Apple iPhone 7 freezes on apple, what to do?
NAND flash memory, due to its high speed, compact size and large storage capacities, has practically replaced all other types of memory. It made it possible to reduce the cost and miniaturize computing systems, and is currently used in almost all categories of household appliances.
This type of memory is used in the Apple iPhone 7, which came to us for repair due to the fact that it refused to boot and hung on the apple. During the diagnostics, it turned out that the iPhone does not boot precisely because of a malfunctioning memory chip. During operation, this problem mainly manifests itself after:
- falling or other mechanical damage;
- liquid ingress;
- factory marriage;
- attempts to jailbreak or update iOS.
One of the easiest ways to deal with problems is to restore the firmware via iTunes. But if the phone has problems with the NAND memory chip, then Error 21, 9, 2009, 4005, 14, 40, 4013 errors will be issued, which can signal that there is a problem with the flash memory. But it must be borne in mind that the same error figure may have several reasons. Also, the following symptoms indicate memory problems:
- the phone stops turning on or starts to reboot randomly;
- constant reboot every 3-5 minutes;
- after switching on freezes on an apple.
Sometimes, it is enough to “roll” the flash memory (restore the contacts on the memory chip) and mount it back, and everything returns to normal, but this is only possible if only the contact group is damaged, and the microcircuit itself remains operational, because the malfunction is simply caused loss of contact. In this case, the NAND chip failed, which means it needed to be replaced.
It would seem that the task is of the same type, because a reball should be done both when restoring an old one and when installing a new chip. But the difference is that all the service information must be written into the new chip before flashing it. Otherwise, device activation will not be possible. This is done using a special programmer that prescribes all the information we need.
After that, you can proceed with the installation of the memory chip and subsequent reassembly. At the end, the phone is flashed, and thorough testing takes place, which showed that the Apple iPhone repair was successful, the phone stopped freezing and began to boot normally.
If you find similar symptoms on your iPhone, you should not go to the first place for repair, all operations require special equipment and skills. Only contact a professional service center with the repair of your equipment.
If the iPhone does not boot, the apple is on, first of all try to restore the device to working condition by performing a hard reset. Hard Reset.
Press Home and Power (on iPhone 7 and 7 Plus, the volume down key is used instead of Home). Hold them until the device turns on. If a hard reboot does not lead to anything, move on to another method. System Restore.
The reasons why the iPhone boots beyond “apple
If an apple is burning on the iPhone, and the system does not boot further, then most often the reason for this behavior of the smartphone is:
If the call does not go through, or you cannot find the files responsible for the error, then you will have to restore the iPhone to fix the problem.
Deep discharge of the battery
The battery controller blocked as a result of an extreme discharge will not allow charging it by standard methods.
Therefore, to eliminate the problem, you will need to open the device, dismantle the battery, and check it. If the battery is in good condition, charge it with a universal charger. How to do this, let’s try to figure it out on the example of the third generation iPhone, since it is with them that the most work will be done.
- Removing the SIM card tray
- Using a screwdriver, unscrew the two screws, to the right and left of the cable connector.
The battery is out of order and needs to be replaced
If you do not contact the service center, the chances of purchasing an original battery for replacement are zero. When buying a battery, be sure to check it for leaks, swelling and corrosion. If possible, check the voltage with a tester.
iPhone does not turn on, lights up “apple” and goes out
A white “apple” glows on the screen either continuously until the battery is discharged, or the device is cyclically rebooted every few minutes. This can happen for the following reasons:
A swollen battery will deform the device board. This malfunction is more typical for the third generation iPhone, where the battery is installed between the “trough”. the bottom of the case and the motherboard. Deformation of the board leads to breakdown of contacts and, as a result, the device “hangs” on the splash screen. After replacing the battery with a new one, normal operation of the device may or may not be restored. If we get lucky.
The cable connector does not work
The cause of this malfunction may be either dirt in the connector or damage to the contacts in it. To fix the problem, you need to do the following:
- Using a syringe, moisten the connector liberally with alcohol and leave for a few minutes.
- Re-wet the connector and use a medium-hard brush or toothbrush to remove any dirt.
Why iPhone won’t turn on: make a diagnosis
Outwardly similar symptoms can be the result of completely different malfunctions. The correct diagnosis is 90% success, so below we will analyze in detail the possible options for breakdowns.
