Why viber messages are not displayed, no notification on PC and Android

One of the most common problems with the messenger is that incoming SMS is not displayed. You know exactly what they should be. a friend or girlfriend called several times to clarify where you have gone and why you are not answering.

iphone, receiving, messages

  • the internet connection is disconnected. At the same time, the program writes that “There is no Internet connection.” You can make sure that everything is in order with this by simply opening a browser and typing any address in the search bar;
  • memory problems. Again, a question for your device. is there a place to download messages and whether the phone or PC has enough resources to receive and display them;
  • the application is out of date. You can check for updates by going to ApprStore or GooglePlay;
  • you have accidentally added a respondent to the blacklist. To clarify this, just go to “Settings”, “Privacy” and click on the icon “Blocked numbers”;
  • the addressee has accidentally blacklisted you. Only the sender of the message can resolve the issue;
  • the number is incorrectly dialed. Your friend or acquaintance wrote down your number incorrectly and sends an SMS to a completely different person.

The above reasons are largely due to the fact that messages do not arrive at all on your device. But it happens that it accepts them, but the application does not signal this.

  • you have disabled notifications on PC or Android, depending on which one you are using at the moment. Check if notifications are configured. Settings can get lost after you reinstall the application;
  • the synchronization was broken when the messenger was installed on several devices at the same time;
  • if the question is one-time, perhaps you accidentally clicked on the message notification and it disappeared.

Why can’t I open and listen to a voice message

As in the previous case, one of the main problems why voice messages are not listened to is the weak Internet. It happens that a cloud indicating loading appears, but the message still does not play.

If everything worked before, but now it has stopped, the reason is probably related to memory. There may be not enough persistent memory and there is no space for the file. You can check this on the “Memory” tab in the “Settings” of the smartphone.

If there are no problems with read-only memory, check the RAM. Sometimes the phone won’t play because it is busy downloading a lot of applications. Check it out by going to Settings, Applications and Launched. Close unnecessary, see if the phone now reads files.

Note that the question may be in the file itself. Its format is not readable by a smartphone, or a suitable codec is not installed on the device, you will not be able to listen to it.

For some reason, the delivered status is not displayed

Usually in the vibeer you can see the status of the sent message.

If the problems described earlier are mainly related to the operation of your device, then the question of why you cannot see whether the SMS was delivered to the respondent or not depends on the recipient.

  • The recipient is unavailable. See if the “Online” drink is on. Perhaps he does not have the Internet, his phone is disconnected, or there is a traffic restriction. In this case, the SMS will definitely come, but with a delay;
  • The recipient’s vibe is not running;
  • You have been added to the blacklist. The messenger does not send you a notification about this, you cannot know about it. One thing is for sure. your messages do not reach the recipient. Calls to this user also do not get through.

Viber does not work in standby mode. reasons

By default, the messenger manufacturers believe that it should be able to provide communication at any given time.

If the vibe does not work in the background, you must enable the “Always online” option. To check if it is enabled, go to “Settings”, then to “General” and finally “Wi-Fi. standby policy”. As soon as you activate this option, the messenger will always be in touch, notifications will come, and if the sound is on, they will be heard well.

Why the Viber messenger does not open messages, no one sees me in the chat, I can not write anything

The reason why you cannot open SMS and write something is usually bad internet or an outdated version of the application. In this case, other users do not see you on the network.

Your respondents may not see you also because you have disabled the Online option on the “Privacy” tab in “Settings”. Be careful with her. you can only change options once a day.

Why are unread messages hanging?

Another consequence of the fact that you turned off the work in the background is unread messages. the notification appears, and the content does not load.

Another possible reason. the letter came in a hidden chat.

Viber does not notify about new messages. they do not come and do not send. problem solving

Hello dear reader! Let’s talk today about issues related to sending and receiving messages via vibe. Why they do not go, they disappear, although they have just been on the screen. Why does the messenger not notify and inform about them. Why won’t voice messages open? There is a whole heap of problems, let’s try to sort them out.

Attempt 3: disable sending SMS from other devices

With the release of the operating systems iOS 8 and OS X Yosemite, users were able to send SMS messages from the SIM card installed in the iPhone, but using a Mac or iPad. Unfortunately, the function may negatively affect the sending of regular SMS.

Open Settings. Messages and go to Message Forwarding. Disconnect any devices listed there. Restart iPhone.

If this item did not help, move on.

