How to Fix Samsung TV Sound Problem

How to disable the voice assistant on the Samsung TV

Samsung is always trying to facilitate the use of its products. Therefore, the products of the Danny manufacturer are very functional devices. But not always functions that may be included, facilitate the work and use of the device. Sounds, vocal accompaniment when performing any actions at first do not bother. But after a while, they very much become a problem with which many cannot cope on their own. After all, switching channels, for example at night, you will definitely not be pleased that the TV makes signals.

Indeed, by default, sound signals are included in the settings and when you turn it on or when you turn off TV, you will hear special signals.

What is a voice assistant

Voice assistant (or virtual assistant) is a set of software that helps use the device remotely. The commands are cast in a voice-when they are executed, the device usually also loses some voice answer, which creates the illusion of dialogue between a person and a machine. Each voice assistant has his own “personality” and, optionally, some abilities to Voice assistants are an integral part of the Smart House, which is used in managing almost any household devices. In modern TVs, Samsung by default, voice control works through the efforts of the “native” Bixby or the Alice system developed by Yandex, although if desired you can use the more famous alexa.

turn, sound, accompaniment, samsung

This article, however, does not mean a virtual assistant as such, but the Voice Guide function (literally translated, unfortunately causing a lot of confusion), designed to help the visually impaired users in managing “Smart TV”.

This is one of the most noticeable “voice” functions of Samsung TVs, which appeared before the emergence of full.fledged vocal assistants. As a rule, in Russian localization, this option is called more modestly to deliberately separate it from the functions of virtual assistants. the corresponding setting will most likely be called “Voice Guide”. In the TVs of other manufacturers, this option will be called differently-for LG, for example, it is “Audio Guidance” (or “audio descriptions”), although they are absolutely similar in terms of functionality and principle of action.

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How to quickly turn off the voice accompaniment on the Samsung Smart TV TV in 2022

Having familiarized himself with the basic concepts of function, it is worth describing all the methods of its shutdown on Samsung TVs of different models. Typically, this topic is interested in those users to whom the voice assistant seems too annoying, incomprehensible or uninteresting in terms of control (still machine is pinched, which is why technologies are still inferior to human capabilities).

A simple way using a remote control or buttons

In fact, there is nothing complicated in turning off the function. At least there is a universal scheme that allows you to complete the task directly from the remote control.

To do this, you must adhere to the next algorithm:

  • Find the volume control button on the remote control, press and hold it until the context of the contextual menu.
  • In the list that opens, select the “Voice Instructions” section and turn it off using the tips.
  • Click “Back” and “Home”, not forgetting to save other settings if necessary (depending on the TV model used).

The described method is rightfully considered the simplest and most publicly available. Another thing is that he may not work, which is not so rare, forcing users to dig in the settings.

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Features of shutdown for different models

If something went wrong, and the classic way of turning off does not give the desired result, you will have to delve into the settings. In this case, the algorithm of actions may vary depending on which model the function is brought to.

Let’s start with the newest Samsung TVs released later in 2016. Their distinctive characteristic is not only the functionality, but also the letter of the serial number that can begin with N, M, Q, LS, R and T.

And if this is precisely your option, then to turn off the voice assistant will only have to perform the following actions:

  • Call the mood menu by pressing the Settings button on the remote control (an alternative is the section of the same name that opens on the TV screen after pressing the homemade button).
  • Follow the path of “general”. “special opportunities”.
  • Select the subsection “Settings of voice instructions”.
  • Disconnect the desired function or simply reconfigure the level of its volume if the problem is in this.

In addition, the fast search function is available on new models, for which you just need to use the icon of the magnifier. The latter can be found on the control panel in the search window with the corresponding inscription. In this case, you just need to introduce into this field the name of the function, which must be deactivated, after which an automatic redirection will be made to the desired section.

Samsung models produced throughout 2016 have their distinguishing characteristics. Among them are the letter K in a serial issue and a dark unobtrusive integration, not burdened with complex design.

