test questions

How can I recover my password if I forgot to add a backup email address during registration or lost access to it? In this case, you will have to use the second option. the answer to security questions.

• Go to iCloud Password Recovery.
• Write Apple ID.
• Select the “Security Questions” option.
• Enter the date of birth that you wrote when registering an account.
• Answer the questions you saved when you created your account.

After two correct answers, a password reset page will appear, where you need to set a new security key.

Backup mail

iCloud on iPhone is password protected by Apple ID. Therefore, figuring out how to recover iCloud password, we are talking about the security key from the identifier. The easiest way to reset it is to send the link by mail.

Erase passcode on iPhone, iPad, or iPod touch with iCloud

• Connect iPhone to the Internet.
• Open the settings. In the “iCloud” section, click on the “Forgot Apple ID or Password” link?
• Specify the identifier. it is the mail address of Aycloud.
• Select reset by e-mail.

If you linked a mailbox to your iCloud account on another service, an email will be sent to it with a link to reset your password. The email may end up in your Spam folder, so be sure to check it. After clicking on the link, you will be taken to the password reset page. Restoring access to iCloud:

• Enter a new password.
• Confirm it by typing a second time.
• Click “Reset”.

After the reset, you can log into iCloud with your new ID. Be careful when recovering your password: an email with a link should come from Appleid@ID.Apple. If the message contains a different addressee, do not open it and, moreover, do not follow the link.

Identifier recovery

In both cases, password recovery requires entering an identifier. an address from the iCloud mail. If you have forgotten it, then a special form will help you remember:

• Open the password recovery page in settings.
• At the stage of entering the ID, click “Forgot Apple ID?”.
• Enter first name, last name and backup e-mail.

If that doesn’t help you remember your Apple ID, call Support. Get ready to prove that you are the rightful owner of the device. The best confirmation of this will be a purchase receipt.

Recover password and access to iCloud mail

How to recover iCloud mail and get back access to your account if you forgot your password? Reset iCloud password via mail or security questions answers and Apple ID recovery.

Two-step verification

If you turned on two-step verification when setting up your Apple ID, use it to regain access to your mail.

• Enter the code generated when you enable two-factor authentication.
• Select the second device to receive the recovery code.
• Enter the sent code on the first device.

Two-factor authentication is a scary thing. If you turned it on, and then forgot the code or lost a trusted device, then even the support service will not help restore access.

Can’t recover password

If you can’t recover your password, turn off iCloud services on your phone.

• Open the “iCloud” section in the settings.
• Slide all switches to the off position.

All you have to do is leave the Find My iPhone feature on — you can’t deactivate it without a security key. If you bought the phone hand-held, and the seller has access to iCloud, then he will be able to remotely lock the device. Therefore, it is important when purchasing to check if the previous owner’s iCloud profile has been deleted.

If you created an account yourself, and then forgot the password, then nothing terrible will happen. you just will no longer be able to use some of the useful functions of the iPhone until you find a way to restore your iCloud mail.

If you forgot your iPhone password, read how to quickly restore access here.

Recovery by mail

The most convenient way to reset a forgotten password from Icloud and other Apple services is to use email. What do we have to do:

• Connect your device to the internet. Open the settings and go to the “iCloud” section. Click “Forgot your password?”.
  
• To restore access, you need to specify the email address (aka the Apple ID login).
• The next window will present the reset options. What to do next, choose yourself. But first, let’s consider a reset via e-mail.

If a backup mail was set in the Aycloud settings, then a link will be sent to it, allowing you to reset the forgotten password. If there is no backup mail, a message with a link will be sent to the main e-mail. If the letter does not arrive, look at the “Spam” directory on the mail service. For reliability, add the user Appleid@ID.Apple.com to your contact list so that the message will be delivered accurately.

After clicking on the link, the Safari browser will launch, in which the Icloud password reset page will open. What to do next:

You do not need to do anything else, after changing the password, authorization in Iclaud will be performed using the new identification data.

Important: Carefully check who sent the message with the reset link. If the addressee is not Appleid@ID.Apple.com, then do not click on any links and do not follow the instructions specified in the letter.

