Recovery via computer

The first option is to restore the operating system from a backup. To work, you need the iTunes program:

  • connect your phone to your computer and run the program;
  • wait until the end of synchronization, launch the “Overview” section or click on the smartphone icon;

accessory, supported, iphone, charging

Restoring from a backup

Sometimes the problem may be a process malfunction. And then the “accessory is not supported” appears. How to fix it on iPhone 6 or any other model? If you regularly make backups, this may help resolve the problem. However, there are two options worth considering:

  • the smartphone can work with the computer (the error is not regular);
  • the error occurs every time you try to connect your smartphone.

The error “This accessory is probably not supported” is quite common on the iPhone 5s and other Apple smartphones. over, it can be associated with both the device itself and the device to which it is connected. Let us examine further the reasons and ways of solving this problem.

Recover from iCloud

Before performing this procedure, you must reset content and settings. This is done through the section “Basic”.

  • start your smartphone;
  • after the “Programs and Data” appears on the screen, select restore from iCloud copy;
  • log into your account;
  • select the required copy and, without disconnecting the phone from charging, perform all the actions that the system will require.

If none of the above methods helped, contact the service center with the check and subsequent repair of your smartphone.

Hard start

This troubleshooting method is recommended for Apple Smartphone OS first. Perhaps the crash that caused the no support message to appear can be easily fixed:

  • if your device is younger than the seventh generation of iPhones, hold down the power key;
  • without releasing it, press and hold the “Home” button;
  • keep holding the combination until the manufacturer’s logo appears;
  • if your smartphone is the seventh or newer version, then also hold down the lock key;
  • instead of “Home” press and hold any of the volume swing;
  • also keep holding until the apple appears on the screen.

This procedure helps to correct intermittent system glitches, including the “This accessory is probably not supported” error. It also cleans the RAM, thus allowing the iPhone to return to some performance. But do not carry out this operation too often. This can lead to problems in the operation of the operating system.

Quality checking

In this case, you are absolutely not protected from the regular appearance of the message. “This accessory is probably not supported.” Therefore, if such an opportunity is present, try to purchase an original cable for charging your smartphone.

Phone and power supply port

A fairly often considered error can arise due to problems with the charging port in the phone or the cable connector in the unit itself, which is charged from the outlet. It is quite simple to test this theory:

  • If possible, connect another wire to your smartphone.
  • Next, check its performance from the computer and the charging unit from the outlet. Repeat several times. If the error “This accessory is probably not supported” did not appear, then most likely the whole problem lies in the cord.
  • Otherwise, try connecting your smartphone to the computer, then to the charging unit. If the problem occurs in both cases, you should take care of repairing the port on the phone. If the problem occurs when you try to replenish the charge from the outlet, then try cleaning or replacing the unit.

There is also an additional way to fix the “This accessory is probably not supported” error on iPhone 5s and other models.

What can cause this message to appear?

The iPhone iPhone lack of charger support alert may appear for several reasons. Most often these are:

  • The presence of various damages on the original power cable. The most common breakage resulting in an accessory not being supported on 5 “iPhones” or other models is the sheath break in the thunderbolt area.
  • A cheap replacement for the original cord is used to charge the phone. It is worth noting that this error often appears once after a time, thus not interfering with the use of the wire, but at the same time making it uncomfortable.
  • The charging port on the smartphone itself or at the power source is dirty or damaged. Quite often, this error occurs when charging the iPhone through the USB ports of the computer, located in the case, and not on the motherboard.
  • Lack of MFI certificate. In other words, the accessory used has not passed the quality test from Apple itself. This may result in an error: “This accessory is probably not supported.”.
  • IOS error appears.

Consider further ways to fix this situation.

This cable or accessory is not certified or supported. What to do if this message appears?

China rules! But not in this case and here’s why.

In the comments on our site, readers are still asking questions related to using USB cables for iPhone and iPad. Some people complain that when charging or syncing with iTunes, a message appears on the smartphone screen stating that “this cable or accessory is not supported or certified.” At the same time, the device does not charge or sync, it is also impossible to restore or update the gadget. Why “Apple” smartphones and tablets “don’t like” some USB cables and what can be done about it?