Attempt 1: standard settings

If when you send an SMS message it is sent as iMessage (enclosed in a blue bubble) and the status bar freezes, hold your finger on the message and select Send as SMS / MMS.

IOS provides flexible settings for sending both traditional SMS messages and manipulations with iMessage. Open Settings. Messages and disable the slider in front of the iMessage item.

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Option A is more radical and completely eliminates the use of iMessage. Option B. allows you to send SMS messages when iMessage is unavailable. After completing the settings, restart the device and resend the message.

If this item did not help, move on.

Attempt 5: disconnecting the internet

Although the Edge, 3G, or LTE icon is often not displayed when there is no internet traffic available, iOS may attempt to connect without the user’s knowledge. Thus, the iPhone will continue unsuccessful attempts to send a message to the recipient via the iMessage protocol.

Open Settings. Cellular and disable the Cellular data slider. When working in an LTE network, try either completely disconnecting the network, or setting it up exclusively for data transmission (Voice and Audio. disable). Restart iPhone.

If this item did not help, move on.

Struggling with problems sending SMS messages to iPhone

A few days ago I was late for an important meeting and I urgently needed to warn the person about the delay. Alas, the day before I forgot to renew the mobile Internet tariff, and when sending an SMS message, the iPhone tried to send it to the addressee using the iMessage protocol. The message didn’t go away. What could be done in this situation, read below.

While mobile operators continue to bite their elbows and put up with the spread of instant messengers, SMS messages are confidently sent to the place where the forgotten pager is already resting. Nevertheless, no one is going to reduce the cost of traditional short messages: where there is no Internet, there is no opportunity to use Telegram, WhatsApp, Viber or their alternatives. Without the Internet, the user also loses the ability to send messages using Apple’s own iMessage protocol between iOS devices.

Despite all the convenience of Apple’s mobile OS, the incident that happened to me makes me be ready for any surprises. So, you find yourself in the following situation:

  • no Internet;
  • an urgent need to send an SMS message to the addressee, with which you usually correspond via iMessage;
  • the message flatly refuses to be sent.

Attempt 4: resetting network settings

One of the possible solutions to the problem of sending SMS messages may be to reset the network settings. Resetting network settings will not affect your personal data and will not affect the state of the iPhone phonebook in any way, but passwords for all saved Wi-Fi networks will have to be entered again.

Open Settings. General. Reset and select Reset network settings. To continue, you will need to enter the four-digit password that you use as the unlock key. iPhone will restart and you can try sending the message again.

If this item did not help, we move on.

Attempt 2: hard reboot the device

Sometimes, it seems to me that the Apple programmers themselves sometimes do not know about what is happening in the heart of the mobile operating system iOS. In such minutes, the device needs a good brain shake and a forced hard reboot.

Hold down the Home and Power keys and hold them until a white apple logo appears. After such a reboot, sending messages can be resumed.

If this item did not help, move on.

Attempt 6: device recovery

For what I did not like Windows, because it terribly slows down the system after six months of very active work. Reinstallation always allowed you to breathe deeply and kill a day and a half to install applications. With iOS, everything is easier and the problem with sending SMS messages can be solved by a radical, but effective method. a complete restoration of the device with the deletion of all data (in the future, they can be restored from a backup).

To restore iPhone, be sure to make a backup immediately before starting the procedure (details are described in the corresponding instructions);
2. Go to Settings. iCloud and turn off Find iPhone.

Open Settings. General. Reset. Reset Content and Settings.

IMESSAGE, SMS, MMS solved issues in all iPhones

Confirm reset. In a few minutes, you will have a completely clean device with the possibility of recovery from a backup or from iCloud.

Check CORRECT email address

If you are looking for an email to reset your Apple ID password, you need to check all the mailboxes that you specified when registering your account. Very often, an email for password recovery does not come to the main e-mail (Apple ID), but to the backup one.

Do you recognize this registration form (see picture below)? In it, you entered the required primary and optional backup e-mail.

If you don’t remember which backup email address you entered, log into your Apple ID account and view all the addresses you entered. If the address is not correct, correct it and request a re-sending of the confirmation letter.

I don’t receive an email to confirm or reset my Apple ID password. What to do?

Every time you make a change to your Apple ID, such as when you try to reset your password, reset security questions, or add a backup mailbox, an email is sent to your email asking you to confirm the change.

Very often, users complain that the letters never reach them, so all efforts to change something do not lead to the desired one. What to do when a letter from Apple does not come?