Messages from unknown recipients can be a phishing attack that aims to block your iPhone or iPad. Then you will be offered to pay for an unlock code, without which the device will be a “brick”.

ID blocked

If, instead of trying to recover the password from Icloud, you try to brute force it, then after several unsuccessful attempts, a message will appear on the screen stating that the identifier is blocked. Do not worry, it is locked for security reasons, that is, the rightful owner of the device can quickly remove this lock. What you need to do for this:

• Go to the website iforgot.Apple.com/ru.
• Unlock the ID with a password (if you can remember it) or reset the security key.

The ID that was blocked will work again, so you can log in to Icloud and other services.

Answers to security questions

It is easiest to recover your Icloud password via email, but what if your email is blocked? You will not be able to receive an email with a link to reset the security key, so you will have to use an alternative method. answers to security questions.

• Connect your device to the internet. Open the settings, go to the iCloud management section. Click Forgot Apple ID or Password.
• Enter your Apple ID login.
• To regain access, click “Answer Security Questions”.
• Write the date of birth you entered when registering your Apple ID.
• Answer the questions you asked yourself when registering your Apple ID.

If you answer correctly, a password change window will appear. Write a new security key twice and click “Change”.

Apple ID recovery

Both of the iCloud password recovery methods involve entering the Apple ID, which is used by the system to identify the owner, in order to reset the key from a suitable account. But what if you forgot your Apple ID? How can I restore it? First of all, you need to remember that Apple ID is just an email address that is used to log into Iclaud and iTunes. If you forgot it, you can restore the identifier by first and last name:

• Open the settings, go to the iCloud management menu. Click Forgot Apple ID or Password.
• Click “Forgot Apple ID”.
• Enter the required data.

If this method doesn’t help you find your Apple ID, try calling Support. Contacts can be found on the Apple page. http://www.Apple.com/ru/contact/. It is better to call from a landline phone or by Skype, as a conversation with a specialist can be delayed. During the conversation, it is highly likely that you will be asked to prove that you are the rightful owner of the device. Photo of the box, receipt, credit card number tied to Apple ID. be prepared to provide all the information available.

Two-step verification

If two-step verification was enabled in your Apple ID settings, then you can restore access to an account that has been blocked using a key and a trusted device. What you need to do to recover your password:

• Enter the key you received when activating two-step verification.
• Select a trusted device. The system will send a code to it.
• Enter the received code to reset your old password.

To regain access to your Icloud profile, write a new security key twice. But what if the recovery key is lost or you don’t have access to a trusted device? Put the device on which the Apple ID is blocked on a shelf or sell, because it will no longer be possible to unlock it even through the support service.

If you failed to recover your password

If you can’t remember the password, the backup mail was not specified in the settings, and the support operator says that they cannot help, because you have not proven that you are the owner of the device, then the only option is to disable all Icloud functions on the iPhone.

• Open the settings and go to the “iCloud” section.
• Move the switches of all services to the “Off” position.
• Leave only Find My iPhone enabled. It cannot be deactivated without a password from Iclaud.

If you do not disable Icloud on the phone, then the person who has the password will be able to view contacts, photos, messages and other information synchronized with the cloud storage through the web interface. If you registered an Apple ID yourself and you simply cannot recover a forgotten password, then you can do nothing. no one will gain access to your personal data.

Forgot iCloud password (Apple ID). how to be and what to do?

Good time! It’s just that a huge number of questions are received both by e-mail and in comments to articles on the topic of a forgotten (lost, changed by someone, etc.) e-mail account iCloud and password to it. To be more precise, this is an Apple ID, but this does not change the essence of the matter. In order to somehow systematize all this information, it was decided to write this article. So, if you do not remember (do not know) the password or e-mail to which your (or “someone else’s”) iPhone or iPad is registered, and you really want to activate it, then this instruction is for you!

A bit of history. With the release of the iOS 7 operating system, Apple introduced additional protection for all device owners from theft, loss, etc. Now no person will be able to access the phone, as well as the data that is on it, if he does not know the Apple ID and password from it.

