Sony Xperia freezes due to incorrectly installed software or after firmware. what to do?

Sony Xperia Z is one of the best phones on the market, but it turns out that the flagship “Sony” creates a lot of problems for some users.

One of them is “Sudden Death”. The phone suddenly “freezes” or turns off and only a hard reset helped, or a combination of the power button to increase the volume.

Everything turned out to be not in a physical device, but in software.

At the moment, a corresponding update has already been released that solves this problem.

Sony Xperia glitches and freezes what to do common solutions

Sony Xperia, when turned on, freezes at the splash screen or logo and does not turn off the display. it does not respond to anything. What to do? In today’s article, I will give you detailed step-by-step instructions on how to restart your smartphone and fix software errors.

Sony Xperia Z2 does not boot / freezes. what to do

Android OC software crashes and application conflict

Fortunately, software glitches are more common nowadays. We say “fortunately” because software “diseases” are easier to cure. No need to go into the electronic filling with a screwdriver and a soldering iron.

Important information: For the most part, software problems are resolved by uninstalling specific applications that are overusing RAM or processor power. Sometimes the programs themselves do not even need to be deleted, it is enough to unload them from memory using the task manager.

Downloaded applications can affect the stable operation of the device. cause it to freeze. Use Safe Mode to check if downloaded apps are causing problems. In safe mode, it will run exclusively with preinstalled software and applications.

How to identify the causes of a freezing smartphone Sony Xperia

In order to identify a malfunction of the Sony Xperia smartphone, you need to: go to the safe mode of the device for this:

  • Hold the power button until the shutdown, restart, and offline mode dialog box appears;
  • Click on the “Turn off the power” item and do not remove your finger from it for 5-7 seconds until a new dialog box appears;
  • Confirm the transition to safe mode with the “OK” button.

The result will be a reboot of the device, after which the “Safe Mode” symbol will appear at the bottom of the screen. This will mean that all downloaded applications, as well as the memory card, will be inactive.

You can also delete a recently used application and restart your phone. To enable Safe Mode, wait until the Xperia ™ logo disappears. Next, press and hold the volume down until the phone vibrates and turns on safe mode.

Sony Xperia Z. how to reset

If this did not work out, then try it differently. Press power off and hold your finger on “Power off”.

Reasons for freezing smartphones Sony Xperia

The main reasons for freezing Sony Xperia smartphones in most cases boil down to two factors:

reset, sony, phone, xperia
  • mechanical damage;
  • software crash. (Android OS crashes, problems with microSD memory card, conflict with downloaded applications)

Let’s take a closer look at these problems

Mechanical damage to the Sony Xperia smartphone. as the reason for freezing

Surely, many readers decided to skip the section with such a title: they say, if my phone was damaged, it would be immediately visible. And my neighbor has half a mesh screen, and everything works. And in vain!

The era of the good old Nokia 3310 and other unkillable “bricks” is over. Gadgets of the second decade of the 21st century are incomparably more fragile pieces. The case may not show any signs of shock or pressure, but for electronics, shock could be a serious test. A single loose contact can cause malfunctions. So one-piece aluminum housings, molded polycarbonate, Gorilla Glass or other protective glasses may not prevent, but, on the contrary, mask the problem.

Force reboot Sony Xperia when hovering

Due to the fact that the batteries in modern xperia models are non-removable, you cannot make a physical Reset, but the Japanese provided for this possibility and integrated a small physical hard reset button into each model! In most tablets and smartphones, it is located under the cover of the SIM card slot or under a removable cover (budget models) marked “OFF”. Therefore, to restart your smartphone, you need to do the following:

  • Open the cap
  • Use a pen or other thin, but not sharp object to press and hold the OFF button. Refrain from using needles and similar sharp objects!
  • After the device vibrates several times (usually three vibrations), you can release the button and release it. You will see that the device has turned off.
  • Launching the smartphone.

In case you have an earlier model smartphone forced Reset can be done in the following way, using a combination of clasinish:

  • On the case, simultaneously press the volume up key (“rocker” up) and the “On / Off” button.
  • Hold them for 5-10 seconds. In response to this, the smartphone should issue a vibration signal, which will indicate that Xperia has gone to restart.