And for these devices the following shutdown instructions will be relevant:

  • Open in the same way described above the settings menu in Smart TV.
  • Select the path “System”. “Special Opportunities”.
  • Complete the “Voice Exchange” function or conduct its debugging in accordance with your own needs.

The function of voice control can also be found on older models issued in the period until 2015 inclusive. The same letter from the serial number will not confuse such TVs with earlier or late. In particular, it can be J, H, F and E.

The assistant is disconnected in these models as follows:

  • Call the menu by pressing a special button on the remote control, which can be called (alternative names Keypad and).
  • Click on the gear icon that will have to appear in the list that opened.
  • Follow the path of “system”. “general”. “sound signals”.
  • Disconnect or reconfigure the option by confirming your actions if necessary.

In addition to all the listed modern Samsung TV series, there is also a premium, which is indicated by the letter S in the serial issue. But you will not find recommendations for managing its voice functions, since each model will be relevant for its own algorithm, which in itself involves a search for a solution in the operating instructions attached to the TV.

How to connect your tablet to the TV and enjoy watching your favorite photos on the big screen? We have prepared an article where we will tell in detail how to do this:

How to connect Samsung Galaxy Tab to TV. instructions

How to connect a TV to the Internet via Wi-Fi? instructions here.

Where to watch a series and year of release

Another important nuance is that not all Smart TV users are immediately ready to answer the question about the serial number of their own model, which complicates the possibility of applying the above recommendations.

Meanwhile, finding this data is not difficult, because for this there are at least two ways. The first of them is the easiest, and it consists in studying the factory sticker, which can be found on the back wall of the panel. As for the code itself, it is usually in the upper right corner.

The second method implies the search for information in the TV itself, why you need to open the menu and follow the path of “support”. “Contacting Samsung”. “Product Information”. Under the latter, you will find the data of interest to you in order to continue the study and correction of the functionality.

Voice control does not work on the TV, what to do?

If voice control does not work on the TV, then you should check the settings. Perhaps the voice recognition function was disconnected. For verification, it should be:

  • Go to the TV settings menu;
  • Find and open “Smart functions”;
  • Open the point “Voice recognition function”;
  • Turn the value into the parameter “VKL”.
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It is also worth checking the possibility of voice control from the remote control. To do this, click the button with the image of the microphone and clearly pronounce the command. If none of the ways has worked, then you should hand over the TV for repairs or write to Support.

On old TVs Samsung (2014-2018)

If you have a Samsung TV of an earlier series, follow the instructions below to turn off the voice leadership.

  • Press the Menu / 123 button on the Samsung TV remote control.
  • Select the system or settings menu.
  • Now choose the special capabilities of the voice guide.
  • Choose the voice guide again.
  • Click the choice button on the remote control and select the off., To turn off the voice leadership.

Disconnecting a voice assistant

To date, a huge number of voice assistants are available on Android, each of whom has its own settings and methods of deactivation. We will pay attention only to some options from the most famous developers, while most other analogues are unlikely to cause difficulties.

Google Assistant

Since the Android operating system was developed and released by Google, most of the pre.installed software is the services and applications of this developer. In particular, this applies to an assistant that provides the function of voice search, better known as “Okay, Google”. For deactivation, it is enough to visit the internal “settings” of the Google assistant and turn off the previously mentioned option.

Read more: how to disable Google Voice on Android

Yandex Alice

Another well.known vocal assistant Alice was created in Yandex and today is integrated by default in recent versions of the company browser. Initially, the option is in a deactivated state and therefore, in most cases, additional actions are not required. In this case, the inclusion, as well as the shutdown, can be made through the internal settings of the observer.

    Open Yandex.Browser, swipe down to the screen with living tiles and expand the menu in the lower right corner of the page. Here it is necessary to touch the line “Settings”.

The shutdown process, apparently, is not very different from the opposite task and is unlikely to cause any questions. In addition, you can not only fully deactivate Alice, but also leave some functions by choosing a “voice search”.

Maroussia from

Of all the voice assistants from the company, the company’s vocal assistants is the largest and therefore less popular application. Here, as in other analogues, there are settings for managing functions through which you can also deactivation.