How to fix problems
All faults are traditionally divided into hardware and software problems. To fix software errors, we need a USB cable and a computer.
For the treatment of iron, the list will be much wider:
The device hangs on the “apple” after a factory reset
To get your iPhone back to normal, you need to do the following:
- Turn off the device by long simultaneous pressing of the “Power” and “Home” buttons
- Put iPhone into DFU mode: Press and hold the Home and Power buttons; keep the buttons pressed for 10 seconds; release the Power button while continuing to hold the Home button; hold the Home key until iTunes detects the new device in recovery mode (approximately 10-15 seconds).
Reboot the device
First of all, you need to determine the reason for the device freezing. This problem is often encountered by users who use the jailbreak system. The error can occur when the machine crashes or restarts. If “iPhone 5” hangs on an apple, what to do and how to return it to working condition? Regardless of the model of the mobile device, the operation can be restored by rebooting. To do this, just press and hold the volume and power buttons at the same time for 10 seconds. Often, after performing this manipulation, the device works well and boots.
“iPhone” stuck on an apple: what to do? This question worries many owners of Apple mobile devices. The causes of the phenomenon can be system failures or software errors. A hardware malfunction of the smartphone is also possible. Next, we will consider the algorithm of actions in each of the listed cases.
iPhone 7 Stuck on Apple logo
If the owner of the gadget tried to install updates, and the mobile device is frozen, we can conclude that there is a system error. The operating system cannot reboot, so the smartphone reboots cyclically and displays the Apple logo. Sometimes this error occurs as a result of the phone running out of free space or running out of battery power when installing iOS updates.
If the “iPhone” hangs on an apple, what if the above methods did not show a positive result? The user can check the installed tweaks for compatibility with a mobile device. He will need to put the device into safe mode. To do this, you need to turn off the gadget and wait a few seconds. Then you should click on the power button and go to the Cydia application, where you should remove the incompatible tweak.
If the user does not want to spend personal time restoring the work of the mobile device, you can use the qualified help of the wizards. Experts will approach the question of what to do professionally. “iPhone” stuck on an apple. they solved this problem many times.
How to identify hardware failures?
In the process of updating the operating system, all components of the mobile device are checked. If some programs do not work correctly, after carrying out this procedure, the phone may not turn on at all.
“iPhone” stuck on an apple: what to do? Before deciding on an algorithm of actions, it is necessary to understand the cause of the problem. Hardware problems include:
- faulty charging controller (often appears when a mobile device is dropped);
- breakage of the Power button;
- malfunctions in the power supply of the device (with power surges in the network);
- incorrect battery operation;
- software error;
- problems with the motherboard;
- failure in the phone memory;
- failure of storage chips.
The most difficult cases include power problems and a malfunction of the central processor of the device. In the situations presented, the percentage of successful repair and stable operation of the smartphone is small.
Recovery through the program
If the “iPhone” hangs on the apple, what to do if nothing helps and the device does not turn on. In this case, you can put your smartphone in DFU mode using iTunes. Connect your mobile device to your computer and press the Power and Home buttons simultaneously. The user will see the phone screen go blank. So, the device will be displayed in the program. Next, you need to press the Shift key and the “Restore” button in iTunes.
If “iPhone 4” hangs on an apple, what should the owner of the device do? In most cases, it is quite difficult to eliminate such faults on your own. Experts recommend contacting a service center or a private workshop, since any technique requires a professional approach.
If the reboot procedure does not help, you should update the operating system in Recovery Mode. The method allows you to reinstall iOS without any changes to the data stored on the device. However, this method is only effective if the device is frozen due to a system update. If the problems are related to the jailbreak or the “stuffing” of the gadget, then this method will not help. To carry out the update procedure, the user will need a PC with the latest version of iTunes and a USB cable. Then you need to open the program on the computer and activate the recovery mode.
If “iPhone 6” freezes on an apple, what to do and how to reboot the device? The user will need to press the power button and volume control at the same time. After about 10 seconds, a logo will appear on the screen of the mobile device. ITunes on PC will display a notification that a gadget has been detected in recovery mode.