If the methods listed above did not help and the Sony Xperia did not restart, then try another trick. Leave the gadget running until the battery runs out completely. Then put it on charge and turn it on after 5-10 minutes. The smartphone should boot up as usual.

And if this does not help, feel free to carry it to the service center, because nothing else can be done.

The first way to reboot

Do not use needles or scissors to perform this operation, as you may damage the button and “get” repaired by Sony!

  • Do not stop holding the button until the phone vibrates three times. This signals that the phone has been successfully turned off.
  • We turn on the smartphone in the usual way.

The third way to reboot

There are so-called hotkeys that help make certain operations easier. A combination of some keys will help you restart your smartphone.

  • Press the power button and the “Volume up” button at the same time.
  • We hold for about 10-15 seconds.
  • The smartphone should vibrate three times.
  • Immediately after the phone display has gone out, you can turn on the device in the usual way.

In such simple ways, you can restart your Xperia smartphone, including popular models such as: Sony Xperia c2305, Z, Z1, Z3, Z3 comapct and others.

You can ask a question to the masters from our service center by calling by phone or by writing your question on the feedback form.

reset, sony, phone, xperia

You might also be interested in

Second way to reboot

Use this method only if the previous one didn’t work for some reason.

  • Similarly, we clamp the button under the protective panel of the SIM card with a thin object.
  • We hold the button for 2 minutes. The phone will vibrate, but don’t stop pinching it.
  • Start charging your phone. After a while, the battery charge icon will be displayed on the screen.
  • Seeing this icon, feel free to turn on your smartphone in the usual way.

How to restart sony xperia z1 when freezing

If your phone is frozen, the easiest way to reboot it is to remove the battery and reinsert it. But, due to the fact that the battery in Xperia smartphones is not removable, this will not work. However, it’s easy enough to do this, and now we’ll show you how to reset your Sony Xperia phone.

It is carried out using a special mechanical button located under the plug for the SIM card next to the connector. She is very small, but it will not be difficult to find her.

It doesn’t matter if the Xperia Z1 or XA1 Plus is frozen, the reboot order is always the same for the entire line:

  • Detach the cover for the SIM card;
  • With the help of any hard thin object (pencil, match), press the “OFF” button and hold until vibration appears;
  • Launch the smartphone in the standard way.

The considered option is used for severe freezes, when the device does not respond to a normal shutdown. However, the proposed option may also fail. In this case, you can restart the Sony Xperia as follows:

  • Open the plug for the SIM-card and press the “OFF” button;
  • Hold it for exactly 2 minutes, without reacting to the vibrations produced;
  • Release the button after the specified time has elapsed, after which it is imperative to connect the device to charging (preferably with a standard device and a USB cable);
  • After the charging icon appears, turn on the smartphone.

Reboot with a button is an easy and effective method of shutting down your phone in case of severe freezes.

Reboot Sony Xperia without removing battery

In some Sony Xperia models, the battery cannot be removed manually by physically rebooting the smartphone, but the reboot option remains. Manufacturers have introduced a button to physically reboot the smartphone. It can most often be found under the protective cover of the SIM card slot. In some models, this button is located under the back cover of the smartphone. Both buttons are shown in the pictures below.

Repair of Sony Xperia smartphones in 1 day

Order a repair in our service center, and you will receive a working device on the same day, with a guarantee up to 1 year

Find out the exact time and cost of repairs Thank you, no need

While using the smartphone, various system malfunctions may occur, and the user is faced with the fact that his Sony Xperia freezes and does not respond to any actions, including the physical power button. Sometimes the hang can be caused by technical problems or problems with the microSD memory card. In this manual, we will show you how to restart your Sony Xperia if it freezes.

Due to the fact that the batteries in modern Ixperia models are non-removable, you cannot make a physical reset, but the Japanese provided for this possibility and integrated a small physical hard reset button into each model! In most tablets and smartphones, it is located under the cover of the SIM card slot or under a removable cover (budget models) with the signature “OFF”.

READ  Connecting a reversing camera to the recorder

To restart Sony Xperia, do the following:

  • Open the cap
  • Use a pen or other thin, but not sharp object to press and hold the OFF button. Refrain from using needles and similar sharp objects!
  • After the device vibrates several times (usually three vibrations), you can release the button and release it. You will see that the device has turned off.
  • Launching the smartphone.

