Apple iPhone 7 freezes on apple, what to do?
NAND flash memory, due to its high speed, compact size and large storage capacities, has practically replaced all other types of memory. It made it possible to reduce the cost and miniaturize computing systems, and is currently used in almost all categories of household appliances.
This type of memory is used in the Apple iPhone 7, which came to us for repair due to the fact that it refused to boot and hung on the apple. During the diagnostics, it turned out that the iPhone does not boot precisely because of a malfunctioning memory chip. During operation, this problem mainly manifests itself after:
- falling or other mechanical damage;
- liquid ingress;
- factory marriage;
- attempts to jailbreak or update iOS.
One of the easiest ways to deal with problems is to restore the firmware via iTunes. But if the phone has problems with the NAND memory chip, then Error 21, 9, 2009, 4005, 14, 40, 4013 errors will be issued, which can signal that there are problems with the flash memory. But it must be borne in mind that the same error figure may have several reasons. Also, the following symptoms indicate memory problems:
- the phone stops turning on or starts to reboot randomly;
- constant reboot every 3-5 minutes;
- after switching on freezes on an apple.
Sometimes, it is enough to “roll over” the flash memory (restore the contacts on the memory chip) and mount it back, and everything returns to normal, but this is only possible if only the contact group is damaged, and the microcircuit itself remains operational, because the malfunction is simply caused loss of contact. In this case, the NAND chip failed, which means it needed to be replaced.
It would seem that the task is of the same type, because the reball should be done both when restoring an old one and when installing a new chip. But the difference is that all the service information must be written into the new chip before flashing it. Otherwise, the device will not be able to activate. This is done using a special programmer that prescribes all the information we need.
After that, you can proceed with the installation of the memory chip and subsequent reassembly. At the end, the phone is flashed, and thorough testing takes place, which showed that the Apple iPhone repair was successful, the phone stopped freezing and began to boot normally.
If you find similar symptoms on your iPhone, you should not go to the first place for repair, all operations require special equipment and skills. Only contact a professional service center with the repair of your equipment.
Device does not start after restart
If your iPhone 8, iPhone 8 Plus, or iPhone X still won’t turn on after the forced restart procedure, it may be dead. Yes, you didn’t even notice it.
In this case, connect the device to a wired charger (this is preferable) or put it on a wireless station and leave it for an hour. In a couple of minutes this will appear:
If the charging screen does not appear for an hour, or if a screen for connecting to a power source is displayed, do not despair. Just check the connector, USB cable and power adapter.
First, make sure 100% that all connectors are securely connected and not damaged or clogged with dirt. Try a different cable or power adapter. If it is dull. to the service.
Please note that in winter the battery can run out very quickly due to low temperatures. over, it may not provide the required power, and the device will simply turn off.
Of course, everything written above is also true for the iPhone 7 and below. There are simply no nuances other than the lack of support for wireless charging in this case.
The device does not respond at all
If your iPhone 8, iPhone 8 Plus or iPhone X does not respond at all to your actions, it just freezes and shows a static picture or just a dark screen, you need to restart.
In this case, you should not lose any data that you worked on if the corresponding software has an autosave function. And there will definitely not be an iPhone reset.
On iPhone 8, 8 Plus, X, press and release the volume up button, then press and release the volume down button. And at the end, press and hold the power button until the Apple logo.
If you are using an iPhone 7 or 7 Plus, press and hold the Power button and Volume down button for ten seconds or longer until the Apple logo.
If you are using an iPhone 6s, 6s Plus, or older models, press and hold the Home and Power buttons at the same time for ten seconds or longer until the Apple logo.
iPhone 8 or X won’t turn on or freezes on apple. What to do?
Many of us are well aware of how to deal with the problems that can arise with the long-familiar iPhone. However, Apple has changed a lot in the iPhone 8, iPhone 8 Plus and iPhone X.
In this article, we will try to figure out what to do if your iPhone 8, iPhone 8 Plus or iPhone X do not respond to actions, do not turn on at all, freeze on an apple.
Smartphone freezes on apple while loading
It happens that the iPhone seems to start, but its loading stops at the Apple logo. an apple. But this mainly happens on test firmware and with other risky manipulations.
First. Connect your device to your computer and open iTunes.
Second. When the device is connected, perform a forced reboot.
- On iPhone 8, 8 Plus, X, press and release the volume up button, then press and release the volume down button. And at the end, press and hold the power button until the Apple logo.
- If you are using an iPhone 7 or 7 Plus, press and hold the Power button and Volume down button for ten seconds or longer until the Apple logo.
- If you are using an iPhone 6s, 6s Plus, or older models, press and hold the Home and Power buttons at the same time for ten seconds or longer until the Apple logo.