• Hard Reset.
• Restore with iTunes.
• Upgrading (Upgrading or Downgrading) Firmware.
• Entering DFU mode and then trying to flash.
• Parsing into small parts and replacing certain parts of the phone.

NOTHING will help! Do not trust people who promise to “hack” it for money (most often not small!). Remember. it is impossible to delete an Apple ID without a password to it. iPhone or iPad are rigidly bound to the registration data and can only be unlinked:

• The direct owner of the device who owns this information.
• Apple employee.

Speaking of bindings, they come in two flavors:

• When activated, the system only asks for an Apple ID and password. Everything described below in the article will be devoted to this issue. In this case, there is hope for unlocking.
• Everything is the same, but the Lost Mode is on, in this case you will see the following inscription. This iPhone (iPad) was lost and erased (can be translated as “This iPhone was lost and all data was erased”). In the very last paragraph of the article, there are two “excellent” tips on how to proceed in this case.

So, we have the first scenario and there is no question of any loss mode, but you just forgot the password from iCloud (Apple ID) and the phone (tablet) was locked after updating the firmware or resetting the settings to the factory settings.

What to do? How do I clear the activation message? There are two ways:

• We go to the recovery page and try to do something there: indicate the mail to which the Apple ID is registered, enter an additional e-mail address, answer security questions. If you know at least something, then the chances of unlocking your iPhone increase.!
• For those who do not remember anything at all. We write (or better call) to Apple Support. here is the link to the contact page. We describe your situation as accurately and in detail as possible. Remember, there are people sitting there and more often than not stupid! Most likely, after a short conversation, you will be asked to prove the fact that the device belongs and has always belonged to you. How? Provide a photo of the box (of course, not just packaging, but the place where the serial number is indicated), the serial number of the gadget itself, plus a purchase document (receipts). If everything is in order and Apple employees believe you, the iCloud Lock will be removed.

However, it may also happen that this does not happen. Why? The fact is that just a huge number of people began to forge purchase documents and thus deceive the company.

I do not presume to judge whether it is good or bad, but the fact is that the number of unlocked devices using this method has decreased and each new application already initially causes distrust.

This means that such a situation may happen. the iPhone or iPad really belongs to you, you provided all the documents, and Apple employees refuse to remove Activation Lock. How to be? Write to the English-language support (the last subtitle in this article will help you figure out how to do this) and tell them the whole story about how you forgot your iCloud password and want to unlock it.

If they do not help, then, unfortunately, there is nothing left to do but either hand over the device for parts, or put it on the shelf until better times.

Such is the slightly sad ending of the article, but I think that in your case everything will be “OK” and the blocking will be removed for you.

Using the recovery key

If in iOS 11 or later, or macOS High Sierra or later, you replaced 2-Step Verification with 2FA for your Apple ID and you have a recovery key, you can use it to reset your password.

iCloud for Windows

It is worth making a reservation right away: there are no password recovery procedures for owners of iPhones, iPads and other Apple products. The user can only reset a forgotten access code and come up with a new one. preferably easier to remember.

Important: although there are no restrictions on the number of resets, this procedure should not be abused: sooner or later the developer will consider the actions of the account owner suspicious and will block him until clarification is received.

Recovering access to iCloud if you’ve forgotten your password is only slightly more difficult than putting a ringtone on your iPhone. The user will need:

• Find the application icon. usually it is hidden in the “Hidden icons” of the quick access panel.

• Click on it with the left or right mouse button and click on the “Login” button.

• In the new window, use the link “Forgot Apple ID or password” located under the fields for login and password.

• As a result, the user will be redirected to the Apple official website page. Finding out your access code here, as already mentioned, will not work; besides, with some degree of probability the user will have to deal with the English interface. To switch to Russian, click on the round flag icon in the lower right part of the browser window.

• And choose your region and your country.

• Now, to restore access to Icloud, you need to enter your username in the Apple ID field. if the iPhone owner has forgotten it too, you will have to use the corresponding link.

• Having selected the option “I want to reset the password” on the new page (it is impossible to restore the access code), click the “Continue” button again.