There is another option for a two-minute forced restart, which must be performed if the process described above does not work. Its essence is similar:

  • We find the OFF button under the plug and hold it down with a handle.
  • We hold the button for 120 seconds, not paying attention to vibrations, and after this time we release it.
  • Connect your smartphone to the charger and charge it until the charging indicator appears on the screen.
  • You can turn on your smartphone.

Reboot by holding down the buttons:

  • Hold down the power button and the volume up button at the same time.
  • After about 10 seconds, the smartphone vibrates three times and turns off.
  • Turn on your device.

Reboot Sony Xperia Z3 with buttons

Android provides an emergency forced reboot option, which is performed the same way on almost all existing smartphones. The option can be activated using the following hotkey combination:

  • Hold down the power (unlock) and volume up buttons.
  • After the display turns off and the phone vibrates. release.

If the option with the volume up button did not give a result, then you should restart using a decrease. Of course, this approach is relevant if the mechanical keys are working properly.

How to restart your Sony Xperia Z3 phone if it freezes

Until a few years ago, almost all Android smartphones were equipped with collapsible cases. In the event of system failures, device owners could perform a quick reboot by removing the battery for a couple of seconds. Today it is impossible to solve such a radical problem. the design of the gadgets will not allow access to the battery. It will be easy to figure out how to restart a Sony Xperia Z3 phone if it freezes. the developers of the popular operating system have provided several ways.

  • errors in the work of the graphical shell or when updating the OS;
  • excessive filling of the internal memory of the device;
  • crashes when updating software or firmware;
  • sudden changes in ambient temperature;
  • mechanical damage.

In many situations, rebooting helps the smartphone to recover. If the freezes are permanent, then you will have to resort to more serious measures.

Supporting solutions

Things are much more serious when your favorite gadget does not fully respond to the power button. There is no universal recommendation for such a case. Representatives of manufacturers and service centers advise you to try one of the following ways to rescue a frozen phone:

  • Incoming call. you should ask someone to call the problem smartphone. If the display shows an incoming call, then you need to quickly call the restart menu by holding down the power button.
  • If the power button does not work, then wait until the gadget is discharged. A complete power outage in this case will interrupt the processes that caused the failures. You can check if the problem is solved by charging the phone a little and turning it on.
  • Some smartphones are equipped with the Reset service button, which activates an instant restart immediately after pressing. It is present, in particular, on some models from Sony and HTC, and is located next to the USB-connector (not to be confused with the hole for the microphone) or in the place for installing the SIM-card slot. It should be pressed gently using a thin needle or toothpick.

If you manage to bring the device to its senses, it is recommended to manually check the list of recently installed software and remove the questionable one. It is also worth running a regular antivirus and following the recommendations of the operating system. In case of constant freezes, you can try restoring to factory settings or contacting a service center.

Startup problems

The next method is relevant for such a problem. the smartphone freezes when turned on. This manifests itself in the form of a loading screen that does not disappear for too long. Usually, the device can be turned off by simply holding down the corresponding button. The situation can be resolved as follows:

  • Put the smartphone on charge in order to eliminate the problem of a sudden shutdown due to a dead battery.
  • Call the Recovery menu in the following way: on the turned off device, hold down the power and “volume up” buttons until vibration.
  • After a couple of seconds, the display will show the menu required to reboot. You must select the item “Reboot system now”. Within a couple of minutes, the smartphone should be fully loaded in normal mode.

If the system has not experienced serious failures, then a reboot using Recovery will be quick and safe. However, you can also face a complete failure of the operating system. The problem can be resolved, but you will have to donate files located in the internal memory (everything that is saved on the MicroSD will remain in its place).

So, if the phone hangs on the splash screen when turned on, then restoring to factory settings will help to deal with the situation. This can be done following the instructions for accessing Recovery, noted above, however, in the menu, select the item “Wipe data / factory reset”. Since the Recovery may differ from manufacturer to manufacturer, recovery may be hidden behind the “Wipe data” or “Advanced wipe” items. After a couple of minutes, the gadget will turn on and offer system settings, which users usually perform after purchase. If such drastic methods do not work, that the only way out is to visit a service center.

