direct impact on the correct operation of a web device. These are mainly: uninstalled, installed with an error or incompatible with the current version of the OS driver, software problems or system errors.

So, now let’s talk in more detail why this happens, what to do if the laptop does not see the WEB-camera and how to return it to operation.

Solving Compatibility Issues

In some cases, the laptop may NOT see the built-in WEB-camera due to problems with the compatibility of the installed software with the current version of Windows. Then the troubleshooter originally built into the OS comes to the rescue.

To run it you need:

  • Open Start and enter into the search previous.
  • Click on the Relevant Item.
  • After opening the main window, click Further.
  • A scan will start, during which you will be prompted to select the faulty component. If the required component is available, select Sun listed and specifying the path manually. We press Further.
  • Select an option Diagnostics and select the OS in which it should work exactly.

Everything should work now.

System errors

The second problem, which may well be, is the corruption of the system files responsible for the correct operation of the software.

How to fix errors:

  • Will run the term commands cmd.
  • Enter sfc / scannow.
  • Send the command for execution by pressing Enter.
  • Wait until the check is complete and restart the system.

This is a system tool that automatically restores important files from the backup area.


What else could be

I have analyzed the main types of malfunctions, however, there are other reasons why the laptop does not see the WEB-camera.

  • The webcam is completely or partially out of order.
  • Damage to the cable connecting the webcam to the motherboard.
  • Faulty motherboard. Usually in cases with a laptop, overheating of a separate component occurs.

You will NOT be able to fix all this on your own. It is necessary to communicate with the help of specialists, for example, to us, for a more thorough diagnosis and repair.

Driver problem

First, open the device manager and make sure that you have all the necessary drivers installed.

  • Open the processing devices section and make sure the WEB-camera icon is present. Also make sure that next to it and under Devices there are red or yellow signs indicating incorrect software installation.
  • If the icons are present, then you need to go to the office. The website of the laptop manufacturer (MSI. ASUS. ACER, etc.), enter the model of your laptop into the search (you can see it on the box or on the back) and download the necessary drivers.
  • Then install them. The procedure is actually extremely simple, I will not dwell on it.

After the installation is complete, remember to restart your PC.

Couldn’t fix the problem? Seek help from a specialist!

  • We go to the device manager, right-click on the name and open “Properties”.
  • Move to the section Driver and click Delete.
  • I confirm the actions by clicking OK.
  • Restart your computer.

Now you can proceed to installing fresh software.

If the device manager does not see the WEB-camera, it simply is not in any section, then most likely all the GoPro problem is in its malfunction.

How to enable it

After fixing all the problems, the webcam will be available for use. To enable it, special key combinations are used, most often these are:

  • Fn and Esc, Fn and F6 or Fn and F10.
  • There are other combinations as well. Look at the keyboard and find the icon you want, click on it in combination with the FN key.

You can also open Start and enter into the search bar camera.

Couldn’t fix the problem? Seek help from a specialist!

Professional help

If it was not possible to fix the problem yourself,
then most likely the problem lies in a more technical level.
It can be: breakdown of the motherboard, power supply,
hard drive, card, RAM, etc.

It is important to diagnose and fix the breakdown in time,
to prevent the failure of the second components.

Driver conflict

This reason most often occurs due to the fact that the drivers are outdated or are missing altogether.
To solve the problem:

  • Search by computer device Manager and open it.
  • Open the tab adapters.
  • After selecting the card, click on it with RMB → Delete device.
  • Reboot your PC.
  • Download drivers from the official site and run them.
  • After the installation is complete, restart your PC.

How to conduct a more detailed driver check, see here.

Potential Issues and Solutions

There are not so many reasons for a malfunction, they are all completely solvable. To do this, you need to figure out what the breakdown is.

What to do if the computer does not see the card

A card is an essential element of a PC and laptop. She is constantly in work and transfers considerable loads, respectively, sometimes malfunctions may occur.

The most common problem with this component is when the computer does not see the card in Device Manager. The proposed solutions are suitable for Nvidia, AMD Radeon and others.

Embedded card issues

If you have a problem with the integrated card on your laptop, then this problem can also be solved.

  • Download drivers for the card and chIPset from the official site.
  • Install drivers for the chIPset.
  • After the chIPset, install on the card.
  • Reboot your laptop.

If it was in the drivers, then the map will be displayed.


Viruses can severely damage the system. There are a huge number of them on the Internet, so it is very easy to pick up, especially when downloading a file from unverified sources. Antivirus must be installed on the PC (which one is better to choose, see here)

To check the system for viruses (consider the example of a program from Avast):

  • Download the antivirus from the official website and install.
  • Run a virus scan.
  • If detected, delete malicious files.
  • Reboot your computer.

BIOS settings

The BIOS may not be able to see your card. Or if you have a laptop with 2 cards, then the priority may be incorrect. After resetting the settings, check if this is really the problem.

To solve the problem:

  • Reboot your PC.
  • To the appearance of the Windows boot window, hold down the special keys that are responsible for entering the BIOS.

Incorrect connection

This problem is relevant if the card was taken out or just installed.

To test this variant of the problem:

  • Be sure to power off the computer.
  • Remove the PC side cover.
  • Check if the card is firmly seated in the connector on the motherboard.
  • If necessary, remove it and reinstall.
  • Close the lid and turn on the PC.

If these actions did not help, then the reason is different.

Windows crash

The simplest and most common problem that occurs as a result of improper shutdown of the computer. A simple reboot is usually sufficient to resolve.

You can also scan system files and replace broken ones.

  • In the computer search, enter Execute.
  • Enter the command sfc / scannow and wait for execution.
  • Reboot your PC.

Broken card

If the above steps did not help, and the card did not appear in the device manager, then we assume that it is faulty. This is especially true for gamers, since the card was actively loaded. In this case, you will have to contact the service center for the help of specialists.