Never release the buttons described above when the apple appears. the Apple logo. Keep holding them until the recovery screen starts. Let go and exhale.
Third. Select “Update” when prompted to perform a repair or update. iTunes will try to reinstall iOS without erasing your personal data.
ITunes will first download a fresh copy of iOS for the device. You just have to wait for the completion of the procedure or try to perform it again if something goes wrong.
What to do if all else fails
As a result, after all the procedures described above, you should see the familiar lock screen of your iPhone 8, iPhone 8 Plus, iPhone X or older iPhone that you are so used to:
However, on rare occasions, you may not succeed. Yes, this happens sometimes with the iPhone. And there are plenty of reasons for this outcome:
- There is something wrong with the display if it stays dark but you hear alert tones and feel vibration.
- There is something wrong with the display if it stays black, but you hear a beep when you plug your iPhone into a charger.
- There is something wrong with the touch, if the display works, but does not respond to your gentle and not strong pressing.
- What’s wrong with the buttons if you can’t force restart the device or even just press them to do so.
- Something is just wrong if the device is stuck on the screen with an apple and is not recognized by iTunes.
As a result, you need to go to the service. But his choice is a topic for a separate material. Better, of course, in the official one, but it is long and expensive. Unofficial, but dangerous for iPhone.
The main causes of breakdowns
When the apple is on when turned on, but the system does not start, you can independently perform the initial diagnostics and find the cause of the malfunction.
Most often, iPhone won’t boot due to the following factors:
- malfunction of the “Power” button, power controller, display module and other internal elements (such problems occur when the iPhone is dropped)
- incomplete battery charge (the device does not turn on further than an apple if there is not enough power)
- defective USB cable or power adapter
- corrosion of internal elements after moisture gets inside the phone
- overheating of the device
It is possible to find a solution to the problem, if the root cause of what the apple lights up and goes out are not hardware problems, you can without outside help.
The “symptoms” of a malfunction can be different, for example:
- smartphone turns on for a long time
- after full discharge does not charge
- when turned on, the logo lights up, but the system freezes and does not start
- the screen is black, the logo is off
- at startup, the icon appears, the system boots completely, after which the screen shows the logo and goes out
If the smartphone did not fall, all the buttons worked properly, but for some reason the phone does not turn on even after charging, most likely, the battery has worn out. Such a malfunction can be prevented by routine diagnostics of the device.
iPhone turns on before logo
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The most common reasons that the iPhone does not turn on. the apple burns and goes out, are mechanical damage and software malfunctions. After heavy drops or moisture gets inside the smartphone, the display may stop working, due to which the touchscreen partially or completely stops responding. The apple often lights up, but the iPhone does not turn on, because there are problems with the hardware stuffing of the equipment.
For any problem, solutions can be found to quickly eliminate the cause of the problem. Breakdowns that are not related to damage or wear of internal elements are easily diagnosed and repaired on their own. In other cases, it is advisable to seek help from qualified specialists.
Reinstalling the system is a comprehensive solution to the problem
The appearance of a black screen with an apple primarily indicates a software malfunction. Breakdowns of this nature occur:
- after installing unverified apps
- after specifying incorrect parameters in the settings
FIX IPHONE NOT TURNING ON/Stuck At Recovery Mode/Apple Logo/ iOS 13 and below. iPhone XR/XS/X/8/7/6
To restore your iPhone yourself, you need to enter it into DFU mode. If all the steps are correct, the iPhone will automatically reinstall the system and then turn on.
To enter recovery mode, you need to do the following:
- while holding down the button, turn off the smartphone completely (the Apple logo should not light up on the screen)
- connect the USB cable to the computer and launch iTunes (at this stage, the iPhone itself does not need to be connected to the laptop)
- simultaneously press the “Home” and “Power” buttons (after 10 seconds, release the button responsible for turning on, “Home” continue to hold down)
- connect your smartphone to your laptop
After a few seconds, iTunes will detect the device, after which you must release the Home button and proceed to reinstall the system.
This method is also suitable if the phone takes a long time to load, often goes dead or programs hang from time to time. Try to restore the system by flashing, if the smartphone still does not start, then professional diagnostics are required.
Important! When you turn on the iPhone in DFU mode, the device will not start and the backlight will not work. Please note the following:
- the logo will not light up
- the screen must be completely black
- only after the installation of the software is finished does an apple appear on the screen
It is recommended to use original USD cables and certified programs for flashing. Analogues do not always successfully cope with software updates, because iTunes may intermittently fail during device discovery.