How to identify the causes of a freezing smartphone Sony Xperia

In order to identify a malfunction of the Sony Xperia smartphone, you need to: go to the safe mode of the device for this:

  • Hold the power button until the shutdown, restart, and offline mode dialog box appears;
  • Click on the “Turn off the power” item and do not remove your finger from it for 5-7 seconds until a new dialog box appears;
  • Confirm the transition to safe mode with the “OK” button.

The result will be a reboot of the device, after which the “Safe Mode” symbol will appear at the bottom of the screen. This will mean that all downloaded applications, as well as the memory card, will be inactive.

You can also delete a recently used application and restart your phone. To enable Safe Mode, wait until the Xperia ™ logo disappears. Next, press and hold the volume down until the phone vibrates and turns on safe mode.

If this did not work out, then try it differently. Press power off and hold your finger on “Power off”.

Recovering software with Xperia Companion

Please make sure you remember your Google credentials before restoring the software. Depending on your security settings, you may need to enter them to restart your device after a software restore.

Sony Xperia, when turned on, freezes at the splash screen or logo and does not turn off the display. it does not respond to anything. What to do? In today’s article, I will give you detailed step-by-step instructions on how to restart your smartphone and fix software errors.

Mechanical damage to the Sony Xperia smartphone. as the reason for freezing

Surely, many readers decided to skip the section with such a title: they say, if my phone was damaged, it would be immediately visible. And my neighbor has half a mesh screen, and everything works. And in vain!

The era of the good old Nokia 3310 and other unkillable “bricks” is over. Gadgets of the second decade of the 21st century are incomparably more fragile pieces. The case may not show any signs of shock or pressure, but for electronics, shock could be a serious test. A single loose contact can cause malfunctions. So one-piece aluminum housings, molded polycarbonate, Gorilla Glass or other protective glasses may not prevent, but, on the contrary, mask the problem.

Reboot Sony Xperia Z if it freezes

The Sony Xperia Z mobile phone is a very good model of a modern smartphone based on the Android operating system for its money, with a thin body, excellent functionality and an excellent 13MP camera, and even able to shoot HDR. But, like absolutely any such device, it can sometimes glitch, refuse to work normally, and even freeze. The easiest way out in this case is to restart your phone. Easy to say. And if it is frozen and does not react to anything. what to do? For example, on older phones, you could remove the cover and pull out the battery! With Sony Ixperia, this Focus will not work. the battery is not removable (payment for a narrow case). So what to do?!
Fortunately, the developers foresaw this and made a key combination for an emergency restart of the gadget! And later even a hidden restart button appeared.

Shortcut keys

In short, in order to restart the Sony Xperia Z phone, press the volume up key (“rocker” up) and the “On / Off” button on the case at the same time.

The buttons must be held for 5-10 seconds. In response to this, the smartphone should issue a vibration signal, which will indicate that Xperia has gone to restart.

Reset and shutdown button

Taking into account the wishes of the owners of the previous versions, the new Sony Xperia Z1, Z2, Z3, Z5 and M2 phones now have a hidden OFF button for restarting and shutting down, by pressing which you can turn off the phone. It is located under the cover of the SIM card slot of the smartphone.

READ  How to turn on the Camcorder Phone

Sometimes it is even made in red to make it more noticeable.
On cheaper Ixperia models, the reset and shutdown button can be located under a removable cover with the inscription “OFF”.
Gently press the button with a pen or paper clip and wait until the device turns off.

If the device stops responding or does not restart correctly, you may need to force a restart or shut down the device. In this case, the parameters and personal data are not deleted.

You can also reset the device to its original factory settings. This is sometimes necessary if the device is malfunctioning. Please note that in order to save important data, you must back it up to a memory card or other external storage device in advance. For more information, see Back up and restore device content.

If your device won’t turn on or you need to reset its software, use Xperia Companion to restore your device. For more information on using Xperia Companion, see Xperia Companion.

If you share the device with other users, then to reset to factory settings, you must log in as the owner, that is, the main user.

Factory reset

To avoid damaging the device, do not interrupt the factory reset procedure.

A factory reset will not restore an earlier version of Android software to your device.

Recovering device software

If you’ve forgotten your screen unlock password, PIN, or pattern, you can use the device recovery feature in the Xperia Companion app to remove this protection level. To perform this operation, you need to sign in to your Google account. Starting the restore function will reinstall the software of the device, as a result of which some personal data may be lost.