If “iPhone 7” hangs on an apple, what should the owners of the device do and how to return it to working condition? On all early iPhones, you can press and hold the Home button and the Power key. After the smartphone turns off, you need to hold down “Home” and at the same time connect the mobile device using a USB cable to the PC. After a few seconds, the iTunes logo appears on the smartphone screen. This method will help users who are looking for an answer to the question of what to do. “iPhone” stuck on an apple. solving this problem by applying the specified method will reset the settings to the factory defaults. Beforehand, you should create backup copies of the necessary data.
This is one of the most effective methods for getting out of a frozen state in most cases. We advise you to start resuscitation with him.
Here the algorithm depends on the device model.
- If you have an earlier version of a popular smartphone, up to and including iPhone 6, then to start a forced reboot, you must simultaneously press the power button and Home (home). Hold the buttons for a few seconds until the gadget goes into reboot mode.
- If a newer iPhone model hangs on an apple and does not turn on, then the procedure is the same, but different keys will be functional. Here you need to hold down the power button and the volume rocker to decrease the sound.
If everything is done correctly and the device responded correctly to the start of the forced reboot, then the screen will first completely go out, and then it will show the logo again and the process will start over.
How to deal with the situation
So, the owner is in a panic: the iPhone is frozen, does not turn on, what to do is the first question to which he wants to know the answer. Therefore, for a start, we offer effective ways to bring a smartphone into working condition.
Recovery Mode. recovery mode
If the first method did not work and the gadget did not recover, it is worth trying the recovery mode. Usually it is used when it is necessary to reinstall the current OS while preserving the user’s content located on the device. Feel free to use this opportunity to reanimate a frozen device. Even if there is data that is not synchronized with the cloud storage on it, it will be completely safe.
There is one nuance here. The desired result will be only if the failure occurred due to the update of the current version of the operating system. For users of the system, jailbreak, as well as in the case of a technical malfunction, Recovery Mode will not help.
First, run iTunese on your computer, make sure you have the latest software, and enable recovery mode on your device. The smartphone model should also be considered here.
- If the iPhone 7 freezes and does not turn on (the same applies to later versions of the gadget), then you must, as in the previous scenario: press and hold the power button and the volume control in the direction of decreasing the sound. As soon as the device turns off, hold down the volume button again and, while holding it, connect the device via a USB cable to the computer. Make sure the iTunes logo lights up on the screen and the cable appears. This signals that the connection was successful.
- If the problem occurred in an early model or the iPhone 6 freezes and does not turn on, then the procedure will be slightly different. We press and hold the “Home” and “Power” buttons, wait for the shutdown. Press “Home” again, hold and connect the USB cable already connected to the PC. We are waiting for the logo to appear on the screen and a notification about the detection of the device in the working window of the program.
After pairing with the device, the program will ask what task should be performed in the current situation. In addition, the software will give recommendations on the choice. We press the “Update” command and wait for the completion of the process. As a result, the smartphone should return to working condition.
If the “Update” option did not give the desired results, you can repeat the algorithm, but choose to restore the system. But keep in mind that in this case, user data will be deleted, and the gadget will be reset to factory settings.
IPhone problems: the device hangs on the apple and does not turn on
Apple technology is of high quality, everyone knows that. Nevertheless, she gets into trouble. Most often, people who are not ready to put up with the manufacturer’s restrictions and use jailbreak, but sometimes even ordinary users. A more widespread problem is of the following nature: the iPhone hangs on the apple and does not turn on. Today we’ll talk about what to do and why such a phenomenon occurs.
This is an option for the most extreme case. It implies the complete removal of all user data. If your device has valuable content that hasn’t been backed up, it’s best not to make hasty decisions.
The process runs in low-level recovery mode when the operating system does not boot. The transition to the DFU mode is performed on the device connected to the PC, according to the algorithms described above. The only difference is that you need to hold down the Home button or the volume key until iTunes informs you that the device is in recovery mode. In this state, the iPhone screen is completely black, nothing is displayed on it.
If the user knows for sure that a jailbreak, an installed tweak or other application is the cause of the hang, then this is the only way that can solve the problem.
There are situations when none of the above options helps. This means that the problem is of a hardware nature. It is necessary to contact a service center specializing in the repair of Apple appliances.