What to do if the device does not boot
If you press the buttons, you see a black screen or the Apple logo glows and your device won’t boot, you need to follow the steps to find the cause of the problem. Disassembling an iPhone without professional tools is not worth it, as there is a risk of damaging the power button or power controller.
To independently identify the cause of the malfunction, you need to perform the following actions:
- inspect the iPhone case and screen for chips, scratches and other damage (most often the iPhone turns on before the apple and turns off after a fall, because the internal elements were damaged)
- check the battery charge (if the battery is not fully charged, the phone will not start, so you should connect the iPhone to the network and wait 20 minutes)
- make a complex reboot (the power button and the “Home” button are simultaneously clamped)
When charging, the device may also not respond for a long time to pressing the power button, because the power adapter is faulty. Connect the iPhone to the laptop and, after waiting for a while, try to boot the smartphone again.
- use non-original accessories (they may give an insufficient number of amperes, which will cause malfunctions)
- install unverified applications and software
- charge your phone in case of strong voltage fluctuations
If the iPhone does not turn on after the fall, the apple is on and goes out, and there is damage on the case or screen itself, then mechanical and software diagnostics of the smartphone is required, followed by the replacement of the display module.
How to fix hardware problems
If you have followed all the above steps, but the apple still does not light up when you turn it on, most likely, the smartphone has broken down due to wear of the internal elements, after falling or getting moisture inside the phone. It is not advisable to fix hardware problems on your own, since without knowing the technical features of the iPhone, you can disrupt the operation of the motherboard.
The apple is constantly on, but the device itself does not turn on, with such hardware problems:
- the “Home” or “Power” button has broken
- there were problems with the power circuit (during charging, there was a strong voltage surge, which led to the system freezing or a failure in the settings)
- the battery is worn out (smartphones do not receive enough power, so they do not turn on)
- there was a failure in the operation of the flash memory (any of the microcircuits can fail, therefore, it is possible to accurately determine the cause of the failure only after computer diagnostics)
- the charging controller is broken
Also, when turned on, apples glow on the screens of smartphones, but the system does not boot if the motherboard is damaged. Without routine diagnostics, it is difficult to detect such a breakdown in a timely manner, because at the initial stage the devices work, but after a while the phones turn off spontaneously, and when they start, apples burn on the screens.
Only experienced craftsmen can accurately and efficiently eliminate such defects. Yuda’s professional qualifications allow you to quickly repair your iPhone and any malfunctions in accordance with the manufacturer’s recommendations.
- complex mechanical and computer diagnostics
- repair using original parts
- home visit at a convenient time
By ordering repairs using the Yudu online platform, you will not waste time traveling to the service center. Experts at your home will determine why the iPhone does not turn on. the apple is on, and will fix the malfunction inexpensively.
Sometimes iPhone users run into a problem when their device turns off and freezes on the logo (“apple”). In such cases, do not panic, but know how to act and when to contact the service center.
What to do if iPhone is frozen on apple?
Unsuccessful update. Perhaps most often, this happens if your iPhone has installed an update, but “not installed”. Something interrupted this installation and so it didn’t get all the files it needed to boot the system. Including the “apple”, he seems to be trying to load all the system files, but every time he stumbles upon the missing ones and so tries again and again.
Fall / hit. The problem is more complicated here, because internal damage to iPhone components is quite possible. The impact could damage both the motherboard and the display, cables, power controller, and even the battery. After a crash, it’s hard to say exactly why your iPhone won’t turn on and what’s wrong with it. Only full diagnostics in the service center will help here. Jailbreak. Installing a jailbreak breaks system files. If you installed a low-quality jailbreak file from dubious sources. it’s not strange if your iPhone is turned off and does not want to turn on.
What to do if the iPhone is frozen on the “apple
First of all, you need a hard reboot of the system. In most cases, it is she who saves the iPhone from “death” in the form of a constantly blinking apple. A “hard” reboot is performed in different ways on different models:
- iPhone 6S Plus and earlier: you need to hold down the lock button and Home
- iPhone 7/7 Plus: hold down the lock and volume down button for a few seconds
- iPhone 8/8 Plus and older: first you need to press the volume up button, after down and the lock button
Attention! If you are not sure whether your iPhone has crashed or is first encountering the problem of the “permanent apple” appearing when you turn it on. contact the iLounge Lab service center. With us, your iPhone will be able to undergo high-quality free diagnostics, and the wizard will be able to help you to reflash the device qualitatively if necessary.
If you know for sure that the smartphone was damaged when dropped, it has obvious cracks, chips and scratches, and when you turn it on, the branded apple burns. do not postpone a visit to the master. We ask you to take this problem very seriously, because due to incorrect and unskilled actions, you endanger not only the iPhone, but also your safety.