If the device freezes, restarts, or does not start after updating or restoring Xperia software or performing a factory reset, force the device to turn off and then try turning it back on. If the problem persists, force disconnect the device and then restore the software.

To find out the recovery time, visit the Google support page http://support.google.com.

You will not be able to use the new Google username or password you received.

How to restart a Sony xperia phone

Everything about the Internet, networks, computers, Windows, iOS and Android

Android OC software crashes and application conflict

Fortunately, software glitches are more common nowadays. We say “fortunately” because software “diseases” are easier to cure. No need to go into the electronic filling with a screwdriver and a soldering iron.

Downloaded applications can affect the stable operation of the device. cause it to freeze. Use Safe Mode to check if downloaded apps are causing problems. In safe mode, it will run exclusively with preinstalled software and applications.

Second way to reboot

Use this method only if the previous one didn’t work for some reason.

  • Similarly, we clamp the button under the protective panel of the SIM card with a thin object.
  • We hold the button for 2 minutes. The phone will vibrate, but don’t stop pinching it.
  • Start charging your phone. After a while, the battery charge icon will be displayed on the screen.
  • Seeing this icon, feel free to turn on your smartphone in the usual way.

The third way to reboot

There are so-called hotkeys that help make certain operations easier. A combination of some keys will help you restart your smartphone.

  • Press the power button and the “Volume up” button at the same time.
  • We hold for about 10-15 seconds.
  • The smartphone should vibrate three times.
  • Immediately after the phone display has gone out, you can turn on the device in the usual way.

In such simple ways, you can restart your Xperia smartphone, including popular models such as: Sony Xperia c2305, Z, Z1, Z3, Z3 comapct and others.

You can ask a question to the masters from our service center by calling by phone or by writing your question on the feedback form.

You might also be interested in

How to restart a Sony phone xperia

While using the smartphone, various system malfunctions may occur, and the user is faced with the fact that his Sony Xperia freezes and does not respond to any actions, including the physical power button. Sometimes the hang can be caused by technical problems or problems with the microSD memory card. In this manual, we will show you how to restart your Sony Xperia if it freezes.

Due to the fact that the batteries in modern Ixperia models are non-removable, you cannot make a physical reset, but the Japanese provided for this possibility and integrated a small physical hard reset button into each model! In most tablets and smartphones, it is located under the cover of the SIM card slot or under a removable cover (budget models) with the signature “OFF”.

To restart Sony Xperia, do the following:

  • Open the cap
  • Use a pen or other thin, but not sharp object to press and hold the OFF button. Refrain from using needles and similar sharp objects!
  • After the device vibrates several times (usually three vibrations), you can release the button and release it. You will see that the device has turned off.
  • Launching the smartphone.

There is another option for a two-minute forced restart, which must be performed if the process described above does not work. Its essence is similar:

  • We find the OFF button under the plug and hold it down with a handle.
  • We hold the button for 120 seconds, not paying attention to vibrations, and after this time we release it.
  • Connect your smartphone to the charger and charge it until the charging indicator appears on the screen.
  • You can turn on your smartphone.

Reboot by holding down the buttons:

  • Hold down the power button and the volume up button at the same time.
  • After about 10 seconds, the smartphone vibrates three times and turns off.
  • Turn on your device.

Reboot Sony Xperia without removing battery

In some Sony Xperia models, the battery cannot be removed manually by physically rebooting the smartphone, but the reboot option remains. Manufacturers have introduced a button to physically reboot the smartphone. It can most often be found under the protective cover of the SIM card slot. In some models, this button is located under the back cover of the smartphone. Both buttons are shown in the pictures below.

The first way to reboot

Do not use needles or scissors to perform this operation, as you may damage the button and “get” repaired by Sony!

  • Do not stop holding the button until the phone vibrates three times. This signals that the phone has been successfully turned off.
  • We turn on the smartphone in the usual way.

Repair of Sony Xperia smartphones in 1 day

Order a repair in our service center, and you will receive a working device on the same day, with a guarantee up to 1 year

Find out the exact time and cost of repairs Thank you, no need

If the cover of a smartphone is removed, such as the Sony Xperia SP, then there will be a Power Off button under the cover, which must be clamped with a thin object and held up to two vibrations.

If the cover is non-removable, for example, like the Sony Xperia S, U, P, Z, you need to press the power button and the volume rocker up at the same time. The smartphone will also restart in this case.