Today we will try to figure it out and solve this problem, and at the end you will find a heartwarming story of one girl.

So, if the letter from Apple still did not come, try the following.

Request sending the letter again

To resend the letter, repeat the procedure for recovering your password or security questions. Apple will send a follow-up email to your primary or backup email.

If you would like to request an email to verify your Apple ID, go to My Apple ID, select Manage your Apple ID and sign in to your account. Click the Resend button next to the e-mail address you want to verify.

An email will be sent to this e-mail with a link for verification.

Find a letter from Apple

Usually Apple sends a letter on its own behalf, it follows that you can search your email inbox for the word “Apple”. If the mail is not in the main Inbox, check the Spam, Trash, Junk, Deleted, Archive folders, etc.

ATTENTION. ACHTUNG. WARNING. Over the past couple of weeks, there has been an increase in cases of people who are unable to create an Apple ID. For the same reason. the letter does not come.

After analyzing the “flights”, in almost all cases it turned out that THESE PEOPLE ENTERED AN EXISTING E-MAIL ADDRESS WHEN REGISTRING THE Apple ID.

Apparently they thought and hoped that Apple itself would create and register a mailbox for them. This will not happen!

I repeat once again. WHEN REGISTERING Apple ID, YOU MUST ENTER AN EXISTING WORK E-MAIL BOX TO WHICH Apple WILL SEND A LETTER FOR CONFIRMATION. Well, what’s not clear here.

The story of a girl

Recently I was approached by a sweet girl asking for help. She could not create an Apple ID in any way, or rather, confirm the created account.

It seems like a letter came to her mail and she clicked on the link in the letter, but when it comes to downloading the application from the App Store, the message “You have not verified your Apple ID” appears on the screen again and again. What to do when you can’t verify your new Apple ID email address? Let’s figure it out.

With the girl, we sorted out and eliminated the problem. Everything works now. Now I will tell you what she did wrong, and you already decide whether this information is useful to you or not.

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Now everything is in order. The girl asked for help, because constantly got rejected when downloading something from the App Store. The problem was allegedly an unconfirmed email address that the Apple ID was being registered with.

After she provided me with all the data (main e-mail, backup e-mail and password), I decided to check everything myself. Indeed, it turned out that this message appears. And that meant only ONE to me. the main email was not confirmed.

In the end, it turned out that the main e-mail is NOT an existing address, but just a set of characters in the format of an email address, and the girl is looking for a letter on the backup mailbox.

Well, how can we be? Although a young girl, perhaps, such an oversight can be forgiven! What do you think?

If you don‘t succeed at all, I advise you to create a new e-mail address and register your Apple ID again. Detailed instructions can be found here.

Remember: if something does not work out, then you are doing something wrong.

Don’t forget to subscribe to updates using the form below. We guarantee there will be no spam in your mailbox. Only useful lessons and detailed step-by-step instructions.

Why e-mail messages are not received

Now many users are actively using e-mail boxes. They serve for work, communication, or through them simply register on social networks. It does not matter for what purpose you started the mail, important letters still arrive there from time to time. However, sometimes there is a problem with the receipt of messages. In the article we will talk about all possible solutions to this error in various popular services.

We solve problems with the receipt of letters by e-mail

Today we will analyze the main causes of the occurrence of the malfunction in question and provide instructions for correcting them in four popular mail services. If you are a user of any other service, you can also follow the suggested guides as most of them are universal.

It should be noted right away that if you do not receive letters from certain contacts to whom you provided your address, be sure to check its correctness. You may have made one or more mistakes that prevent messages from being sent.

Check “Spam” and “Trash”

If the letters are there, perhaps you have configured a filter that puts all incoming letters in the “Spam” or “Trash”.

  • Go to “Mail settings” → “Filtering rules”.
  • Hover your mouse over any filter and click. to see the filtering conditions.

If the filter places in the “Spam” or “Trash” messages from all senders, except for one of the “does not contain” field, remove this filter.

  • Return to the “Filter Rules”.
  • Hover over the filter and click.

An example of an “evil” filter. Pay attention to the filtering rules: for “If” the parameter “From:” is set and the condition “does not contain”. The field contains a suspicious and unfamiliar address. For “To”, the option “Place email in folder” is selected and “Trash” or “Spam” is selected.