Possible reasons for freezing
Only a service center will be able to accurately diagnose the cause of iPhone failure. But we bring to your attention a list of the most common problems for which things do not move beyond a black screen with a corporate logo.
Malfunctions are of both hardware and software nature:
- Failed to update the operating system. At the moment of updating the firmware version, the script is executed incorrectly and the smartphone stops running iOS.
- This is often encountered by jailbreak users. After installing the next tweak, a device reboot is required, which ends up freezing on the logo.
- If the iPhone has been disassembled, the power button may be damaged.
- Malfunctions when charging the device (possible power surges), breakdown of the controller responsible for the process, problems with the battery. The latter is typical for smartphones, which are often subject to falls.
- Screen freeze due to situational software error.
- Problems with the motherboard. Usually, in this case, a complete freeze is preceded by short episodes, when the repeated shutdown of the device saves.
- Memory failure. The storage chip needs to be checked.
These are all common reasons iPhone freezes on an apple and won’t turn on. The article contains the most effective methods of correcting the situation, unless it is of a hardware nature. We are waiting for everyone who has any questions in the Комментарии и мнения владельцев. Share the article and stay with us.
iPhone hangs on the logo: causes and solutions
And so, if you are faced with a problem when your iPhone does not boot, hangs on an apple or asks to connect it to iTunes. firstly, do not panic. The problem is solvable in 90% of cases and is quite simple. You may even be able to restore the phone to work on your own.
First of all, pay attention to what preceded the iPhone freezing on the apple and no longer turning on. Perhaps the phone was being updated, perhaps it was dropped on the floor or liquid got on it. All of these can affect the performance of your iPhone and lead to the problems described above.
The main reasons for iPhone freezing on an apple:
- “Crooked” installed firmware;
- Installed custom firmware. jailbreak;
- Defective iPhone battery;
- Failure of some of the elements of the motherboard: flash memory, processor, modem.
Almost all of these problems are solvable and repairable, except for the processor blade. It cannot be replaced with a new one and is very difficult to reball. In this case, it will be quite problematic to repair a smartphone. In other cases, when the problem concerns the software, restarting the device or flashing the iPhone almost always helps. If the problem concerns hardware, then you will probably have to seek help from a service center, for example, fixlab.com.ua, which specializes in complex repairs of motherboards for smartphones, tablets and laptops.
If you choose “Update iPhone”, then all personal information will be SAVED on it. But updating the iPhone that hangs on the apple is not always possible. Sometimes you have to perform “Restore iPhone” which leads to the complete destruction of all information on the iPhone. You can only recover deleted information if you have backed up iPhone before.
If an error appears during the recovery or update process, we recommend contacting one of our service centers. Where comprehensive and always free diagnostics of your iPhone will be carried out. As soon as possible, we will establish the true problem and determine the best ways to solve it by agreeing on the timing and cost of repairs with you.
Self-service iPhone recovery via iTunes
“Hard” rebooting different iPhone models
First, try to force restart your smartphone. As a result, all non-critical errors will be fixed, the cache memory of the device will be cleared and your smartphone should boot normally. You can see how this is done on different iPhone models in the picture above or you can read in our article on this topic.
If the reboot does not help and the smartphone still hangs on the apple, you need to go to more radical methods. flashing the iPhone. Follow the instructions below exactly and you will probably be able to independently get the iPhone out of the state when it hangs on an apple or constantly reboots.
- To get started, download and install the latest version of iTunes on your computer.
- After that, use the cable to connect the iPhone that “hangs” on the apple. It should be automatically detected by the system and iTunes.
- Then follow the instructions and prompts of the iTunes program to “Update” or “Restore” iPhone. iTunes will independently select and download the latest firmware version for your iPhone model and install it.
DFU mode on iPhone and iPad
If the computer does not see the connected iPhone, you need to put it into a special Device Firmware Update mode or DFU mode. This is a special mode for updating and restoring firmware on Apple devices when standard methods do not help. It’s easy enough to enable Forced Recovery, but the process is slightly different on different iPhone models. How to enable DFU-mode on your device can be found on the official Apple technical support website.
If you did everything correctly, iTunes will automatically recognize the iPhone in recovery mode and a special notification will appear on the screen.
iTunes detects iPhone in DFU mode
Then follow the instructions on your computer screen. The process is very similar to the regular firmware described above.