Sony Xperia keyboard shortcuts

With Xperia off:
The volume and USB cable is connected to the computer. FASTBOOT MODE. the mode of installing custom firmware and kernels.
Clamping Volume. and USB cable connects to PC. FLASHMODE. official firmware installation mode.

If Xperia is on:
Pressing Power and Volume Down at the same time. take a screenshot of the Sony Xperia screen.
Pressing Power and Volume Up at the same time until the first vibration (

10 sec.). reboot, similarly pull out and insert the battery.
Pressing simultaneously Power Volume Up to three vibrations (

15 seconds). forced shutdown of Sony Xperia.

For some models, actions can be confirmed by different diodes glow.

Sony Xperia Service and Engineering Codes

#. see IMEI Sony Xperia
###. entering the service menu (how to remember. ## SERVICE ##)
###. information about the battery, information about the gadget and statistics (how to remember. ## INFO ##)
###. launching the demo mode, testing a large number of functions (how to remember. ## SELLMORE ##). It is important when buying a Sony Xperia Z to run this combination and check everything for performance, it does not matter if you buy a tablet or a Z series smartphone.
###. Information and settings;
###. Voice Dialer Logging Enabled;
###. the code is used to get detailed information about the phone and the battery. You will see on the display:
– Information about the phone;
– Information about the battery;
– Battery statistics;
– Usage statistics.

###. using this code you can reset the following settings to the factory defaults:
– settings for the Google account of a smartphone or tablet;
– data and settings of Android and installed applications;
– downloaded apps.
The code does NOT touch:
– system applications and applications that come with the device;
– data on the memory card (photo, video, etc.).
PS: Before proceeding with the reset, the smartphone will ask for confirmation and you will have a chance to change your mind.

27673855 #. hard reboot with resetting all settings, deleting user files and applications (hard reset), as well as reinstalling the smartphone firmware.
###. View detailed information about the device camera:
– Updating the camera firmware to the image;
– Update camera firmware on SD card;
– Get the firmware version of the camera;
– See how many times the firmware has been updated.
ATTENTION: Never use the first option, otherwise your phone camera will stop working and you have to take your phone to a service center to reinstall the camera firmware.

###. The code is used to change the On / Off button mode. By default, when you press the button for a long time, the following options will be shown: “Silent mode”, “Airplane mode” or “Turn off the smartphone”. Using a code, you can make the phone turn off immediately, without choosing options.
#282 ##. The code makes it possible to make a backup of user data (photo, video, audio, etc.).
###. Launching service mode with the ability to run various tests and change settings in service mode for GPS and WLAN, Bluetooth;
### or ### or ###. WLAN (use the “Menu” button to run various tests);
###. GPS test;
###. shows the MAC address of WI-FI;
###. Another GPS test;
###. Shows the address of the Bluetooth device;
###. Bluetooth test;

READ  How To Install A Video Camera At Home

What to do if Sony Xperia S freezes and does not respond to any actions

Your Sony Xperia S smartphone is frozen and you don’t know what to do. In this article, you will find a way to force reboot frozen Sony smartphones and tablets on Android.

There are many reasons why Sony smartphones freeze, from a lack of RAM and a weak processor to errors in the operating system. It can also freeze due to the launch of several applications at the same time, many complain that the smartphone freezes when playing a game. If you have not rebooted your smartphone or tablet for a long time, then be sure to reboot it, the long work of the android can accumulate a huge number of errors in the operation of the system, due to which the smartphone may simply freeze. I hope your Sony does not freeze, but if this happens, then below you will find information on how to reboot by pressing and holding certain phone buttons.

Now let’s see what to do if Sony Xperia S and similar Android devices are frozen.
The first way. Press and hold the “Power” button (this is the button with which we usually turn on the phone) for about 10.20 seconds after which the phone should reboot. If it does not help, then try again, but keep the button pressed for more, possibly up to 1 minute.

Second way. To force restart a frozen Sony, press and hold three buttons at the same time. button “Power” and “” “-” for a few seconds. After that, your smartphone should restart.
For those who do not understand, press and hold the power button and the volume button on both sides for about 10.20 seconds.
If it didn’t work the first time, then you can try again and hold down the buttons a little longer.