Very often, this problem appears precisely among users. However, in most cases, the user is to blame for its occurrence. We are with an article at the link below, where the main situations are described in detail, as well as how they can be corrected. Decide on the reason, and then follow the instructions and you will definitely be able to solve it.

Check the sorting of emails

  • Go to “Inbox”.
  • Click on.
  • Check what sorting you have installed. If the sorting is set to “Old first”, all new letters are at the end of the list. Set the sort to “Newest first”.

Gmail

One of the most popular email services is Google’s Gmail. Usually it is not characterized by some kind of system failures that lead to the fact that letters stop arriving. Most likely, the reasons lie in the actions of users. We recommend checking the “Spam” section right away. If the necessary messages were found there, select them with a tick and apply the “Not spam” option.

In addition, you should check the created filters and blocked addresses. Inside the service there is a possibility of automatic sending of letters to the archive or even their deletion. To clear filters and unblock addresses, follow these steps:

Click on the gear icon and go to “Settings”.

Go to the section “Filters and Blocked Addresses”.

Remove filters with actions “Delete” or “Send to Archive”. And unblock the required addresses.

If this was the problem, it should be resolved and you will again receive regular messages to your email inbox.

It should be borne in mind that a certain amount of memory is allocated for a Google account. It applies to Drive, Photos, and Gmail. 15 GB is available for free and in the case when there is not enough space, you will not receive letters by mail.

We can recommend switching to another plan and paying for the additional volume of the set price or clearing space in one of the services in order to receive correspondence again.

Yandex Mail

Our website also contains instructions on how to troubleshoot a problem with the receipt of emails to Yandex.Mail. This article details the four main causes and their solutions. Click on the following link to review the information provided and fix the problem you have encountered.

We solve problems with the receipt of letters by e-mail

Today we will analyze the main causes of the occurrence of the malfunction in question and provide instructions for correcting them in four popular mail services. If you are a user of any other service, you can also follow the suggested guides as most of them are universal.

It should be noted right away that if you do not receive letters from certain contacts to whom you provided your address, be sure to check its correctness. You may have made one or more mistakes that prevent messages from being sent.

Solving problems with the receipt of letters to e-mail

Now many users are actively using e-mail boxes. They serve for work, communication, or through them simply register on social networks. It does not matter for what purpose you started the mail, important letters still arrive there from time to time. However, sometimes there is a problem with the receipt of messages. In the article we will talk about all possible solutions to this error in various popular services.

Yandex Mail

Our website also contains instructions on how to troubleshoot a problem with the receipt of emails to Yandex.Mail. This article details the four main causes and their solutions. Click on the following link to review the information provided and fix the problem you have encountered.

Gmail

One of the most popular email services is Google’s Gmail. Usually it is not characterized by some kind of system failures that lead to the fact that letters stop arriving. Most likely, the reasons lie in the actions of users. We recommend checking the “Spam” section right away. If the necessary messages were found there, select them with a tick and apply the “Not spam” option.

In addition, you should check the created filters and blocked addresses. Inside the service there is a possibility of automatic sending of letters to the archive or even their deletion. To clear filters and unblock addresses, follow these steps:

Click on the gear icon and go to “Settings”.

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Go to the section “Filters and Blocked Addresses”.

Remove filters with actions “Delete” or “Send to Archive”. And unblock the required addresses.

If this was the problem, it should be resolved and you will again receive regular messages to your email inbox.

It should be borne in mind that a certain amount of memory is allocated for a Google account. It applies to Drive, Photos, and Gmail. 15 GB is available for free and in the case when there is not enough space, you will not receive letters by mail.

We can recommend switching to another plan and paying for the additional volume of the set price or clearing space in one of the services in order to receive correspondence again.

Very often, this problem appears precisely among users. However, in most cases, the user is to blame for its occurrence. We are with an article at the link below, where the main situations are described in detail, as well as how they can be corrected. Decide on the reason, and then follow the instructions and you will definitely be able to solve it.

Rambler mail

At the moment, Rambler Mail is the most problematic service. A huge number of errors are associated with its unstable work. Emails often end up in spam, are automatically deleted, or never arrive at all. For holders of an account with this service, we recommend that you do the following:

    Log in to your account by entering your registration information or using a profile from another social network.

  • Go to the “Spam” section to check the list of letters.
  • If there are messages you need, mark them with a tick and select “Do not spam” so that they no longer fall into this section.
  • There are no built-in filters in Rambler, so nothing should be archived or deleted. If you did not find the information you need in the “Spam” folder, we advise you to contact the support center so that service representatives can help you deal with the error that has occurred.