These messages first appeared in iOS 7 on the iPhone 5. “This accessory is probably not supported.” On iOS 8 and later, the messages were slightly changed. “This cable or accessory is not certified, so it cannot be guaranteed to work reliably with this iPhone.” There are several reasons:

Clogged connector on iPhone / iPod Touch / iPad

We have already written about this situation in a separate article. The bottom line is that various debris gets into the connector on the iPhone or iPad (this is especially true for Lightning connectors) and accumulates there for a long time. At some point, the debris becomes so much that it breaks the contact of the cable in the connector. and, accordingly, a corresponding warning appears. The solution is to gently clean the debris from the connector. To do this, you can use a toothpick or cotton swab moistened with alcohol. I advise you to clean the Lightning connector when the iPhone is turned off.

USB cable is damaged

If you are definitely using the original cable, and the ill-fated message still appears on the screen, your cable may simply be damaged.

If there are no visible signs of damage, take a knowingly intact (and, of course, original) cable for verification and check the operation of your device with it. If it works, change the cable to a new one.

“The cable is not certified.” What to do?

When the message “This cable or accessory is not certified” appears, click “Close” in the window of this message.

The above message will appear again. click “Close” again.

  • Disconnect the cable from the device without performing any other actions or blocking the screen.
  • Reconnect the cable.
  • Insert the Lightning connector into it and connect the other side to a charger or computer (depending on the task: charge or sync).
  • Turn on your device. After booting, the device will start to charge.
  • If the iPhone is turned on, if you pull out the connector and reconnect it, it will stop charging again, and you need to repeat the procedure again.
  • For jailbroken devices in Cydia, find and install the “Support Unsupported Accessories 8” or “Unauthorized Lightning Cable Enabler” tweak.

    Remember that you cannot completely fix the problem in this way. this is an exclusively temporary solution. Apple can always block a “fired” cable at the iOS level. In addition, you run the risk of running into an expensive replacement of the power controller. the cost of the service starts from 80.

    Therefore, we strongly recommend using either an original accessory or a certified one, for example, any owner of an iPhone 5 and later models can afford this).

    There are times when the warning “This cable or accessory is not certified, so its reliability is not guaranteed with this iPhone” appears when the original cable is connected, for example, if

    You are using a non-original and non-certified USB cable.

    The Lightning connector looks simple only from the outside; a microcircuit with 4 microchips is hidden under its shell. We do not fully know how they work and what the specific one is intended for, but it is reliably known that this controller:

    • Switches the contacts to which the iPhone is connected. Lightning connector. reversible and plugs into the connector either side.
    • Responsible for the secure transfer of information between the device and the computer when syncing with iTunes, restoring and updating iOS.
    • Limits voltage and amperage when charging the device.

    Yes, the original Lightning cable is too expensive, for example, in the Russian App Store they ask 1,590 rubles for it. And this is for 1 meter of wire and two connectors, one of which is the simplest (USB).

    In defense of user interests, manufacturers of accessories came forward and offered analogs. However, “cable to cable is different,” and in pursuit of the lowest cost price, some manufacturers (mainly Chinese) “forget” to add the necessary microchips to the Lightning connectors so that they at least comply with the MFi license. What is this license?

    MFi (short for “Made for iPhone / iPod / iPad”. Made for iPod / iPhone / iPad) is Apple’s licensing program for manufacturers of accessories compatible with iPhone, iPod Touch and iPad.

    Apple vouches for certified cables and accessories, for which it receives the corresponding monetary deductions from each unit, which means they are safe for your device (in theory).

    In addition to the price, the original Apple USB cables have serious durability problems: they quickly fray and break.

    I myself stopped using the original Lightning cable from the iPhone 5s in favor of the black Juicies with lightning connector and I do not regret it at all.

    So, in order for your iPhone, iPod Touch and iPad to charge at acceptable voltage and current, and also sync without errors, use at least a certified Lightning cable. It is cheaper than the original one. But, if you do not have such an opportunity, there is a way how to protect Apple and charge, sync and restore iPhone using the cheapest cables.

    And finally. Since 2008, I have been using original cables to charge and sync my iPhones and iPads all the time. it’s safe and reliable. But if one of them was damaged and out of order, I did not buy the other original one. it was expensive. Instead, I used a certified one, which I advise you. If this is not at hand, one or two times you can charge the device with the cheapest cable, but do not abuse it. the “surprise” can sneak up unnoticed.