Entrust the repair of your device to professionals with experience in the field. Our service iLounge Lab is ready to provide you with professional service, fast diagnostics, high-quality iPhone repair, as well as replacement of damaged parts with 100% original parts.
If the iPhone “hangs on the apple” and does not restart, the first thing to do is to start with a hard reset. On smartphones iPhone 8, 8 Plus and all newer models, for a hard reset, you must perform the steps in the following sequence:
- Press and immediately release the volume key.
- Then also briefly press the volume down key.
- Press the power button and hold it until the smartphone starts to reboot.
On iPhone 7, hard to hard reset, you need to simultaneously hold and hold the power and volume down keys. On earlier models, hold down the power button and the Home button. After 10 seconds, the restart will begin, after which you can release the keys.
iPhone is frozen on an apple. What to do?
iPhone stuck on an “apple”. reasons and ways to solve the problem yourself
The situation when the iPhone freezes on the “apple”, that is, when turned on, the download stops on a white or black screen with a logo and does not go further, is not uncommon. Sometimes the download does not freeze, but only reaches the logo, after which the smartphone reboots. If your phone did not fall or fall into the water before, do not panic. In most cases, you can solve the problem on your own.
Why the iPhone hangs on the “apple
There are many reasons as a result of which the iPhone restarts on the “apple” or freezes. Most often this happens when the following operations are unsuccessful:
- IOS update or downgrade.
- Restoring information from a backup.
In addition, the reasons may be related to hardware problems:
- Battery failure.
If the smartphone fell or got water on it, the reasons may be related to the failure of the smartphone elements. flash memory, processor, etc.
Recovery using special software
If after restarting your iPhone, it still freezes when you turn it on, try to restore it using special software, for example, dr.fone. The utility in most cases allows you to solve problems with your smartphone in just a few clicks. And most importantly, you do not have to worry about the safety of information, as it will create a backup copy.
To fix system errors using dr.fone, follow several steps in the following sequence:
- Download dr.fone app from official website and install on PC.
- Run the utility and click on the “Repair” icon on the main screen.
- Click on the “Standard Mode” button.
- Connect iPhone to Computer.
- Wait while the application detects your smartphone model and finds the latest firmware.
- Click on “Start” and wait while the firmware is installed.
Troubleshooting in DFU Mode
If the iPhone is frozen on the “apple“. and none of the above methods helped to solve the problem, try to restore it via DFU (Device Firmware Update). In this mode, the system rolls back and an emergency update of the smartphone occurs. Please note that in this case all user information will be deleted.
Recovery is carried out in several steps:
- Connect your phone to your computer.
- Open iTunes on Windows or Finder on macOS.
- Press the same keyboard shortcuts used for hard reboot, after which it will enter DFU mode.
- After completing these steps, the application will offer to restore or update. Click on the “Restore” button.
- Stick to the prompts on your smartphone.
If an error occurs when you try to restore or update your smartphone, the problem is most likely related to a hardware failure. In this case, you will not be able to eliminate it yourself. Contact our service center, where experienced engineers will quickly determine the cause of the breakdown and eliminate it. You can leave a request right now using the form on the website.
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iPhone stuck on an apple: what to do? Freezing reasons and methods of their elimination
Sometimes, iPhone users face various problems related to the functioning of the devices. Devices may stop showing signs of life after crashing or installing updates. “IPhone” stuck on an apple: what to do if its further use is impossible? In the article, we will consider in detail the causes of this phenomenon and possible ways to fix the problem.
If the reboot procedure does not help, you should update the operating system in Recovery Mode. The method allows you to reinstall iOS without any changes to the data stored on the device. However, this method is only effective if the device is frozen due to a system update. If the problems are related to the jailbreak or the “stuffing” of the gadget, then this method will not help. To carry out the update procedure, the user will need a PC with the latest version of iTunes and a USB cable. Then you need to open the program on the computer and activate the recovery mode.
If “iPhone 6” freezes on an apple, what to do and how to reboot the device? The user will need to press the power button and volume control at the same time. After about 10 seconds, the logo will appear on the screen of the mobile device. ITunes on PC will display a notification that a gadget has been detected in recovery mode.
If “iPhone 7” is frozen on an apple, what should the owners of the device do and how to return it to working condition? On all early iPhones, you can press and hold the Home button and the Power key. After the smartphone turns off, you need to hold down “Home” and at the same time connect the mobile device using a USB cable to the PC. After a few seconds, the iTunes logo appears on the smartphone screen. This method will help users who are looking for an answer to the question of what to do. “IPhone” stuck on an apple. solving this problem by applying the specified method will reset the settings to the factory settings. Beforehand, you should create backup copies of the necessary data.