• And indicate exactly how you plan to restore the ability to authorize in iCloud. By choosing the first (letter to the email address specified during registration), the owner of the iPhone.

• Will see a message about sending a letter.

• In a few seconds it will come too; by clicking on the link contained in the text, the user is obliged.

• Come up with and enter a new password twice. it must be different from the old one, be longer than seven characters and contain at least one number.

• By clicking on the “Reset password” button, the user will see a message stating that the changes have taken effect, and an offer to log into their iCloud account; now it will be easier than downloading music to iPhone.

• If the second option is chosen to reset the password, that is, using security questions.

• The user will have to indicate the date of birth. the one that was entered during registration.

• And answer the questions selected by the system. two out of three.

• If all the data is entered correctly, the owner of the iCloud account will be able to proceed to creating a new password. the process is no different from the one described earlier.

• Done! Now you should call the iCloud application window again and enter new data to access your account. no problems with authorization should arise.

On a Mac computer

• Choose Apple () System Preferences, and click Apple ID.
• Click “Password & Security”.
• If you need to enter your Apple ID password, click Forgot Apple ID or Password? and follow the instructions on the screen. You can skip the following steps.
• Click Change Password. Before you reset your Apple ID password, you will need to enter the password you use to unlock your Mac.

Having a problem at this point? You might not be signed in to iCloud. Choose Apple () System Preferences, and click Apple ID. Click Forgot Apple ID or Password? and follow the instructions on the screen.

• Go to the Apple () System Preferences and click iCloud.
• Select “Account”.
• If you need to enter your Apple ID password, click Forgot Apple ID or Password? and follow the instructions on the screen. You can skip the following steps.
• Select “Security” “Reset Password“. Before you reset your Apple ID password, you will need to enter the password you use to unlock your Mac.

Having a problem at this point? You might not be signed in to iCloud. Go to the Apple () System Preferences and click iCloud. Click Forgot Apple ID or Password? and follow the instructions on the screen.

Password reset

The instructions for different types of Apple ID protection will vary. For example, if you need to verify your phone number, use two-factor authentication. Select the type you want:

Accounts with or without security questions

After resetting your password, you will be prompted to log in again with your new password. You may also need to update your password in the Settings menu on mobile devices.

Two-factor authentication

If you have two-factor authentication turned on for your Apple ID, you can reset or change your password from any trusted password-protected iPhone, iPad, iPod touch, or Mac. Can’t access any device?

Accounts with or without security questions

After resetting your password, you will be prompted to log in again with your new password. You may also need to update your password in the Settings menu on mobile devices.

Retrieving a password from a used iPhone

You should immediately pay attention to questions related to the built-in accounts on the device. But if you have already purchased it, then the task is to unblock access to the iCloud function.

Please contact your dealer first. In most cases, you can go to your account and then log out completely. After that, you can safely create your own. But this does not always save. the seller himself can forget the set password.

The main thing here is not to enter many passwords at one time, since after many number of attempts you will receive a message that this Apple ID has been disabled for security reasons. Then you will no longer be able to use the iPhone.

It is impossible to leave someone else’s account without entering a password. Also, without a password, it is unrealistic to disable tracking of the device by other users. You should not reflash your phone or update the system. iPhone will ask for account activation information.

To return to work, you need to try to link your personal mail to someone else’s account. Part of the data is transferred in a similar way.

You can use the standard recovery function by specifying your e-mail. However, this does not always work.

Then you should go to the account, where you need to turn off synchronization of almost everything that you can. You will not be able to disable first user’s email, iCloud Drive and device tracking.

Now you can create a new Apple ID. We exit in the first account from the App Store and go to it from your account. In a similar way, control over the installation of all applications is restored.

It is imperative to remove synchronization with personal data in the account of the former owner. Otherwise, there will be a risk that a stranger or intruders will monitor your life.

You can now partially use your iPhone. Full control over all system processes can be obtained only with the password from the original account.

Next, we will consider ways to unlock iCloud on a personal iPhone when the user simply forgot or lost the password.

ICloud password recovery via email

The easiest way to recover your iCloud password is to email a reset code. This is done like this:

• Connecting iPhone to the Internet.
• Go to the “iCloud” settings menu. You must click on “Forgot your password?”.