    How to charge iPhone and iPad with a non-certified cable and how it threatens?

    Good time! “This accessory is probably not supported”. almost every iPhone owner had to deal with such a system notification at least once. Most often, a smartphone says such unpleasant words to its owner in case of connecting a non-original USB cable or a “semi-basement” adapter with Lighting to a 3.5 mm jack.

    Regardless of the circumstances preceding this message, the result is the same: this cable is not certified, it is impossible to charge the device (listen to music), or (if it is still about charging) the battery resource is restored not as it should. Disorder? Of course! Can this be fixed? Let’s try

    Let’s figure out what to do in this situation.

    Non-certified cable. can I use it and why buy it?

    The bottom line is that original iPhone cables are quite expensive. With the release of the supplied cord out of order, many owners, wanting to save money (moreover, quite significantly), acquire an unoriginal analogue, mainly from Chinese manufacturers.

    can’t charge iPhone try this method|this accessory may not be supported

    • Firstly, they can easily cause the iPad (iPhone) to not charge and refuse to connect to the computer. In simple terms, you never know whether this wire will work or not. over, it can break even without visible damage.
    • Secondly, their use can cause significant harm to the “apple” gadget due to incorrect output voltage and other technical nuances.

    That is why only an accessory marked “Made for iPhone / iPod / iPad” should be used in conjunction with an iPhone.

    Along with this, even the presence of the above-mentioned inscriptions is not always a guarantee of authenticity. That is why accessories should be bought exclusively from certified and verified sellers.

    Be that as it may, regardless of the conditions that prompted you to buy a non-original wire (although it is possible that you purchased a fake, being misled), there is only one problem: the device is not charged with this Lighting cable. what to do?

    How to charge with a non-certified cable. step by step instructions

    If your iPhone or iPad displays notifications about the connection of a non-certified accessory, try to solve the problem by following the steps in the following guide in sequence:

    • We connect the cord to your iPhone or iPad. Important! Try to insert the wire in different directions. From my own experience, I can note that the “Chinese” wires are quite sensitive to this and there is a high probability that inserting it into the gadget with the other side. charging will go.
    • Seeing a notification from the category “This cable is not certified”, click the “Close” button in the message window.
    • Unlock the device by pressing the corresponding button on the case.
    • Seeing the familiar notification again, click “Close” again.
    • Without performing any additional actions and without turning on the screen lock, we disconnect the cable.
    • Connect the cable again.

    In most cases, the above instruction helps and everything works fine.

    However, I would strongly advise using non-original charging in extremely rare cases and only as a temporary phenomenon. the for apple equipment are rather big (but what are they “rather big”. they are big!) And, in my opinion, you do not need to “kill” an expensive device for the sake of saving 500-1000 rubles is just stupid.

    Solutions “This accessory may not be supported”?

    Now that we know the problem is with your iPhone / iPad’s faulty charging cable, how to fix this problem? In the next article, we will provide you with some simple methods to help you get rid of “This accessory may not be supported”, hopefully they can help you.

    Change the charging cable

    As we said earlier, most accessory problems are not supported by the cable. We suggest you replace an official Apple cable or a high quality OEM cable, plug it in and charge your iPhone. See if the error still appears. If it is not, you are doing well, perhaps your old charging cable is somehow broken. If this happens, go to the next solution.

    Change power source

    Not all USB ports provide the same amount of power. Sometimes we can charge the iPhone from the computer, but there is not enough power to charge the iPad.

    Therefore, if you receive the error message “This accessory may not be supported,” it may be because your device requires a different power source. Try changing another power supply and see if it works.

    Enable airplane mode

    First, connect your iPhone to the charging cable. An error message “This accessory may not be supported” appears, please reject or ignore it. Then turn on airplane mode on your device.

    Now turn off your iPhone. Wait another 2 minutes and turn it back on. You will no longer receive an error message.

    Remove dust from the charging port and cable

    Dust is one of the most common causes of the “This accessory may not be supported” error. If you’ve never cleaned your iPhone’s charger port, dust or lint can get dirty inside. Inspect both your replacement port and cable with a bright light, and clean them with a toothpick or old toothbrush.