Recovery through the program
If the “iPhone” is frozen on the apple, what to do if nothing helps and the device does not turn on. In this case, you can put your smartphone in DFU mode using iTunes. Connect your mobile device to your computer and press the Power and Home buttons at the same time. The user will see the phone screen go blank. So, the device will be displayed in the program. Next, you need to press the Shift key and the “Restore” button in iTunes.
If “iPhone 4” is frozen on an apple, what should the owner of the device do? In most cases, it is quite difficult to eliminate such faults on your own. Experts recommend contacting a service center or a private workshop, since any technique requires a professional approach.
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iPhone stuck on an apple and won’t turn on. what to do
In this case, we will reboot the iPhone. After that, the system will be reset to factory settings, but you should turn on the smartphone while doing so.
To do it when the phone is turned off, you need to press the keys on the device case:
- Press and immediately release the volume up button
- Press and immediately release the volume down button
- Hold down the power button until an apple appears
iPhone 7. hold down the volume down and power buttons
iPhone 6s and earlier. hold down the power and home buttons
If all else fails, you will need a computer with iTunes installed. Charge your phone before doing this.
Connect your smartphone to your computer and launch iTunes.
Turn on your smartphone in the way described above, depending on its model. ITunes will prompt you to restore your device. Click on the corresponding button and wait for the process to finish. It usually takes about 20 minutes.
After that, with a 99% chance, the iPhone will no longer freeze when an apple appears. If this continues, then it is best to contact the service center.
iPhone freezes: reasons and solutions
iPhone is frozen and the screen is not responding to any taps. This situation may occur due to a system glitch or after mechanical damage to the device.
In most cases, you can try to solve the problem yourself by rebooting the device. Let’s figure out how to do it right.
In the previous article, we examined the possible reasons why the iPhone does not turn on and their solution. Now we will look at the reasons and solutions for iPhone freezes.
iPhone is frozen. what to do
With a simple freeze of the smartphone during operation, for example, when just browsing the pages on the Internet, press the shutdown key of the smartphone so that the screen goes out. Wait half a minute and unlock your phone.
If in this case the smartphone is sagging. Hold down the shutdown key, turn off the device and turn it on again. This problem will not appear anymore in the near future. These freezes are common on iPhone 7, 8, and 6.
If the smartphone is turned off, the screen displays information that the charging has completely sat down, while the iPhone cannot be turned on. Connect it to the charger for at least half an hour. Then turn it on. When fully discharged, the phone sometimes cannot be turned on until it has been charged for at least 15 minutes or more.
It is these simple methods that often help to solve the problem as quickly and simply as possible for the user. It’s pretty simple, have a nice day.
We update the iTunes program on a computer or laptop to the latest current version and connect the desired device via a cable.
How to unlock iPhone if it freezes while updating
We are all accustomed to the fact that all Apple mobile devices running the iOS operating system always work stably and without serious failures. But even they are prone to various software glitches. And if you do not miss the opportunity to install each new update on your device, then you probably know that such situations arise.
These kinds of failures most often occur when updating a device to a new version of iOS firmware or when rolling back to an older one. Of course, the user cannot influence the installation process in any way, in addition to maintaining the battery charge.
Now let’s take a look at what you can do in case of a failure after terminating the installation process.
Recover iPhone via iTunes
As you may have guessed, if the reboot did not help, then you should install the firmware again. The standard method is no longer available, so you will have to act through iTunes on a computer or laptop.
Fix iPhone 7 or 7 Plus Stuck on Apple Logo or Boot Loop Issue Quickly
If after installing a new or old version of iOS your device stuck at the logo and nothing else happens, you can force restart it.
Here you should simultaneously hold down the Home button and the screen lock button for old iPhones, where this button still remains. And if you have a smartphone from Apple already without this button, then do the following: alternately press the volume up, then down and hold down the lock button. After these manipulations, the device will reboot or the iTunes icon will appear, which will mean an unsuccessful installation.
Here there are several options for the development of events in the future: we press the Update button and wait for the smartphone to update the firmware. This process can take a long time, so it’s best to be patient. The update will take place without losing data on the device. When you click Restore, you will also install the new firmware, but all the data that was in memory will be erased.