Enter Apple ID to continue the recovery process.

Choosing to reset using e-mail.

The required code will be sent not only to the main, but also to the backup e-mail, if you have added it. If the message does not arrive, open the Spam folder. To be sure, you can add by mail to the address book Appleid@ID.Apple.com. The password will be reset after clicking on the link from the message. You will be prompted to enter a new security key for iCloud.

Identifier recovery

To get a password from iCloud, you need an ID or you can use an Apple ID login. In case of its loss, the following steps are performed:

• Click on “Forgot Apple ID or Password”.
• We indicate “Forgot Apple ID”.
• Enter your first name, last name and e-mail.

In case of incorrect selection of the identifier, after several attempts, you will receive a message about the blocking of the Apple ID. To release the lock, you must:

• Go to the resource iforgot.Apple.com/ru.
• Unlock ID using iCloud password (if remembered) or by resetting the security key.

This shows that the circle is closed. As a result, you may find yourself without an iCloud password and with a blocked Apple ID.

How to unblock iCloud and regain access. Repair in St. Petersburg

Many iPhone users are often faced with the inability to turn on iCloud due to its lock. Let’s take a closer look at this problem and talk about methods of restoring access.

Recover iCloud password without access to mail

Let’s say you forgot your iCloud password, and you don’t have access to your primary and backup e-mail. To unlock, you need to answer security questions:

• We connect the iPhone to the Internet. Go to settings in iCloud.
• Click on “Forgot your password” and enter your Apple ID login.
• Then we choose the answer to the security questions.

Enter the date of birth indicated during the registration process.

We answer the questions that were added when registering with an Apple ID.

If you enter the correct answers, a window for changing the password will open on the screen. Now we enter a new security key, confirm and do not forget it anymore.

If the device uses two-step authentication, and a trusted device is connected, then you can use it to return access.

It is enough to enter the key that was received when setting up the verification so that the code is sent to the trusted device. Using this code, you can reset your iCloud password.

What are Apple ID and iCloud for??

Apple ID and iCloud are interconnected. Apple ID can unlock iCloud and most other features.

There are the following reasons why you need to restore access to iCloud:

• User just forgot password.
• iPhone was purchased from another owner (used), where an iCloud account is already preinstalled.

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With the first option, you need to tinker a little, but the problem as a whole can be solved quickly.

If you bought an iPhone, and the owner does not know this password, then the situation is significantly aggravated.

Contacting support

The question of how to remove the iCloud application without a password has a clear answer. no way. IOS 7.0-7.6 devices made it possible to bypass the ban by changing the Apple ID password, but there is no such loophole now. Therefore, if you have forgotten all the data, you need to call or write to Support. Contact information is available on this site http://www.Apple.com/ru/contact.

Before contacting Support, you should prepare a photo of the box, where you will see the serial number, the serial number of the gadget itself and the purchase receipt. In the event that you manage to prove that you are the rightful owner of the iPhone, then after activation, the lock will be removed, and then you can set a new password.

Apple official website

To restore access to iCloud, a user who has forgotten their account password will need:

• Go to Apple.com and left-click on the tablet icon in the upper right corner of the browser window.

• Select “Login” in the list that opens.

• Find on the new page the already familiar link “Forgot your Apple ID or password?” and click on it.

• As you might guess, as a result, the owner of the iPhone will be on the password recovery page; what to do next, he can read in the first section of our material.

ICloud website

It will not be possible to find out the old password from Icloud and restore it on this web resource; but, as before, the owner of the iPhone or iPad will be able to set a new access code. To do this, go to icloud.com and use the link “Forgot Apple ID or password?”. further actions are identical to those described above.

iTunes

You can also get access to iCloud from another popular application. iTunes; you do not need to sync your iPhone with your computer. The recovery process is as follows:

• In the window that opens, clicks on the link “Forgot your Apple ID or password?”.

• Now it will be redirected to the already familiar page “Having problems logging into your account?”; what to do next is described in detail in the previous section.