    After you’ve cleaned both of them, plug the cable back in and charge your iPhone. If the error message is still displayed, go to the next solutions.

    How to fix “This accessory may not be supported” for iPhone

    When I plug my iPhone into the charging cable, it vibrates and says something like, “The accessory may not be certified.” I have tried many cables, including original Apple cables, but the results are the same. I also tried to fit my motherboard into a different working case, but it does the same thing. Do you know which IC can be broken on my logic board? Thanks from iFixit

    After updating to iOS 7.0.3, I get a prompt “this accessory may not be supported” after a few minutes of charging. Then charging stops and I unplug the cable and reconnect, and then hopefully get another 5 minutes before the message appears again. The phone is practically unusable now as I cannot charge it. Only using genuine apple cables (tried 4 separate cables) and tried charging both through the wall and laptop but the result is the same From Apple Communities

    Although the iPhone is one of the most powerful smartphones in the world, many people still face some silly mistakes when using it every day. For iPhone users, the “This accessory may not be supported” error should be the most annoying one. Out of nowhere, iPhone starts complaining about hardware or charger.

    Why am I getting the error “This accessory may not be supported”?

    As far as I can tell, the “This accessory may not be supported” error message mostly appears under two conditions as shown below. Please note that if you receive a different message such as “This cable or accessory is not certified and may not work reliably with this iPhone / iPad”, this is basically the same problem.

    Charge your phone. If you are using a cheap non-Apple charger, it will be easier to get this error message. But sometimes, even if you are using an official Apple lighting cable, the error can also occur due to firmware issues in the operating system.

    IOS update, Many Apple users complain that the “This accessory may not be supported” error appears immediately after updating to a new iOS and has nothing to do with a faulty device or cable.

    Potential reasons for “This accessory is probably not supported.

    Most often, there are several reasons for the appearance of this message. and you will not like any of them.

    We direct the marafet in the Lightning connector

    Ok, let’s get back to more serious and adequate solutions. Your iPhone or iPad’s Lightning connector may be clogged with dust or some other substance. What to do in this case? And everything is simple: we take a thin and oblong object and carefully clean this connector. Our recommendation: take a toothpick and wrap a piece of cotton wool tightly on its very tip. much better than any ear stick. So, take our tool and clean the Lightning connector with light movements. We do not press anything, we do not press anything, we do not poke anything deeply anywhere. adhere to such simple recommendations and no problems will arise. Hovering over the marafet, connect the charger to your device and check if the error “This accessory is probably not supported” appears this time.

    Normal reconnection of the Lightning cable

    It may seem to you that you have properly connected the Lightning cable to your device. We take and remove the cable from the corresponding connector, inspect it for damage, and then plug it back in again. See if the error “This accessory is probably not supported” is shown on the display and draw conclusions. No, we do not consider you an idiot, but each of us from time to time still finds himself in this kind of situation.

    How to fix “This accessory is probably not supported” for iPhone and iPad?

    “This accessory is probably not supported”. this message can be seen when trying to connect the charger to your iPhone or iPad. Charging a mobile device is a trivial task. What could have gone wrong during this seemingly simple procedure? In today’s article, we will tell you what are the reasons for the appearance of this alarm message and how you can get rid of it as soon as possible in order to finally charge your Apple device normally.

    We use a different USB port on the computer

    Let’s imagine that you are faced with this error while trying to charge your iPad / iPhone through the USB port of your personal computer. Not a good idea, because the charging process will be quite slow in this case, but we all do it periodically as needed. Did you think that the problem is not with the Lightning cable, but with the USB port of the computer to which you are trying to connect your gadget? For inexperienced users, the USB port may seem almost indestructible, but in fact, such a thing is very easy to disable. Gently pushing down on the USB cable connected to the port? Believe me, this is enough to break it. We connect the Lightning cable to another USB port on our PC and check for the error “This accessory is probably not supported.” If the error disappears it’s time to go to the service center, but only with a PC.