What to do if iPhone 6/7/8 / X is stuck on the apple logo after iOS 11 update
What to do if iPhone won’t turn on and apple on screen is lit after iOS 11 update or iOS 11 update, even when downgraded from iOS 11 to iOS 10.3? A similar mistake can happen to any of us, despite the fact that the iOS platform is considered one of the most stable and reliable mobile systems. For many users, this behavior of the smartphone can cause fright, suggesting that the iPhone is broken. In fact, it is in your power to fix this bug, but not without the help of additional software. In just a few clicks, Tenorshare ReiBoot will be able to restore the correct operation of your device and remove the Apple logo from the screen.
iPhone stuck on apple after iOS 11 update: reasons
What can be the reason that your iPhone 6/7 freezes on the apple logo after the iOS 11 update. At the same time, the phone does not turn off or turn on, it cannot be restarted, and in general it refuses to respond to any of your actions. The most common reason for this error is an unsuccessful update attempt. It is possible that during the installation of the new iOS 11 platform via iTunes or over the air, something went wrong, and your iPhone hangs on the apple and reboots.
By the way, exactly the same error, when the iPhone freezes on the apple logo, can also happen during jailbreak, during the process of restoring data from a backup file via iTunes, if certain elements of the motherboard are damaged (for example, if the iPhone fell or water got into the phone) It could also be a simple system failure, some kind of hardware error.
What to do if iPhone won’t turn on and apple is on?
We suggest you use the easiest, but at the same time very effective way to fix the error. Tenorshare ReiBoot program. This tool solves most of the iOS problems by entering / exiting recovery mode. If iPhone stuck on apple after installing iOS 11 update, follow these steps.
Download and install the Tenorshare ReiBoot software on your computer from the official website. Connect your iPhone to your computer with a USB cable.
Launch Tenorshare ReiBoot. The utility will recognize your device and prompt you to enter recovery mode.
Click on the “Enter Recovery Mode” button. Wait a while.
As soon as the button “Exit recovery mode” becomes active, click on it. It will take some time for the device to reboot. When the iPhone restarts, it will be ready to use normally.
Please note that the data on your device will remain intact. nothing will be deleted. Tenorshare ReiBoot can be used on both Mac and Windows. You can download the program absolutely free. Tenorshare ReiBoot can fix other iOS errors on iPhone / iPad: for example, if iPhone stuck in recovery mode or iPhone stuck after iOS 11 update.
IOS / app or jailbreak issues
Apple has highlighted the need for users to responsibly update their iPhone many times.
- Have enough memory on the device to update;
- Create a backup before updating;
- Charge your iPhone at least 50% or put it on charge;
- Provide a stable Wi-Fi connection;
- When starting the update, you cannot restart or interrupt the download.
Many users ignore these facts, install low-quality beta, carry out the jailbreak process, and then suffer from the fact that the iPhone freezes on the “apple” and does not want to work. I do not recommend doing this.
What to do if iPhone stuck on apple and won’t turn on
Is your iPhone stuck on an apple and you don’t know what to do? We have prepared instructions to help you get out of this unpleasant situation.
A white / black screen and an apple with a constant reboot is probably one of the most frightening pictures for an iPhone owner. Although, if you understand and know how to act in this situation, then you will understand that everything is not as bad as it seems.
Follow our instructions and you will undoubtedly be able to fix the problem with the frozen apple on the screen of your device.
Hypothermia or overheating
With hypothermia or overheating of the iPhone, sometimes, but still there are cases that the device freezes on an apple and refuses to boot.
In this case, you need to give the iPhone time to “recover”. The main thing for the device is to provide it with a place at room temperature, away from open sunlight or freezing temperatures.
But we do not recommend trying to warm or cool the iPhone using aids.
How to enter DFU mode
Using this method will delete all information from the iPhone. If you’ve already created backups, you can download them later from iCloud.
DFU or device firmware update allows you to connect to iTunes and bypass automatic updates. This allows you to change the iPhone firmware to any version.
We wrote about this method for iPhone X / XS / 11 earlier. Using this mode, you can restore the firmware of the device.
How to enter DFU mode on iPhone with TouchID (physical button):
- Connect your iPhone to PC with iTunes.
- Press and hold the Home and Power buttons at the same time. You need to hold it for ten seconds.
- Then stop holding Power, keep the Home button pressed for another 10 seconds.
- If your screen is blank, your iPhone is in DFU mode.
- Now, when you launch iTunes, you should receive the following message: “iPhone has detected iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes “.
- You can restore your phone to factory settings or upload a backup.
To exit this state: you need to hold down Home and the power button.
How to enter DFU mode on iPhone with TouchID (touch button. From iPhone 7/7 Plus):
- Connect your iPhone to PC with iTunes.
- Press and hold the Volume Down and Power buttons at the same time. You need to hold for ten seconds.
- Then stop holding Power.
- Keep the Volume Down button pressed for another 10 seconds.
- If your screen is completely blank, your iPhone is in DFU mode.
To get out of this state: you need to hold down Power and Volume Down.
- Connect your iPhone to PC with iTunes.