IPhone Motherboard Repair
If none of the above methods helped you, then the problem is clearly deeper than a software failure and you need to contact a specialist for qualified iPhone repair in Kiev.
IN service center FixLab on Demeevka a polite and competent staff is always waiting for you, who will fully advise you on the repair of your Apple smartphone. Thanks to our experience and the availability of modern equipment and a large warehouse of spare parts, we carry out 70% of repairs on the same day.
You can read reviews about our work on Google maps or on social networks. Regarding the repair of iPhones that freeze when loading and which are not helped by flashing, then often the case lies in the broken contact between the motherboard and the elements installed on it, usually flash memory or a modem. As a result of falls or other mechanical influences, the factory soldering may be broken, and there may be no contact in the right places. This leads to the fact that the system cannot boot to the end.
FixLab service center engineers are competent enough to identify and fix most of the malfunctions in your smartphones and tablets. For example, in the case of a “dump” flash memory, we will reball a flash on an iPhone in just one working day. And in a day, a fully working and serviceable smartphone will be in your hands!
iPhone stuck on apple after iOS 11 update: reasons
What can be the reason that your iPhone 6/7 freezes on the apple logo after the iOS 11 update. At the same time, the phone does not turn off or turn on, it cannot be restarted, and in general it refuses to respond to any of your actions. The most common reason for this error is an unsuccessful update attempt. It is possible that during the installation of the new iOS 11 platform via iTunes or over the air, something went wrong, and your iPhone hangs on the apple and reboots.
By the way, exactly the same error, when the iPhone freezes on the apple logo, can also happen during jailbreak, during the process of restoring data from a backup file via iTunes, if certain elements of the motherboard are damaged (for example, if the iPhone fell or water got into the phone) It could also be a simple system failure, some kind of hardware error.
What to do if iPhone 6/7/8 / X is stuck on the apple logo after iOS 11 update
What to do if iPhone won’t turn on and apple on screen is lit after iOS 11 update or iOS 11 update, even when downgraded from iOS 11 to iOS 10.3? A similar mistake can happen to any of us, despite the fact that the iOS platform is considered one of the most stable and reliable mobile systems. For many users, this behavior of the smartphone can cause fright, suggesting that the iPhone is broken. In fact, it is in your power to fix this bug, but not without the help of additional software. In just a few clicks, Tenorshare ReiBoot will be able to restore the correct operation of your device and remove the Apple logo from the screen.
What to do if iPhone won’t turn on and apple is on?
We suggest you use the easiest, but at the same time very effective way to fix the error. the Tenorshare ReiBoot program. This tool solves most of the iOS problems by entering / exiting recovery mode. If iPhone stuck on apple after installing iOS 11 update, follow these steps.
Download and install the Tenorshare ReiBoot software on your computer from the official website. Connect your iPhone to your computer with a USB cable.
Start the Tenorshare ReiBoot program. The utility will recognize your device and prompt you to enter recovery mode.
Click on the “Enter Recovery Mode” button. Wait a while.
As soon as the button “Exit recovery mode” becomes active, click on it. It will take some time for the device to reboot. When the iPhone restarts, it will be ready to use normally.
Please note that the data on your device will remain intact. nothing will be deleted. Tenorshare ReiBoot can be used on both Mac and Windows. You can download the program absolutely free. Tenorshare ReiBoot can fix other iOS errors on iPhone / iPad: for example, if iPhone stuck in recovery mode or iPhone stuck after iOS 11 update.
What to do if iPhone freezes during the boot process
Have you picked up your iPhone, but all you see is the loading screen? If you see an Apple logo or a spinning boot indicator on a frozen black iPhone screen, it may be nearly impossible to use the device, let alone fix it. No matter how annoying this situation is, it occurs quite often. This news is good news, as it means that there are still ways to fix this error. This article provides some of the most effective solutions for iPhone freezing while loading. But before we start, let’s look at the causes of this problem.
Why is my iPhone stuck during the boot process ?
Understanding the cause of the problem means that it can be avoided in the future. Here are the most common causes of iPhone freezing on the loading indicator:
Your device may malfunction as a result of the unstable version of iOS you are using. If the iPhone freezes when booting immediately after updating the iOS system, then the reason most likely lies in it.