    Reboot iPhone / iPad when charging is connected

    We’re not sure if this trick can be called a real solution, but let’s get it straight. Some users, who themselves have encountered this problem, recommend that when an error appears, simply restart their device without disconnecting the Lightning cable from it. You might be thinking, “What is this nonsense? And what should fix it? ” It’s hard to believe in it, but in some cases it is possible to get rid of this error with just such a stupid decision. So again:

    • connect a charger to your iPhone / iPad;
    • wait for the error “This accessory is probably not supported”;
    • restart the device using the power button on the case.

    And that’s all. If you’re lucky, this message will disappear and nothing else will interfere with the charging process.

    Fraud with the “Close” button (another extraordinary solution)

    Another blatantly wacky solution that can surprisingly work. Ok, an error has appeared on the display of your iPhone / iPad. hold down the “Close” button with your finger and disconnect the Lightning cable. And that’s all you need to do. It is not clear what exactly such a strange manipulation does, but after it the error “This accessory is probably not supported” may disappear, if you believe the messages on the network. Again, try it, because you may be that lucky

    Check iPhone battery status

    If your iPhone’s battery health isn’t very good, it seems like a silly errand, whether you’re using a wireless charger or a USB charger.

    Spend minutes checking the status of your iPhone now.

    Go to Settings on iPhone, tap Battery to scroll down to find Battery Status,

    Check “Maximum Capacity” and “Peak Performance”.

    The Maximum Capacity value will be reduced from 100% as you are using an iPhone. As the battery ages, the number will decrease. A conventional battery is designed to retain up to 80% of its original capacity. If the number on your iPhone is less, then it is better to replace the battery.

    If iPhone is in good condition, try the wireless charger to charge iPhone again.

    Hard reset iPhone

    Although Restarting iPhone Doesn’t Work, Try Hard Restarting iPhone.

    Wireless charging not responding could be caused by an iOS system error and not a wireless charger error. Then try to force restart iPhone 8, X and later.

    Press and release the volume up button.

    Press and release the volume down button.

    “This Accessory May Not Be Supported” �� [FINALLY FIXED!!]

    Press and hold the side button.

    Release the button until the Apple logo appears.

    Place iPhone near the wireless charger or in the center

    Considering your iPhone charges wirelessly, you should pair the iPhone and the wireless charger. For best performance, you should place your iPhone in the center of the wireless charger.

    Of course, some manufacturers recommend that you just bring the iPhone closer to the wireless charger and not necessarily in the center.

    So, just adjust the position of your iPhone until you see the charging icon on iPhone 8, 8 Plus, X, XS, and XR wirelessly.

    Calibrating iPhone Battery

    When you find the iPhone’s battery percentage increases or decreases while charging wirelessly and you might think the wireless charger is not working.

    The problem is that iPhone battery percentage is increasing upward due to many reasons. Regardless of why this is happening, you can fix it by calibrating your iPhone and get a normal battery percentage when using a wireless charger.

    Fully discharge your iPhone battery. Battery should be discharged first, but iPhone turns off automatically.

    Charge your iPhone fully. Connect your iPhone to a USB charger and let it fully charge. You must charge your iPhone for additional hours after the battery percentage reaches 100%.

    Restart your iPhone. Continue to connect the iPhone with the charging cable, press the Sleep / Wake button for about a second to start the iPhone, then press and hold the Sleep / Wake button and the Home button until the Apple logo appears. Then your iPhone will be reset and just unplug the charging cable.

    iPhone Update

    Wireless charging on the iPhone was originally implemented with an iOS software update. If wireless on iPhone doesn’t work, you need to update iPhone to wirelessly charge.

    On iPhone, go to Settings General Software Update.

    Click Download and Install if an iOS update is available to start updating your iPhone automatically.

    If an update is not available, you will see the phrase “Your iPhone is up to date.”.

    You can also enable automatic iOS software updates by checking the Automatic Updates checkbox in iOS 14 and later.

    Restart iPhone

    Restart iPhone. it is a one-stop solution to fix all iPhone problems.

    It deserves an easy try when wireless charging doesn’t work on iPhone.

    Here we take iPhone 8, 8 Plus and X as examples.

    While holding and pressing the Sleep / Wake button on the right side of the iPhone edge, release it until the slide appears.

    Move the slide to the left and right to turn off the iPhone.