    Through the applications menu, open Marusya and in the lower left corner slip along the “settings” icon. After that, you need to find the “Basic” block and change the status of the function “Activation by voice”.

Despite the short term from the date of release, already at the end of 2019, Marusya provides an impressive number of tools. Try to combine different settings to use only the necessary functions.

Microsoft Cortana

Cortana voice assistant, originally represented by Microsoft specifically for Windows 10, is currently available on some other platforms, including Android. Like any other similar software, this application can be used partially by turning off unnecessary functions through internal settings.

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How to Turn Samsung TV Voice Guide On & Off

    Expand the application and open the main menu in the upper right corner of the initial page. From the presented list, select “Settings”.

Unfortunately, the Android application does not support the Russian language even in the text version, however, most settings are understandable at the intuitive level. In extreme cases, you can always resort to the removal mentioned later.

Google TalkBack

Unlike previous options, Google Talkback is a standard Android operating system and acts as an assistant for people with disabilities. Due to the fact that when using the option, all actions will be automatically announced, it is not always convenient to use it. We have been described in a separate instruction about the deactivation of the function as much as possible.

Read more: how to disable Google Talkback on Android

turn, sound, accompaniment, samsung

How to remove Bixby Assistant on Samsung Smart TV

Modern Samsung Smart TV supplies consumers already with a voice assistant Bixby. If desired, this function can be turned off using the following scheme:

  • pressing the “home” button on the controller;
  • opening Smart Hub and choosing a section with the settings;
  • Sticking the options by selecting the item “General”;
  • Pressing the “awakening in the voice” and changing the key to “off”.
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Reset of settings to factory

Please note that the TV device will turn off for a couple of minutes, then automatically turn on. Check if the sound has appeared. Go into the account on the TV, since such a discharge will erase all the settings and installed parameters before, the applications will be removed. If not one of the actions helped, then we recommend that you contact

Talkback shutdown through settings

If the fast deactivation method TalkBack has not worked, then you can always turn off through the settings integration.

The general principle for all TVs is the same. The difference is only in the name of the sections, menu items and their location. Therefore, below are the methods of turning off the dictation for all versions of Samsung TVs of different years of release.

To determine exactly which instruction you need, you need to determine the TV series. This designation from one or two letters in the device model. Written before the last digital designation.

For example, there is a TV whose model is UE43TU8500UXUA. In this case, the series is written before the last numbers “8500”. So, the series of the Tu device 2020 production.

Having determined the series, look at the sections of the article below and use the desired instruction.

By the way, the model code can be found on the rear panel of the TV. Always from the manufacturer is glued behind the technique from the technology.

Similarly, you can find out the model through the settings. Press the Settings button on the remote control and go to the “support” menu. Further, depending on the television receiver, open the “Appeal to Samsung” or “On this TV”. Find the corresponding line and determine the series of your television receiver.

Switching off for series N, M, Q, LS, R, T

Actions depend on the remote control that came with the TV. If a remote control with a large number of buttons and a digital panel, then there is always a settings button. Or there may be a simplified remote control, on which a limited set of buttons (“intellectual” remote control). In this case, you need to go into settings only through the press “Home”.

Modern versions with the menu in the lower part of the screen have a search. Through it you can find any setting on the device. Therefore, if it is not possible in manual mode to detect the desired section or subparagraph, then enter its name in the search.

Series K (2016)

The algorithm for shutdown of repetition with a voice is practically identical to new versions of Samsung television technique.

The last step must be completely turned off or adjust the parameters of the assistant.

TVs until 2015 series J, H, F, E

  • For the lineup series J, H, F, E, three control variations can be produced. Depending on the remote control, press the Menu, Keypad or “” key “. Then an additional menu will jump out on the TV screen where you need to make another choice (read below).
  • Select the “menu” item, after which the settings window will open.

There is a lot of information on the Internet about the “Sound signals” option. This item does not remove the escort, therefore, we do not need the option. The task of the signals is to accompany the movement of the cursor through the menu of the TV receiver with the sound of the picking, and the volume change is sound clicks.