There might be a technical problem. If your device has been exposed to water or any component of the equipment has been damaged, its performance can be seriously impaired, which leads to various problems, for example, the device freezes during the boot process.
Probably the most common cause is a virus attack. Malware and viruses can affect the settings of your device and provoke this and many other problems.
Problems in boot settings
Errors in iPhone boot settings can also prevent iPhone from working properly and cause this problem.
Using recovery mode
If rebooting doesn’t help, you can try restoring your iPhone in recovery mode. Attention! All device data and settings will be erased. To put iPhone into recovery mode, follow the instructions below.
Launch iTunes on your PC, and then connect one end of the USB cable to your computer.
Press and hold the Volume Up / Down button (Home button for iPhone 6 and later) for a few seconds. Without releasing the button, connect the other end of the cable to your device.
Release the button, then the iTunes icon will appear on the iPhone screen.
iTunes will automatically detect your device in recovery mode. Click “OK” to start the process. Check if the problem is resolved.
Rebooting the device is the simplest and, at the same time, quite effective way to fix any error. Therefore, it is better to start with her. Below are the restart methods for different iPhone models.
For iPhone X / XR / XS / 8/8 Plus: Press and release first the volume up button, then the volume down button, and then press and hold the side button until the Apple logo appears.
For iPhone 7/7 Plus: Simultaneously press and hold the Volume Down and Power buttons until the device restarts.
For iPhone 6 / 6s and earlier, iPad: Press and hold the Home and Power buttons until you see the Apple logo.
What to do if iPhone stuck on black screen while loading
Whatever provoked this error, the main task is to eliminate it; otherwise, you would not be reading our article now. Well, you’re in luck. One of the ways, or maybe all of the following, will return your device to working condition.
IPhone hardware problems
Let’s start with the unpleasant. If your iPhone was prone to drops, shocks, contact with water or poor-quality repairs, after which, in fact, a problem appeared in the form of a permanent apple on the screen. you need to contact a service center.
The cause of the breakdown may be a faulty / outgoing cable, damage to the iPhone processor or its other components. Apple iLab Service Center Wizard will help you fix such problems.
Why iPhone freezes on apple
There are many reasons why your iPhone can turn into a brick with an eternally rebooting apple.
Some of the most common are:
- Incorrect iOS update
- Error in the system application
- Low battery
- Poorly performed jailbreak process
- Processor problems
- Poor repair
- Falls / hits
- Contact with moisture
- Installing beta versions of iOS
- Overheating / overcooling iPhone
Next, we will take a closer look at the main reasons that can lead to the fact that your iPhone is constantly restarting and how to fix this problem without harm to your iPhone.!
What to do if iPhone stuck on apple and won’t turn on
Is your iPhone stuck on an apple and you don’t know what to do? We have prepared instructions to help you get out of this unpleasant situation.
A white / black screen and an apple with a constant reboot is probably one of the most frightening pictures for an iPhone owner. Although, if you understand and know how to act in this situation, then you will understand that everything is not as bad as it seems.
Follow our instructions and you will undoubtedly be able to fix the problem with the frozen apple on the screen of your device.
Method 3 Enter DFU mode
Using this method will delete all information from the iPhone. If you’ve already created backups, you can download them later from iCloud.
DFU or device firmware update allows you to connect to iTunes and bypass automatic updates. This allows you to change the iPhone firmware to any version.
We wrote about this method for iPhone X / XS / 11 earlier. Using this mode, you can restore the firmware of the device.
How to enter DFU mode on iPhone with TouchID (physical button):
- Connect your iPhone to PC with iTunes.
- Press and hold the Home and Power buttons at the same time. You need to hold for ten seconds.
- Then stop holding Power.
- Keep the Home button pressed for another 10 seconds.
- If your screen is blank, your iPhone is in DFU mode.
- Now, when you launch iTunes, you should receive the following message: “iPhone has detected iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes “.
- You can restore your phone to factory settings or upload a backup.
To exit this state: you need to hold down Home and the power button.
How to enter DFU mode on iPhone with TouchID (touch button. From iPhone 7/7 Plus):
- Connect your iPhone to PC with iTunes.