- Hold down the Volume UP button for a few seconds. Letting go.
- Then press the volume down button. Letting go.
- Then click on Power until the screen goes out.
- When the screen goes out completely, press the volume down button again.
- We hold until the screen turns off completely and this will mean that your phone is in DFU mode.
The Apple logo should not be in DFU mode! If it appears, then you did something wrong. Repeat your steps one more time.
You can get out of this state if: press Volume Down and Power.
What to do if iPhone is frozen on apple
If your iPhone is frozen on an apple, you need to force restart it by pressing the shutdown and volume down button (Home on iPhone with Face ID) or enter recovery mode to reset iPhone settings.
- Hold down the Home and Power button for 10 seconds
- Press Power again until the Apple logo lights up.
For iPhone with TouchID (iPhone 7 to iPhone 8)
- Press on Power and volume button.
- Everything goes out, the Apple logo appears again.
For iPhone with FaceID (and iPhone SE (2020)):
iPhone 7 Stuck on Apple logo
- Press the Volume up and volume down button.
- After that, hold down Power for 10 seconds.
IPhone hardware problems
Let’s start with the unpleasant. If your iPhone was prone to drops, shocks, contact with water or poor-quality repairs, after which, in fact, a problem appeared in the form of a permanent apple on the screen. you need to contact a service center.
The cause of the breakdown may be a faulty / outgoing cable, damage to the iPhone processor or its other components. Apple iLab Service Center Wizard will help you fix such problems.
iPhone won’t turn on due to hardware failure
Symptoms and symptoms can be difficult to distinguish between iPhone failure caused by software bugs while updating iOS from the effects of hardware problems with your phone. The fact is that during the update process, almost all key components of the iPhone are checked. If something does not work well, then when the firmware is updated, the phone may either not turn on at all, or freeze on an eternal reboot.
If the iPhone is frozen on an apple and turns on only when connected to a charger and immediately turns off after disconnecting, the cause of this is most often a malfunction of the battery. It is also not uncommon in such cases that there are problems with the operation of the power circuit: damage to the battery connector on the board, incorrect operation of the charge microcircuit or breaks in the power supply of the board components.
complex cases include problems with the power or overall performance of the NAND memory chip, due to which the iPhone cannot boot and reboots cyclically. And, probably, the most serious thing that can be. “blade” of the central processor of the device. Unfortunately, the percentage of successful repairs with a guarantee of stable operation in such cases is extremely low.
iPhone won’t turn on due to software glitch
If you tried to update your iPhone, and it freezes on the apple and does not turn on, most likely this is a consequence of a system error. In this case, iOS cannot boot, and the iPhone reboots cyclically to the Apple logo. Most often this happens due to an incorrect completion of the update installation. If the phone had little free space, or there was not enough battery power when installing an update, the likelihood of this outcome will be much higher.
iPhone is frozen on an apple. Why is this happening?
If your iPhone hangs on an apple and does not turn on after an iOS update, the reasons for this could be a software error or system failure, or a hardware malfunction of the phone. In order to talk about possible options for action in a particular case, we will consider them in more detail.
What to do if iPhone stuck on apple and won’t turn on
With each new version of the software for the iPhone, both the security of the operating system and the stability of its work increase. The process of updating the iPhone operating system is simple. you can install the latest version directly on the phone itself through the built-in update system via Wi-Fi. Despite this, many owners of Apple smartphones are faced with a problem when the device does not boot after an iOS update (iPhone stuck on an apple). Why this is happening, how you can solve the problem and how to avoid it. in this article we will take a closer look at this issue.
iPhone is frozen on an apple. What to do?
The most correct solution, if your iPhone is frozen on an apple and does not turn on, is to contact the service center in a timely manner. This can be especially relevant and critical in cases where the information in the device’s memory is extremely important. If the problem is of a programmatic nature, the specialists of our service center will be able to solve it quickly and efficiently. If, nevertheless, the problem is more serious, after carrying out technical diagnostics, we will be able to accurately determine its causes and offer a solution.
Are you facing a problem and your iPhone is frozen on an apple? Have questions? Welcome to the Комментарии и мнения владельцев below. Tell us (preferably as detailed as possible) about the malfunction of your phone, indicate the exact model and firmware version of the device and get a preliminary consultation from the service center staff absolutely free!
Put iPhone into Recovery Mode with Tenoshare Tenorshare ReiBoot
With Tenorshare ReiBoot, it’s easy and free to solve this problem in 3 steps.
First, download and host Tenorshare ReiBoot on your computer or Mac. Connect iPhone / iPad / iPod touch to your computer using USB cables. Then press the button “Enter the Recovery Mode”.