    Sometimes there is a problem with the receipt of letters from foreign sites to the mail, which is registered under the Russian domain. This is especially true of Rambler Mail, where messages may not arrive for hours or are not delivered at all. In the event of such problems related specifically to foreign sites and Russian postal services, we recommend that you contact the support of the service used for further error resolution.

    This concludes our article. Above, we examined in detail all the available methods for correcting the error with the receipt of letters to the e-mail in popular services. We hope our guides helped you fix the issue and you receive messages again.

    Reset network settings

    Most of the connection problems can be solved by resetting the network settings. The situation when sent SMS messages do not arrive on the iPhone falls into this category. To reset network settings:

    • Open the settings, go to the “General” section.
    • Select “Reset” at the bottom of the screen.
    • Click “Reset Network Settings”.

    After confirming the operation, the iPhone will reboot. Next time you switch on, check if your phone is receiving messages.

    In some cases, disabling LTE can help. This can be done in the “Cellular” section in the settings. The speed of the Internet when working on the 3G standard will decrease, but there will be no problems with receiving messages in places with a weak signal.

    Reset and Restore iPhone

    Why else don’t SMS messages arrive on iPhone if LTE and call forwarding are disabled and network settings are reset? The cause may be a serious system failure, which will require a factory and content reset and then a device recovery. To avoid looking for your computer, follow these steps on your phone and back it up to iCloud.

    Do not reset your settings without creating a backup. When resetting, all user content will be deleted, you can restore it only from a backup.

    To back up to iCloud:

    • Connect your phone to Wi-Fi.
    • Open the iCloud section in settings.
    • Enable backup.
    • Click “Create”.

    After saving the backup, you can proceed to reset settings and content. The corresponding function can be found in the iOS settings, in the “Reset” section.

    When you turn it on for the first time after a reset, you must choose to restore from an iCloud backup to get all your custom content back.

    Problems receiving messages

    If you don’t receive SMS messages on your iPhone, start with the simplest thing. rebooting your device. You can simply turn your phone off and on, or if that doesn’t work, perform a hard restart.

    • Hold down the Home and Power keys.
    • Hold until the device reboots (until the Apple logo appears).

    If messages are not received on iPhone 7 and above, then instead of the Home button, hold down the volume down key together with Power. If that doesn’t help, move on to testing other methods to fix the error.

    Solving problems with receiving messages on iPhone

    IPhone Messages Not Receiving. Try restarting your device, turning off forwarding, or resetting your network settings. As a last resort, you may need to restore the device, but usually the problem is solved much earlier than you try all the methods.

    Disable call forwarding

    When answering the question why no messages are received on the iPhone, do not forget about the existence of forwarding. This feature allows you to send and receive SMS on iPad and Mac, but sometimes it can cause the phone to fail to receive messages. To turn off call forwarding:

    • Open the settings, go to the “Messages” section.
    • Select the submenu “Forwarding Messages”.
    • Move all switches to inactive position.
    • Restart the device.

    If it’s not a call forwarding, check for other possible causes.

    Not receiving notifications

    If you are not receiving message notifications on iPhone, even though the text messages are in your inbox, check your alert settings and Do Not Disturb status.

    • Open the settings.
    • Go to the “Messages” section.
    • Make sure the options “Allow notifications”. Notification Center, Sticker, and On Lock Screen are enabled.
    • Select the “Banner” reminder style.

    If iPhone still doesn’t receive message alerts, go back to Settings and go to the Do Not Disturb section. Make sure it’s off. When the “Do not disturb” mode is active, any notifications will be blocked.

    If you do not receive messages in the VK application on the iPhone or text messages on the iPhone are not received in Viber, check the status of the Internet connection. It will also not be superfluous to make sure that notifications about events in VK and other clients and messengers are not disabled in the notification settings.

    If you do not receive a notification about a message in Viber on the iPhone, then check the settings of the application itself. In the VK client, notifications can also be disabled, although by default they should be active.

    Another possible reason for apps not displaying new messages is memory fullness. To check this factor:

    • Open your phone settings.
    • Go to the “Memory” section.
    • Look at the status of the internal and external storage.

    If there is no memory, you can delete data and application cache, clean media files: photos, videos and audio recordings. After that, a free space will appear in which new messages from Viber will be saved.

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