- Press and hold the Volume Down and Power buttons at the same time. You need to hold for ten seconds.
- Then stop holding Power.
- Keep the Volume Down button pressed for another 10 seconds.
- If your screen is completely blank, your iPhone is in DFU mode.
To get out of this state: you need to hold down Power and Volume Down.
- Connect your iPhone to PC with iTunes.
- Hold down the Volume UP button for a few seconds. Letting go.
- Then press the volume down button. Letting go.
- Then click on Power until the screen goes out.
- When the screen goes out completely, press the volume down button again.
- We hold until the screen turns off completely and this will mean that your phone is in DFU mode.
The Apple logo should not be in DFU mode! If it appears, then you did something wrong. Repeat your steps one more time.
You can get out of this state if: press Volume Down and Power.
Hypothermia or overheating
With hypothermia or overheating of the iPhone, sometimes, but still there are cases that the device freezes on an apple and refuses to boot.
In this case, you need to give the iPhone time to “recover”. The main thing for the device is to provide it with a place at room temperature, away from open sunlight or freezing temperatures.
But we do not recommend trying to warm or cool the iPhone using aids.
How to Hard Reset iPhone without Button
New iPhones don’t have a Home button. Namely. on the iPhone X, iPhone XS / XS Max, iPhone XR, iPhone 11/11 Pro / 11 Pro Max. But even for them, you can perform a forced reboot if the iPhone does not turn on, and the apple is on.
The process is a little more complicated than for older models.
- Press the volume up button and release it.
- Then press the volume down button.
- Hold the power button and hold it until the screen goes out (the Apple logo disappears) and the device starts to reboot.
Recovery via DFU mode
In case your iPhone does not turn on, the apple burns and goes out when you reboot, there is a special firmware update mode, also known as DFU (Device Firmware Update) mode. When it is a forced rollback of the system, error diagnostics and emergency device update.
If the option with reboot and recovery did not help you, then DFU will become a kind of “plan B”. We still do not recommend starting with it. try Hard Reset and Recovery first, and if nothing works, proceed to recovery via DFU.
DFU mode works mostly on older iPhones. Here’s how to turn it on.
- Connect iPhone to PC using iTunes.
- Press the Power and Home buttons at the same time, as if rebooting, and hold them for ten seconds.
- Release the Power key, but hold Home until iTunes displays a message that the smartphone has entered DFU mode.
- Follow the on-screen instructions to reset iPhone settings.
Unlike the Recovery mode, the DFU works with the screen off, on which no icons are displayed. All data will be deleted from the iPhone during the firmware update; you will have to re-enter your Apple ID and adjust the iOS settings. To avoid losing important files when you reset your device, save them in advance to another medium or in the Apple cloud. We wrote more about backup in a separate article.
Hard restart when iPhone won’t turn on and apple is on
Turn it off and on again. this method helps in most cases, not only with broken iPhones, but also with PCs, routers and mobile gadgets. The process for starting Hard Reset depends on your iPhone model.
What to do if iPhone is frozen on apple
After updating or rebooting, it may happen that the iPhone freezes on the apple and does not turn on. How to solve this problem and start the smartphone again, read our article.
The long-awaited iOS 13 update has recently been released. we talked about its main features in a separate article. Sometimes an upgrade carries not only cool features, but also a bunch of bugs. Sometimes installing an update leads to the fact that the smartphone freezes at the boot screen and does not want to turn on. Also, this problem may occur after restarting the device. Sometimes iPhone freezes when connected to PC or unsuccessful Jailbreak. what is it, read here.
Less commonly, the problem occurs due to the hardware. usually after an unsuccessful or self-repair. To prevent such a sad outcome, we advise you to use only the advice of Apple Authorized Service Centers.
Fortunately, in many cases, everything is easy to fix on your own without contacting a service. We will show you a few proven ways to help revive the iPhone, which turns on and off before the apple.
How to Force Restart iPhone with Home Button
Older iPhones are still equipped with a Home button. these are all devices from the first iPhone to the iPhone X. The most popular of them are: iPhone SE, iPhone 5 / 5s, iPhone 6 / 6s / 6 Plus / 6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus.
- If you have a sixth iPhone or an older model, to restart, you need to hold down the Home button and the power key for about 10 seconds until the apple icon disappears from the screen. Also it shouldn’t blink.