There are also other ways to reboot when a Sony smartphone or tablet does not turn on after being fully charged, fully discharged, while charging, or for any other reason, although the indicator may be on and indicate that charging is in progress. For more details, see this link.

All you need is a simulated battery extraction

This operation will force the phone to shut down and then restart. This is a great way to solve the problem if your Sony Xperia is frozen or locked, shows a white / blue / black screen and does not respond to your actions.

How to Hard Reset & Unlock Sony Xperia Z

The way to simulate battery removal on Sony Xperia is very similar to simulating battery removal on Motorola Atrix HD. you need to press the volume down button and the power button of the device and simultaneously hold them for 15-20 seconds.

If after 20 seconds the phone does not turn on by itself, release the buttons and try to start the device in the usual way. by simply pressing the power button.

For example, let’s say your Sony Xperia is frozen or won’t turn on. Just hold down the volume down and power-on buttons, count to 20 and, if the smartphone does not respond in any way, release both buttons, and then press the power button, which will work as usual.

On some devices, instead of the volume down button, you need to press the volume up button. Therefore, if the method above did not help you, then try simultaneously holding down the volume up and power on buttons for 20 seconds.

If that doesn’t work, please try again. This procedure should sooner or later restart the smartphone.

Tip: If your phone does not restart after several attempts, then try disconnecting it from the power source.

How to start a Sony Xperia smartphone that won’t turn on?

Despite the fact that some Sony Xperia devices have a non-removable battery, Sony has provided several key combinations that allow you to simulate the process of removing the battery, which I will tell you about.

Most often, the smartphone does not start due to problems with the firmware, which are solved by the methods proposed below. So, if you encounter similar problems, I advise you to do the following

What to do if Sony Xperia won’t turn on? Restart your phone.

The normal operation of any smartphone depends primarily on the hardware and firmware. These two elements must be perfectly synchronized with each other so that your gadget can perform all the functions provided by the developers without any problems.

In this article, I will discuss the main problems that Sony Xperia smartphone owners may encounter and possible solutions. I will emphasize in advance that in the event of a malfunction, it is best to immediately contact the service center for help from specialists in this matter.

However, for those subscribers who prefer to troubleshoot on their own, this article should be helpful. So, if your Sony smartphone does not turn on, below you will find several ways to fix this problem.

Option two: Put your smartphone on charge and try a forced reboot

It is possible that the device does not turn on because the battery is completely discharged. The fact is that when the battery is zero, the device does not have time to close all applications, and this leads to a system failure. You can fix this problem in the following way:

  • Plug the charger into a working outlet.
  • Connect Xperia to the charger using the cable that came with your smartphone.
  • Wait about 10 minutes.
  • Then press and hold the power button of the device and the volume up button at the same time for 10 seconds.

This will allow the smartphone to charge the battery. But do not disconnect it from charging during a forced reboot so that the device has a stable power supply.

If this helped you restart your phone, but you still notice small freezes, this is a sign that you may be facing the same problem again soon. Therefore, I advise you to restart your smartphone again.

First option: Force restart and / or shutdown Xperia

A frozen Sony Xperia smartphone can be forced to restart or shut down, and I recommend trying both methods. This requires:

  • Press and hold the power button of the smartphone and the volume up button at the same time for 10 seconds.
  • Your device should vibrate. Your further actions depend on whether you want to restart your phone or turn it off.
  • If you need to restart the gadget: Release both buttons. The device should reboot.
  • If you want to turn off your smartphone: Continue holding both buttons. After a few seconds, the phone vibrates three times and turns off.

If the device does not respond in any way to your actions, try the following:

  • Press and hold the volume up button.
  • Then press and hold the power button of the smartphone, without releasing the volume up button, and wait about 10 seconds.
  • Choose to force smartphone restart or shutdown.

Option 3: Forced battery reboot by pressing a button

Make sure there is an SD card slot on the side of the device. You will see a yellow square button. Press and hold it for 5-10 seconds with a pin.

Hold down the “Power” button or press and hold “Power” for 10 seconds until the device turns on.

Also try hard resetting your phone: how to factory reset Sony?

However, if all the above methods do not help to turn on the phone, I advise you to contact a Sony service center for professional advice. Perhaps you are faced with a technical problem that you cannot solve on your own.

Hope this article helped you. If you have any other tips for solving this problem, share them in the comments.