    Wait a few seconds and press the Sleep / Wake button until the Apple logo appears to restart your iPhone.

    For more details on restarting iPhone in different models, just check this post: How to restart iPhone.

    How to fix wireless charger not working on iPhone 8 and newer

    As technology advances, people are always looking for a breakthrough in wireless to get rid of the traditional cable plug. Wireless headset like Airpods, wireless mouse, even for wireless charging.

    Wireless charger. This is a new trend with iPhone 8 and later thanks to easy and intuitive charging. Easily charge your iPhone in cars, cafes, airports, hotels, travel, and more with a wireless charging pad.

    However, many users have reported that wireless charging does not work on iPhone X, 8 and other models.

    Next, we’ll explain why your iPhone won’t charge with a wireless charger and how to fix a wireless charger not working on iPhone and later.

    Remove the iPhone case and remove the USB cable

    Wireless charging uses magnetic induction to charge your iPhone. Magnetic objects between iPhone and the wireless charger can reduce performance and damage the magnetic stripes. Thus, if your iPhone cases have magnetic elements or sensitive elements, you must remove them before wireless charging.

    If you’re unsure, just remove the iPhone case and then try using the wireless charger to charge your iPhone again.

    over, once your iPhone is connected to a USB cable with a computer or to a USB cable, your wireless charging will fail. Just remove the USB cable.

    Install the old version

    The Play Store always contains the latest version of the application. The old version cannot be delivered from there. But this can be done manually. Try the VK 3.6 version, it is posted in the official for Android community. here (if you are not logged into VK in your browser, you will have to log in). Download not the latest version, namely 3.6. If the browser warns that the file may be unsafe, you will have to agree and continue. Please note that the music may not work in the old version.

    The old version of the VK mobile application

    If you downloaded iTunes from Apple

    Follow these steps to reinstall the USB driver for your Apple mobile device:

    • Disconnect your device from your computer.
    • Unlock your iOS or iPadOS device and go to the home screen, then reconnect your device. If iTunes opens, close it.
    • Press the Windows and R keys on your keyboard to open the Run command.
    • In the Run window enter:
      % ProgramFiles% \ Common Files \ Apple \ Mobile Device Support \ Drivers
    • Click OK.
    • Right-click the usbaapl64.inf or usbaapl.inf file and select Install. You may see other files that start with usbaapl64 or usbaapl. Make sure to install the.inf file. If you are not sure which file to install, right-click an empty area in the Explorer window, click Browse, then click Details to locate the file type you want. You want to install an installation information file.
    • Disconnect your device from your computer, then restart your computer.
    • Reconnect your device and open iTunes.

    How to fix. not supported on your device

    To install the desired application that is incompatible with your device, you need to install the Market Helper program. You need to download it from the developer’s website (make sure that you have the ability to install programs on your Android device from other sources). Also, for the Market Helper program to work, you need root rights, How to get ROOT on Android you can find out from our section.

    • Open Market Helper on your Android device.
    • Select the characteristics of the device. By default, the characteristics will indicate the data of your device, knowing what conditions are needed to download the application, you can change them in the drop-down menu. You can change:
    • device type;
    • device model;
    • location region;
  • Next, after changing the characteristics, click “Activate” confirming the superuser rights (root).
    • After waiting for the message: “Activated successfully” with the specified data of the device model. Go to Google Play Store and install the “problem” application.

    How to install an application on Android if the device does not support?

    If the user has an old smartphone model or does not meet the technical specifications, to ensure normal operation of the software device, it is worth taking the following steps:

    • Rolling back the utility cache.
    • Installing the APK file on a smartphone. This can be done from different sources.
    • Download with active VPN mode to bypass protection.

    After a competent change of the installed characteristics, the applications necessary for the operation will begin to work not very correctly, they will cease to be inaccessible and incompatible. A common reason is a weak processor and screen expansion indicators.

    If your iPhone, iPad, or iPod touch won’t turn on or freezes

    If your device is frozen, unresponsive to touch, or freezes when turned on, learn what to do.

    If you see an Apple Mobile USB Driver with an error symbol:

    Information about non-Apple products or independent websites not monitored or verified by Apple is provided without recommendation or approval. Apple is not responsible for the selection, operation, or use of third party websites or products. Apple makes no representations about the accuracy or reliability of third party websites. Contact the seller for more information.