Contacting Support Apple

If you don’t want to act on your own, but you need to restore access to your iCloud account, the owner of the Apple equipment can contact Support:

• Going to the Apple.com website, click on the “Support” button.

• On the page that opens, find the link “Contact Support” and click on it.

• Next. click on the Apple ID button.

• Select the problem “I forgot my Apple ID password” in the new window.

• If the user can chat right now. click on the “Talk to Apple Support”.

• And in a new window, enter your account details and a cell number by which the consultant can contact the client.

• As a rule, the specialist calls within five to ten minutes after the application is completed. You may have to wait up to half an hour; if after this time there is no incoming call, you should make the request again. or try one of the previously described options.

Advice: if you don’t want to talk now or you don’t have an opportunity, you should schedule a call by clicking on the next box and choosing a suitable day and time.

On iPhone or iPad

It is possible to restore access to iCloud on a mobile device, be it a phone or tablet from Apple. It will not be possible to find out your old code. the user, as before, can only set a new one. To do this, you need:

• If the device is authorized. go to “Settings”, tap on the user icon.

• Scroll down the opened page and click on the “Exit” button.

• Now, to reset the password, the user just needs to try to download any application from the App Store: the system will ask for the account data, and, again using the link “Forgot Apple ID or password?”, The iPhone owner will start the process of recovering the access code.

Tip: you can also sign out of your iCloud account in another way. by going to “Settings” in the “Passwords and accounts” section and unlinking your iPhone or iPad there.

What to do if you forgot your iCloud password?

After it was possible to verify the iPhone for authenticity and register iCloud, the owner of the device can use it as he sees fit: download music, movies and, of course, synchronize the phone with the account. And even if the user has forgotten the password, the iPhone will work properly. until he decides to sign out of the account. How to recover iCloud password. let’s try to figure it out.

iCloud for Windows

It is worth making a reservation right away: there are no password recovery procedures for owners of iPhones, iPads and other Apple products. The user can only reset a forgotten access code and come up with a new one. preferably easier to remember.

Important: although there are no restrictions on the number of resets, this procedure should not be abused: sooner or later the developer will consider the actions of the account owner suspicious and will block him until clarification is received.

Recovering access to iCloud if you’ve forgotten your password is only slightly more difficult than putting a ringtone on your iPhone. The user will need:

• Find the application icon. usually it is hidden in the “Hidden icons” of the quick access panel.

• Click on it with the left or right mouse button and click on the “Login” button.

• In the new window, use the link “Forgot Apple ID or password” located under the fields for login and password.

• As a result, the user will be redirected to the Apple official website page. Finding out your access code here, as already mentioned, will not work; besides, with some degree of probability the user will have to deal with the English interface. To switch to Russian, click on the round flag icon in the lower right part of the browser window.

• Now, to restore access to Icloud, you need to enter your username in the Apple ID field. if the iPhone owner has forgotten it too, you will have to use the corresponding link.

• Having selected the option “I want to reset the password” on the new page (it is impossible to restore the access code), click the “Continue” button again.

• And indicate exactly how you plan to restore the ability to authorize in iCloud. By choosing the first (letter to the email address specified during registration), the owner of the iPhone.

• In a few seconds it will come too; by clicking on the link contained in the text, the user is obliged.

• Come up with and enter a new password twice. it must be different from the old one, be longer than seven characters and contain at least one number.

• By clicking on the “Reset password” button, the user will see a message stating that the changes have taken effect, and an offer to log into their iCloud account; now it will be easier than downloading music to iPhone.

• If the second option is chosen to reset the password, that is, using security questions.

• And answer the questions selected by the system. two out of three.

• If all the data is entered correctly, the owner of the iCloud account will be able to proceed to creating a new password. the process is no different from the one described earlier.

• Done! Now you should call the iCloud application window again and enter new data to access your account. no problems with authorization should arise.

Apple Showroom Visit

Finally, the iPhone owner who has forgotten their iCloud password can personally go to the nearest brand store for help. Here, after describing the problem to the consultant in detail and passing the verification procedure, he will restore access to Icloud in a few minutes. without any need to manipulate the Internet or PC applications.