If the device entered the recovery mode, then the “Exit Recovery Mode” button appeared. Click this button to exit recovery mode and restart your device.
After exiting recovery mode, your device reboots successfully.
What to do, iPhone stuck on apple after iOS 12/11/10 update
Despite the seeming glitchiness of the iPhone, iPad and iPod touch, even Apple mobile devices can freeze after an update. iPhone stuck on an apple and won’t turn on, this problem is one of the most common and annoying problems encountered in Apple iPhones. However, the iPhone often freezes after booting or updating, causing the device to become unresponsive and display the Apple logo on its screen. In this article, we offer you 4 ways to fix this problem for free if iPhone freezes after iOS 12/11 // 10 update.
Recovery in iTunes (data loss)
- Connect the iPhone to the computer using a cable and launch iTunes, then hold down the Home and Power buttons on the device and hold them for 12 seconds.
- Release the Power button, but hold the Home button until the information appears on the computer screen that the device has been detected. After that click “restore”.
Note: Put iPhone in DFU mode may lose all of your data, so you need to back up your data before using this method.
Fix operating system with Tenorshare ReiBoot (no data loss)
If the above methods did not help solve the problem, it would be something wrong with the hardware, no need to worry, then you can try the methods below, and these final solutions will not only solve the freeze on the white logo, but also solve the freeze problems in recovery mode, on a cyclic restart, connection to iTunes on the screen, and other freezes on iPhone / iPad / iPod without data loss.
Click the “Solve All Freezes” button and then you get to the recovery page, click “Fix it now”.
Now you will be “Download Firmware Package” interface, click “Download” button to download the firmware package online.
After the firmware package has been successfully downloaded, click the “Start Repair” button to start the system restore.
Apple on iPhone: what to do if your smartphone freezes or reboots on the boot screen
Sometimes iPhone owners are faced with an unpleasant phenomenon. the Apple logo appears on the screen and the device stops showing signs of life. Typically, this happens after installing updates or crashing applications. iPhone freezes or restarts “on apple”, making it impossible to continue using it. What to do in this case, we will tell you below.
What to do if the logo screen does not disappear and the iPhone is still not working
If restarting your device, updating the firmware, and even performing a factory reset didn’t work, the issue might be hardware related. In this case, it is best to contact a service that specializes in repairing Apple products.
Force restart iPhone
Sometimes a forced restart of the device helps to get rid of an apple on a dark screen. iPhone 7 and newer models can be rebooted by simultaneously pressing and holding the power button and volume control for 10 seconds.
To reboot older models, press and hold the Power and Home buttons for 10 seconds.
We talked about the reboot in more detail in this article.
Factory reset (flashing) iPhone in DFU mode
You can get rid of the logo screen by performing a factory reset in DFU mode. In this case, all data on the device will be lost, so make sure you have all the necessary backups before proceeding.
We talked in detail about how to enter the iPhone into DFU mode in this article.
If the problem is jailbreak and you can’t uninstall the tweak or app, a factory reset in DFU mode is most likely the only option.
Refresh iPhone in Recovery Mode
If a hard restart doesn’t work, try updating your iOS in Recovery Mode. This method allows you to reinstall the operating system without changing the data stored on the device. However, it is only effective if the logo screen appeared as a result of a glitch during the iOS update process. If the problem is related to the hardware “stuffing” of the device or jailbreak, this method will not help.
To update iOS in recovery mode, you need a desktop computer with the latest iTunes and a USB cable.
On iPhone 7, you can activate recovery mode by simultaneously pressing and holding the power button and the volume down control until the smartphone turns off. Then, on your smartphone, hold down the volume down button and while continuing to hold it, connect the iPhone using a USB cable to a computer with iTunes installed. After about 10 seconds, the iPhone displays the iTunes logo with the cable, and iTunes on the computer displays a notification that the iPhone is in recovery mode.
On older iPhones, you can activate Recovery Mode by simultaneously pressing and holding the Power button and Home button until the smartphone turns off. Then, on your smartphone, hold down the Home button and while continuing to hold it, connect the iPhone using a USB cable to a computer with iTunes installed. After about 10 seconds, the iPhone displays the iTunes logo with the cable, and iTunes on the computer displays a notification that the iPhone has been detected in recovery mode.
The above steps will allow you to update your device’s firmware. If the logo screen does not disappear, try all over again, but select “Restore”. Please note that in this case, all iPhone settings will be reset to factory settings (all data will be deleted). You can restore them from backups.
Why iPhone freezes and restarts on apple
If the iPhone screen suddenly goes blank, a logo appears on it, and then nothing happens, then something went wrong with the software. Reasons for the appearance of the logo screen: