Changing the location of the router

Problems with the wireless network on the TV may be due to poor signal reception from the router. If possible, move the router closer to the Smart TV and install it so that there is less interference in the path of radio waves. Signal barriers are walls, furniture, and working appliances.

Installing an access point on an elevated level will help ensure a better WI-FI connection. For example, you can put the router on top of a cabinet or hang it over a door. If you cannot move the router closer to the TV, connect a more powerful antenna to it. The higher the antenna gain, the better the network will work on Smart TV.

How To FIX Samsung Smart Tv WIFI Connection Problem

Resetting your TV

A quick way, which in some cases helps to solve problems with WI-FI operation on Smart TVs, is to restore factory settings. Before executing it, it is advisable to rewrite the values ​​of the main parameters not related to the network. After the reset, you can get them back based on the recorded information. Menu path for restoring factory settings on popular TV models:

  • LG: “Settings. Additionally. General. Factory reset “.
  • Samsung: “Support. Self-diagnosis. Reset “.
  • Panasonic: “Settings. System menu. Initial settings “.

smart, samsung, does, wi-fi

Note! Factory reset will return more than the default network settings. Picture, sound, power saving and other Smart TV settings will not be saved.

Samsung Smart TV Won’t Connect to Wifi Fix it Now

Top 0 Ways to Check and Repair Wi-Fi on TV

There are 10 main ways to restore WI-FI to work on modern TVs. Most of them are related to correcting wireless settings. The required settings on Samsung, LG, Panasonic and Sony devices can be changed at home without contacting a service center. Let’s take a look at all the main ways to fix configuration errors in turn:

Using a different WI-FI connection method

If you established the connection by manually entering the password from the wireless network, try connecting via WPS. WI-FI Protected Setup technology allows you to activate the fast connection mode in the TV settings. After that, a similar mode must be activated on the router. This is done through the control panel or a dedicated button on the back of the case.

To access the router’s web interface, turn the device over and find the login sticker. It is usually located on the bottom side and indicates the standard IP address, username and password. Enter the IP in any browser and enter the account information available on the sticker. Then go to the “WPS” section and activate this function. Fast connection will be available within 1-2 minutes.

In the case when the WPS protocol was used initially, but at the moment the connection cannot be established, enter the information manually. When connecting to a hidden network, you will need to specify not only the access key, but also the WI-FI name (SSID). TVs with earlier firmware versions do not always support Hidden Network Search. Therefore, before updating the software, it is recommended to remove the hiding of the network name in the router settings.

Replacing the WI-FI adapter with an external one

This method will not correct the problem with the internal radio. But if it is because of them that errors occur when connecting, use an external device. The form factor of such a WI-FI adapter resembles an ordinary USB flash drive. Like most other devices, it works when connected to a TV via USB.

On sale there is another type of adapters for receiving WI-FI. They have an external multi-directional antenna that provides better signal reception from the router. It is recommended to connect such modules via a USB extension cable, placing them at some distance from the TV. Thanks to this connection, interference from a working Smart TV will be minimized, and the data exchange speed will increase.

Important advice! Before purchasing an external adapter for connecting to a wireless network, check the list of supported devices in the instructions. This information can also be found on the manufacturer’s website or in technical support.

Reboot TV and router

The first steps that need to be taken if WI-FI does not work on the TV is to reboot the Smart TV and the router. The malfunction can be programmatic in nature and can be easily corrected by reinitializing the device drivers. To restart the TV, turn it off and on again. Some experts also recommend removing the plug from the electrical outlet and then plugging it back in. This advice makes sense for those TVs that remain connected to the local network even after the screen is turned off.

During the reboot of the router, you must wait 10-20 seconds between turning off and on. During this time, the previous Internet session will be closed on the provider’s side. Therefore, the connection will be made anew, with the settings reset to zero. When Smart TV and router turn on again, try to connect WI-FI.

The main connection problems and how to solve them

If it was not possible to access the Internet, identify the reason for the lack of connection and eliminate the cause of the failure. The most common causes of problems are:

  • incorrect configuration of network equipment;
  • problem in setting up the receiver;
  • problem with the distribution of the Internet from the provider;
  • software malfunctions;
  • failure in the settings of the Smart Hub program;
  • weak signal.

There are simple, effective ways to solve problems.

  • Reboot the TV and router. To do this, the devices are disconnected from the network, the adapter is turned on after 20-30 seconds. During this period, packets transmitting the Internet will be interrupted and the Internet will become available. The TV is turned on in a few seconds.
  • Manual data entry. Open the Smart TV menu, go to the Wi-Fi connection settings and select manual input of the settings. Then fill in the fields “IP-address” and “Subnet mask”, setting the necessary parameters. In the “Gateway” column enter the name of the router.
  • Changing the dynamic configuration of a network node. An unstable connection to the network when the server is overloaded is eliminated by designating your DNS servers in the appropriate settings (for example, 8.8.8.8 or 8.8.4.4). The connection is made directly, bypassing the manufacturer’s options. DNS server addresses can be obtained from providers.
  • Choosing a connection method. When disconnecting the TV from the Wi-Fi network, it is recommended to set the connection method using WPS technology. The option activated on the receiver and router allows you to reduce the time of connecting to the Internet, speeds up the connection to the network. If the WPS mode was used initially, the parameters are set manually.
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Algorithm for resetting settings and changing standards

On Samsung TVs, the reset is performed according to the following instructions:

  • Plasma panel is connected to the network.
  • Go to the main menu, press the “Info” button.
  • Open a submenu, select the “Power” key.
  • After that, access to the service menu opens, where they click on the “Option” section and press “Enter”.
  • Go to the “Factory Reset” item, close the menu and turn off the device.
  • After a while, turn on the TV again, re-configure it with a different network name and password.

If the reset process does not bring a positive result, perform two additional steps:

  • disable the DHCP option on the router, then manually change the value of the DNS server using the data 8.8.8.8 or 8.8.4.4;
  • indicate the WPA2-PSK authentication on the TV, the security type is AES;
  • with a high ping, low connection quality, port forwarding on the router is made, UDP protocol is selected, the incoming port is 9441;
  • press Control, then Sub Option, then Mute Time;
  • change the time to another channel 100 ms (instead of 600 ms corresponding to automatic settings);
  • after change, connect.

Doesn’t work after connecting to a wireless network

The problem lies in the incorrect configuration of the router. To configure, go into the control panel, open the DHCP tab, make sure that it is active. Also check the Security tab to see if client MAC filtering is enabled. If the function is active, proceed as follows:

  • Disable filtering in the router settings.
  • Add the MAC address of the TV to the whitelist of the router, thus allowing the connection of another device. To find out the address, go to “Support”, open “Contact Samsung” by clicking on the down arrow, find the necessary information.
  • After adding the address to the whitelist, the device is rebooted by pressing the power button or disconnecting from the power.

Does the Samsung TV always support Wi-Fi?

Most of the later versions, in addition to inexpensive copies, are capable of connecting to the world wide web. To find out exactly if your TV supports this function, read the instructions. Information about the presence of a built-in module means that you will not have to buy it separately.

For more detailed information, go to the official website of Samsung, which contains information about the possibility of using the TV as a computer.

How to properly connect receivers with Smart TV (Smart TV)?

To avoid problems, you need to properly connect your TV to Wi-Fi. The step-by-step connection described in the instructions suggests that this is a simple and straightforward process, during which no problems arise. The scheme for connecting the Internet via Wi-Fi is as follows:

  • with an active connection, turn on the Wi-Fi adapter;
  • enter the TV menu;
  • open the “Network” item, then go to the “Network settings” section;
  • choose “wireless” from the two types of settings;
  • click the “Next” button;
  • enter your personal password;
  • after completing the operation to connect the Internet, click on the “OK” button.

Connection completed, receiver is ready to go online.

Connecting Samsung TV to Wi-Fi: Why Sometimes It Won’t Connect and How to Troubleshoot?

Thanks to the Smart TV function in modern TVs, it became possible, in addition to watching TV programs, to go online. An internet connection is required to take full advantage of all the multifunctional device options.

Usually the issue is solved using a router, but it happens that the TV does not connect to Wi-Fi. Having dealt with the cause of the problem, in most cases they solve the problem on their own.

Reasons why the TV won’t connect to Wi-Fi

Unfortunately, it is not uncommon for the TV to see Wi-Fi. The malfunction occurs both at the stage of device synchronization during the first connection, and during operation. Problems arise due to various reasons:

  • Incorrect settings of the Wi-Fi router or TV receiver. The error often occurs when using routers not recommended by the provider, which refuse to work. In difficult cases, you may need professional help.
  • Insufficient Wi-Fi signal strength, interference. The radiation level is checked by a special program on a smartphone.
  • Provider problems. If the signal is not received via the Internet cable, you need to call Support to find out the reason.
  • Outdated versions of Smart TV operating systems. TVs with older operating systems may not connect wirelessly to the router. It is necessary to keep the software up to date.
  • Software glitch. Occurs for no apparent external reason, is treated by rebooting the device.

There are many more reasons why the TV does not catch Wi-Fi. But here are some typical malfunctions that can be eliminated by users on their own.

What to do if TV receiver can’t see Wi-Fi

Do not panic, pull out and check Internet cables, convince the provider by phone that the TV has stopped seeing the Wi-Fi router due to his fault, and demand immediate repair. A few simple tips below will help in 90% of cases to establish a wireless connection on your own, without resorting to outside help.

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Updating the TV’s firmware

The Smart TV operating system needs to be updated regularly. Outdated software may be the reason that Smart TV LG, Samsung or other does not connect to the Wi-Fi network. New versions of software shells fix bugs, improve performance and security of devices.

If the TV is connected to the Internet (it does not matter whether by wire or Wi-Fi), the system itself will prompt the user to install a new version after its release with a description of the sequence of steps. Download and installation takes less than 10 minutes.

If there is no connection to the Network, the new version of the operating system is downloaded from the manufacturer’s official website to the flash drive and from it is installed on the Smart TV.

Reasons why the TV does not see Wi-Fi, and their solution

Internet access has transformed Smart TV into a home entertainment center for the whole family. The most convenient way to connect a device to a network is a wireless Wi-Fi connection, so most models of smart TVs are equipped with built-in Wi-Fi adapters.

Resetting your TV

The method eliminates connection errors, but has a serious drawback. When you reset the settings to the factory settings, all passwords and logins stored in the TV receiver’s memory will be deleted, they will have to be re-entered. Therefore, every time before resetting, you must write your personal credentials to the flash drive. After completing the reset, connect to the Wi-Fi network as usual.

For the LG TV receiver, the algorithm is as follows:

  • In the “Settings” menu, select the “Advanced” tab.
  • In the “General” section, activate the item “Reset to factory settings”.
  • In the settings menu, select the “Support” mode.
  • Enter the section “Self-diagnosis”.
  • Activate the menu item “Reset”.

Incorrect router settings

To determine exactly why the TV is not connecting to the Internet, you need to check the router’s adjustments. The lack of communication most often occurs due to the incorrect indication of the type of connection used by the provider. Also, be sure to check all the data required to connect to the Internet. The most commonly used types of connection are:

  • dynamic IP;
  • PPPoE, L2TP, PPTP;
  • static IP.

The simplest first option, which should work immediately after connecting the wire to the router. If the error “No connection” occurs, then you need to reset the settings, reboot the device and, if the connection has not been restored, then call the provider and find out what is wrong.

When using the second connection option, you need to additionally know the data provided by the provider. These are username, password, IP address, server name.

Changing the location of the router

Problems with the wireless network on the TV may be due to poor signal reception from the router. If possible, move the router closer to the Smart TV and install it so that there is less interference in the path of radio waves. Signal barriers are walls, furniture, and working appliances.

Installing an access point on an elevated level will help ensure a better WI-FI connection. For example, you can put the router on top of a cabinet or hang it over a door. If you cannot move the router closer to the TV, connect a more powerful antenna to it. The higher the antenna gain, the better the network will work on Smart TV.

TV does not connect to WI-FI: Samsung and LG cannot see the network

Modern TVs with Smart-TV function allow not only watching TV programs, but also going online. As a result, receivers have become multifunctional devices. To fully enjoy TVs with Smart TVs, an internet connection is required.

The easiest way to access the network is with a router. Usually there is no problem with this. However, it may happen that the TV does not connect to WI-FI. In most cases, you can solve this problem yourself. The main thing is to find the cause of the problem and fix it.

Moving the router

If the TV cannot connect to the Internet, the router may be in the wrong position. It is recommended to place the router closer to the receiver. You should also install the device so that there are no obstacles between the devices for signal transmission.

Solutions to the problem

There is a solution for any problem, you just need to figure out what the breakdown is. If the TV does not catch Wi-Fi, then you need to diagnose. You should always start with the simplest. For example, check the presence of electricity and a router signal, the integrity of the cable with a wired connection.

Using a different WI-FI connection method

If you established the connection by manually entering the password from the wireless network, try connecting via WPS. WI-FI Protected Setup technology allows you to activate the fast connection mode in the TV settings. After that, a similar mode must be activated on the router. This is done through the control panel or a dedicated button on the back of the case.

To access the router’s web interface, turn the device over and find the login sticker. It is usually located on the bottom side and indicates the standard IP address, username and password. Enter the IP in any browser and enter the account information available on the sticker. Then go to the “WPS” section and activate this function. Fast connection will be available within 1-2 minutes.

In the case when the WPS protocol was used initially, but at the moment the connection cannot be established, enter the information manually. When connecting to a hidden network, you will need to specify not only the access key, but also the WI-FI name (SSID). TVs with earlier firmware versions do not always support Hidden Network Search. Therefore, before updating the software, it is recommended to remove the hiding of the network name in the router settings.

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Top 0 Ways to Check and Repair Wi-Fi on TV

There are 10 main ways to restore WI-FI to work on modern TVs. Most of them are related to correcting wireless settings. The required settings on Samsung, LG, Panasonic and Sony devices can be changed at home without contacting a service center. Let’s take a look at all the main ways to fix configuration errors in turn:

Reboot

If the receiver does not connect to WI-FI, then it is recommended to reboot the router and the TV itself. To do this, remove the TV plug from the socket and put it back in a few seconds. The router is also turned off. After 20 seconds, the device is turned on. During this time, the Internet session will be interrupted and you can try to connect to the network.

TV does not connect to the Wi-Fi router, although it sees it

In situations where Samsung Smart TV does not connect to the Internet via Wi-Fi, additional troubleshooting methods are used:

  • the entire system is rebooted;
  • the TV set returns to the factory, initial settings;
  • the TV software is being updated;
  • the status of the module and the device is checked;
  • DNS errors are being looked up;
  • all information for pairing is entered manually.

Important! Sometimes health issues are related to a problem with the router. In this case, you need to check the equipment for mechanical damage.

DNS errors

After completing the above procedures and the problem does not disappear, proceed to the next item. registering a static DNS server:

  • After logging into the IP, the DNS settings are manually entered.
  • The field is written “8888” or “8844”.
  • Then the “Control” section opens in the main menu, “Sub Option” and “RF Mute Time” are moved from it.
  • In the last block, the frequency of channel switching is set, the data is entered in milliseconds. Standard. “600”.

Important! The process ends with a check of the equipment operability. If the signal continues to disappear, a reboot of the hardware is required.

What to do if TV does not connect to the Internet via Wi-Fi

The list of reasons why Samsung TV does not connect to Wi-Fi and shows an error is presented:

  • an incorrectly spelled or invalid password;
  • incorrectly entered data;
  • incorrect debugging of security and encryption of the wireless channel. you can clarify the information through the parameters of the router.

Steel work requires the router to use modern mode — n-format or mixed. It is necessary to check the DHCP server, which is automatically enabled by default. Sometimes the function is disabled during a system failure, after which the TV receiver is not able to re-integrate into the broadcast.

Sometimes secondary protection is connected on the devices. it is better to check the assumption. When installing a Wi-Fi amplifier, the equipment may try to integrate into it instead of the main equipment (this affects Keenetic, TP-Link, ASUS devices, etc.).

Important! If the TV receiver is able to connect to another grid (when distributing from a smartphone), the problem is that the router is not working.

Hard reset or reset Smart Hub

Returning the device to its original settings is carried out in stages:

  • The user enters the support subsection and navigates to the device self-diagnosis menu.
  • There he enters the reset system and enters the password for the procedure. If no changes were made before, then the standard cipher will be a set of four zeros.

The second option for debugging is the changes made through the Smart Hub self-diagnostic unit. The newest models work only with the specified functionality.

Important! The main problems in returning the equipment to its original state are in the features of debugging for individual modifications of Samsung TV sets. You can clarify the capabilities of the equipment in the operating instructions attached to it or through the company’s technical support service.

Samsung Smart TV can’t find Wi-Fi network

The problem with the inability to connect may be related to:

  • with incorrect parameter settings;
  • low-quality network equipment;
  • software glitch.

If the Samsung TV does not see Wi-Fi, then the issue is resolved by reinstalling the firmware. Experts advise not to use the built-in TV service, but to carry out the procedure through a USB flash drive, after downloading the program from the manufacturer’s official website.

The second option is to disconnect the TV set from electricity. After 15 minutes, the receiver will reboot and return to stable operation.

Important! If the simplest actions did not help, then you need to look for a more serious source of problems.

Samsung TV does not see Wi-Fi networks in the 5 GHz range

The absence or disabling of the old support results in the Samsung TV not seeing Wi-Fi at 5 GHz. The specified range gives a higher speed, after which videos, programs are easier to catch.

  • the TV receiver must support the 802.11ac wireless broadcasting standard, you can check its availability through the technical support service or in the characteristics specified in the instructions;
  • dual-band equipment must have functionality that allows distribution at the specified frequency of 5 GHz.

If everything matches, then the problem is with the channel. After entering the menu, you need to choose one of four options: 36, 40, 44, 48.

Important! If the connection fails, you need to reset the grid or TV set.

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