- If you have an iPhone 7 or older, press and hold the Volume Down and Power buttons at the same time until the white manufacturer logo disappears.
During the reboot, the phone will restore all disturbed processes and start up normally. Remember that after this you will need to enter the password from your Apple ID account.
Using Recovery Mode if iPhone won’t turn on
In order not to lose information on the iPhone, you can try using the recovery mode, aka Recovery. This method is most effective if the problem occurs after an unsuccessful system update. The smartphone will reinstall iOS without erasing your personal data.
- Connect iPhone to Computer Using Lightning Wire.
- If you have an iPhone 7 or older, press the Power and Volume Down buttons at the same time. If the older iPhone is the Home and Power key.
- Wait for the notification that the smartphone is put into recovery mode, and follow the advice on the PC screen.
If the tips above didn’t work for you, it might be a hardware issue. Have you recently repaired your iPhone with a questionable service? Or maybe they tried to replace something inside the device themselves, but after the repair there were extra parts left?
If you bought a gadget recently, you can contact Apple support and take advantage of the warranty. If the device is more than a year old, you should find a reliable service center and show the device to specialists. Read more about iPhone repair. on the manufacturer’s official page.
Refresh iPhone in Recovery Mode
If a hard restart doesn’t work, try updating your iOS in Recovery Mode. This method allows you to reinstall the operating system without changing the data stored on the device. However, it is only effective if the logo screen appeared as a result of a glitch during the iOS update process. If the problem is related to the hardware “stuffing” of the device or jailbreak, this method will not help.
To update iOS in recovery mode, you need a desktop computer with the latest iTunes and a USB cable.
On iPhone 7, you can activate recovery mode by simultaneously pressing and holding the power button and the volume down control until the smartphone turns off. Then, on your smartphone, hold down the volume down button and while continuing to hold it, connect the iPhone using a USB cable to a computer with iTunes installed. After about 10 seconds, the iPhone displays the iTunes logo with the cable, and iTunes on the computer displays a notification that the iPhone has been detected in recovery mode.
On earlier iPhones, recovery mode can be activated by simultaneously pressing and holding the Power button and Home button until the smartphone turns off. Then, on your smartphone, hold down the Home button and while continuing to hold it, connect the iPhone using a USB cable to a computer with iTunes installed. After about 10 seconds, the iPhone displays the iTunes logo with the cable, and iTunes on the computer displays a notification that the iPhone has been detected in recovery mode.
The above steps will allow you to update your device’s firmware. If the logo screen does not disappear, try all over again, but select “Restore”. Please note that in this case, all iPhone settings will be reset to factory settings (all data will be deleted). You can restore them from backups.
Force restart iPhone
Sometimes a forced restart of the device helps to get rid of an apple on a dark screen. iPhone 7 and newer models can be rebooted by simultaneously pressing and holding the power button and volume control for 10 seconds.
To reboot older models, press and hold the Power and Home buttons for 10 seconds.
We talked about the reboot in more detail in this article.
What to do if the logo screen does not disappear and the iPhone is still not working
If rebooting your device, updating the firmware, and even performing a factory reset didn’t work, the issue might be hardware related. In this case, it is best to contact a service that specializes in repairing Apple products.
Factory reset (flashing) iPhone in DFU mode
You can get rid of the logo screen by performing a factory reset in DFU mode. In this case, all data on the device will be lost, so make sure you have all the necessary backups before proceeding.
We talked in detail about how to enter the iPhone into DFU mode in this article.
If the problem is jailbreak and you can’t uninstall the tweak or app, a factory reset in DFU mode is most likely the only option.
Apple on iPhone: what to do if your smartphone freezes or restarts on the boot screen
Sometimes iPhone owners are faced with an unpleasant phenomenon. the Apple logo appears on the screen and the device stops showing signs of life. Typically, this happens after installing updates or crashing applications. iPhone freezes or restarts “on apple”, making it impossible to continue using it. What to do in this case, we will tell you below.
Why iPhone freezes and restarts on apple
If the iPhone screen suddenly goes blank, a logo appears on it, and then nothing happens, then something went wrong with the software. Reasons for the appearance of the logo screen: