Display (screen) not working on Samsung phone

Remember, if the screen on your Samsung phone is not working, then it’s time to contact a service center. If the mobile body looks completely intact, there are no slightest cracks, there are no smudges on the display, then the reasons may be as follows:

Sometimes the display on a Samsung phone stops working due to the fact that the screen itself, that is, the matrix, is damaged. Most modern smartphones from Samsung (A-series: Galaxy A3, A5, A7; S-series: Galaxy S5, S6, S7, S8; also some J-series models) use amoled matrices, one of the disadvantages of which is fragility. If they are damaged, as a rule, outwardly there may be no signs, since small cracks are under the glass and can only be viewed from a certain angle. The outer glass very often remains completely intact, the phone boots up, makes sounds when touched, you can even pick up the phone from memory when there is an incoming call, but there is no image or backlight, only the touch buttons at the bottom of the screen next to the home button are lit. Do not try to make repairs yourself: not only is it difficult, but you can also aggravate the breakdown by damaging the loop of the touch buttons, the back glass cover, etc. Remember, our service center will solve your problem in a matter of hours: we always have the right original parts. If even you have the slightest doubt, then do not risk it: immediately take the phone to the masters, because only they will carry out a high-quality replacement.

Samsung Display Repair Prices

Model Glass replacement (rub.) Display replacement (rub.)
Galaxy A5 2017 (A520f) 3500 from 5500
Galaxy A7 2017 (A720f) 3500 from 5500
Galaxy A6 3500 from 5000
Galaxy A6 3500 from 5500
Galaxy A7 3500 from 5500
Galaxy A8 3500 from 6000
Galaxy A8 3500 from 6500
Galaxy A9 4500 from 6500
Galaxy A10 3500 from 5000
Galaxy A20 3500 from 5000
Galaxy A30 3500 from 5500
Galaxy A40 3500 from 6000
Galaxy A50 3500 from 6000
Galaxy A70 4500 from 7500
Galaxy A80 5500 from 7500
Galaxy S6 Edge 5500 from 6500
Galaxy S7 Edge 6500 from 11000
Galaxy S8 7500 from 11500
Galaxy S8 8500 from 12500
Galaxy Note 8 9000 from 13500
Galaxy S9 9000 from 13500
Galaxy S9 10000 from 14500
Galaxy Note 9 9500 from 13500
Galaxy S10e 9500 from 14000
Galaxy S10 10500 from 16000
Galaxy S10 11000 from 17000

Often a black screen appears in a Samsung phone: if the microcircuit that is responsible for controlling the screen, or some components in its strapping fail. It is quite difficult to replace them with improvised tools.

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samsung, phone, turn, screen

In rare cases (one in a thousand), the display does not turn on in a Samsung phone due to the fact that it has recently “landed” on a hard surface and the connector has come off the main PCB. In our center, it can be done in the shortest possible time or even in the presence of the client.

Of course, there may be a completely different kind of problem that can only be identified after a thorough diagnosis.

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Breakage protection: useful tips

To avoid the problem discussed above, when the display is off, a number of measures can be used. Follow these guidelines when using your Samsung phone:

Galaxy A51: How to Fix Black Screen or Screen Won’t Turn On (6 Easy Fixes)

  • Turn on power saving mode. It can help reduce battery consumption. Also close applications that are not in use.
  • Focus on dark wallpapers. The use of such a background is safer for the screen and looks very stylish.
  • Set the minimum screen time. Set the Samsung display to turn off if there is no operation for 7-10 seconds. In this way, you can extend its service life.
  • Protect your smartphone from shock or moisture. Above, we considered that the screen often does not light up precisely for these reasons.
  • Disable gesture responses. If you do not control smartphone functions with gestures, it is better to turn this function off.

The tips above will help you extend the life of your display and help protect against premature failure. At the same time, you are less likely to face a situation where the screen is off, does not work, or it glows white.

Black Screen or Screen Won’t Turn On for Galaxy A50s, A50, A40, A30, A20, A10, etc

The screen does not light up due to the proximity sensor

Smartphone owners are often faced with a situation where the Samsung phone is working, but the screen is black. At the same time, a couple of minutes ago, everything was fine. Proximity sensor may be dirty. It is enough to touch it with a dirty finger so that it recognizes the situation as bringing the device to your ear. As a result, the display turns black and does not light up. To solve the problem, it is enough to clean the phone with a soft cloth and separately diagnose the proximity sensor (this option is provided in the menu).

Incorrect update

There are times when Samsung’s screen went blank, but it works after updating. Such cases are common in a situation where the firmware becomes incorrect. There are two options here. the display simply does not light up, or the device completely turns into a “brick”. In the first case, you need to reset the device to factory settings or reflash it. If you have the necessary experience, you can do this work yourself without involving masters from the service center. As for the “brick”, it is better to immediately carry the phone to the masters.

Why does the screen on my Samsung phone not light up, but the phone itself is working

Smartphone owners often complain that the screen on the phone does not light up, but it works, Samsung. This situation can be caused by mechanical damage to the smartphone, moisture ingress, burned out hardware, firmware failures, sensor contamination, etc. As a result, the device functions normally, but the display is dark or completely white. Below we will consider the reasons why the screen stopped working on a Samsung phone, we will give ways to solve this problem and give recommendations on how to avoid a malfunction in the future.

The display does not light up due to damage to the matrix

Often there are situations when the screen is off, and the phone itself is working normally due to damage to the matrix. Many models of the South Korean brand (A3, A5, A7, S5, S6, S7 and others) are equipped with Amoled technology. Its main disadvantage is considered to be weak resistance to impacts. The damage is often invisible and can be due to minor impacts. For example, a Samsung phone has been dropped and the screen is not working.

To determine the malfunction, it is necessary to carefully inspect the glass surface at different angles. Often, the outer glass retains its integrity, while the inner glass is damaged. At the same time, the Samsung phone is working, you can press buttons, pick up the phone, etc. The backlight does not light up, but only the touch buttons at the bottom of the screen light up.

If you find such a malfunction, do not try to make repairs yourself. If the Samsung phone screen does not turn on, and cracks are visible on it, it is better to take the device to a service center. Incorrect actions can further aggravate the breakdown. Situations often occur when “masters” without experience break the touch keys, damage the glass back cover or other parts. To avoid such consequences, it is better to go to the service center.

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Internal damage

If the touch screen in a Samsung phone does not work, the reason may be in the microcircuit responsible for controlling the display or for the operation of other elements. Having at hand the tools at hand, it is difficult to replace a failed part. This problem can occur when the smartphone is dropped from a great height or during normal mechanical shock.

Reasons and what to do

Experts have identified several reasons why the display on a Samsung phone is not working and what needs to be done about it. Let’s consider each of the popular situations separately.

How to troubleshoot: global actions

Above, we have discussed the common reasons for black and white screens on the phone, and what Samsung owners should do. In such cases, a deep reset by pressing the plus and power button can save you. The next way is to restore the OS by resetting the parameters to factory settings. If both of these steps fail, update your operating system. If the question arises, how to turn off Samsung if the screen does not work, just hold down the shutdown button for a few seconds.

The firmware process is performed through the Recovery mode. You can work using third-party software or built-in mode. The standard procedure for entering Recovery is to press the volume up button and the power button. The combination may vary depending on the model of the device. After that do Reboot or hard reset via Wipe Data. Next, download the previously downloaded firmware and wait for the update process. After that, restart your Samsung phone and check if the screen is on or not.

Samsung Galaxy A7 screen won’t turn on, but phone works

The Samsung Galaxy A7 is a mid-range device that offers several features from the flagship models. The 2017 version of this phone is equipped with a 5.7-inch Super AMOLED display, which is a good size for viewing various multimedia content. The phone has an aluminum frame with glass on both the front and back. It’s also IP68 certified, which means it’s waterproof and dustproof. Even though this is a reliable phone, there are times when various issues can arise, which we will now talk about. In this troubleshooting article, we’ll take a look at Galaxy A7 screen not turning on and phone still working and other related issues.

A7 display is faded

Problem: Hi, just bought a NEW unlocked Galaxy A7 to replace my 2 year old phone.

When turned on, problems immediately started. Note: when you turn it on. The battery was initially 57% charged. 1. Display color is very faded almost black and white when looking at thumbnails. It’s the same when on the internet. Can’t find where to increase color saturation. This is something with the display, in all modes. The phone is now set to adaptive, but the other modes don’t change anything. 2. Camera: kicks out of camera mode after one shot. It was already 3 times. On the 4th attempt, the system completely went out and did not boot. Did a soft reset, plugged in the charger could turn on the power still 41%. 3. Power: At some point in time, the system dropped the charge from 56% to 14% in about 5-10 minutes, and the front was hot. Plugged in the charger let’s say at 14 percent 3 minutes later, the charge percentage returned to 41%. 4. Speed: I just noticed when I just flip through old photos on the micro SD, moved from another camera Sometimes, up to 5 seconds, I just flip from one picture to another This problem seems to have diminished after charging it for a while. I tried to check for updates: about device. software updates. update now The message Software update appears. and then the process failed, okay? I am at a loss…. contacted the seller nothing has been returned so far.

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Solution: It looks like there is a faulty component in the phone that is causing the problem. The best thing you can do right now is back up your phone data and then hard reset. After the reset is complete, do not install any applications on your phone yet. Try to check first if the problem is still there. If this happens, it is most likely a hardware problem. You must ask to replace the device or have to carry the phone to a service center.

Samsung Galaxy A7 screen won’t turn on, but phone works

Problem: Hi, I hope you guys can help me. I have a problem with my Galaxy A7. His screen doesn’t want to turn on. It stays black, but the phone itself works, the recent apps button, the back button and the home button all work. I can receive phone calls and the phone vibrates, but I cannot see anything on the screen, the screen remains black. I searched for something on the internet and found that I needed to hold down the power button and the volume down button, but this method did not work. I also tried the volume down button, home button and power button, but nothing worked and the phone’s screen suddenly went black even though I used it 5 minutes ago. Thank you guys if you can help me. I will be grateful.

A similar problem: I have a Samsung Galaxy A7 that I dropped, and right after I picked it up, the screen stuck, I thought that maybe I just need to restart it, which I did, but after that the screen went dark. everything else still works, it turns on, I get messages but the screen stays black. I tried to reset it and restart but nothing works, the screen stays the same. Please tell me what I can do to fix this.

Solution: The best thing you can do right now is start your phone in recovery mode.

samsung, phone, turn, screen

② Press and hold the Volume Up Home Power buttons for a few seconds.

③Release these buttons when Galaxy A7 displays the recovery mode menu.

If the screen works in this mode, there is a possibility that the problem is caused by a software glitch. Then you need to do a factory reset in this mode. Please note that a reset will delete data from your phone.

If the screen still remains black even in recovery mode, it may already be caused by a malfunction of the display itself. The best thing to do in this case is to take the phone to a service center and have it checked.

samsung, phone, turn, screen

A7 screen with green stripe

Problem: Hello everyone! I have a Samsung A7. I have been using it for almost 7 months. It suddenly began to malfunction, and I did not drop it or crush the screen. A green stripe appears on the right side of the edge. When it is heated or used for a while, the streak becomes noticeable, and when it cools, the streak disappears. It was thin, but over time it doubled in size. Will the strip spread from where it is now, because I did not drop the phone and did not break the screen?

Solution: The first thing you should do in this case is to check if the problem is caused by an application you downloaded. To do this, just check if the problem occurs in Safe Mode. If not, the problem is most likely caused by a third-party application. Find out what this app is and uninstall it.

If the problem still occurs even in safe mode, you should consider doing a factory reset. Make sure to back up your phone data before performing a reset. After the reset is complete, do not install any applications on your phone. Check if the green bar is present. If so, then the display assembly is most likely to blame. If the band gets larger over time, you need to change the display on your phone at a service center.