    Accessory for iPhone and Apple Watch

    Therefore, I keep getting the message “This accessory may not be supported” on my phone. Is the phone or cable bad? Is there a fix?

    There is a good chance that you have encountered the error message “This accessory may not be supported.” This is a common problem among iPhone, iPad and iPod touch users, and it often happens with iPhone 5 / 5s / 6 / 6s / 7/8 users. / X / XS / XR and even iPhone 11.

    This message would appear if you were using a cheap third party charger. But even if you are using an Apple accessory, the error can also occur due to an issue with the iOS firmware.

    This accessory may not be supported Error on iPhone / iPad

    Don’t Miss: How to Bypass iCloud Activation Lock on iPhone / iPad in Two Ways

    OS update

    If the problem is not caused by mechanical factors, but by a software malfunction, then it is recommended to update the iOS operating system to the latest update. The new firmware could well solve the problems that prevent you from connecting to certain devices using a certain type of cable.

    Before the actual update, experts recommend creating a backup of all important files to the cloud or iTunes. It is also advisable not to forget to back up the operating system itself.

    The update can be done in three ways:

    • Through the Internet. To do this, go to the iPhone settings, select the “General” item and click on “Software Update”. If the components are available, they will be installed by user consent.
    • Via iTunes. This method does not imply a mobile network or Wi-Fi connection, as it is performed from a PC. To complete it, you need to connect your phone to your computer, launch iTunes and go to the “Overview” section, where the “Update” option is selected. All that remains is to wait and follow the instructions on the screen.
    • Automatic update. It is recommended to always agree with the operating system if it offers to install the update automatically. This allows you to avoid many problems and bugs that are inherent in older versions of the OS.

    You can enable auto-update as follows:

    • Go to “Options”.
    • Select the section “Basic parameters”, then the subsection “Update”, which will be the item “Auto update”. It must be put into an active state.

    Updating the software helps solve the problem of incompatibilities

    Other possible methods

    Another method is to test the cable itself. He most often has the following problems:

    You can also update the software through the iTunes service on your computer.

    Checking the compatibility of an accessory with an iPhone

    Sometimes it happens that the accessory works fine on newer iPhone models, and on older ones it causes the error in question. It also happens vice versa. In this case, it is recommended to check the general compatibility of the gadget and the cable or charger. Some accessories may only function correctly on certain models.

    It often happens that new models use completely different technologies, and accessories function according to old standards. This causes problems with the inability to determine the connected device.

    Important! You can find out all the information about device compatibility in the brochure on using the gadget or by going to the company’s website.

    The phone may not charge from an accessory if it is software incompatible with it

    Cleaning and checking the connector

    A notification about the inability to connect may also appear due to dust or other foreign particles entering the connector on the phone. If the reason lies in this, then it will be very simple to solve it, but you need to act carefully.

    With serious contamination, not only can the contact be broken, but it is quite likely that a breakdown will occur due to the bent elements of the connector tongue. Contaminants could get into the phone from a or when using it in a dusty room, for example, at a factory.

    The cleaning process is carried out in two steps:

    • Take a sharp, but not metal object, such as a toothpick. It is inserted into the connector and gently removed lumps of dust or other contaminants. When most of the debris has been removed, you need to blow out the hole for the cable.
    • The same toothpick is wrapped in thin layers of cotton wool or gauze, which is slightly soaked in an alcohol-containing solution (cologne or special means) in advance and pushed into the same hole. With light and gentle movements, the remaining dirt is collected.

    Important! Cleaning can also be done with a USB cable or a port on a personal computer. There is a great chance that these details were the cause of the error.

    An error that appears against the background of the cable connection can signal poor contact

    Using a non-original and non-certified USB cable

    Often people want to save money, and when the original charger or USB cable breaks down, they purchase their cheap counterparts from China. It won’t end well. In many cases, phones simply do not support the old charging or data transfer methods that are used on non-certified accessories. Sometimes it is even possible that the power connector of the device breaks down or even destroys it.

    Some high-quality substitutes can really work well and for a long time, but in most cases a cable bought on the market for 100 rubles under the guise of an original will not bring anything good to the gadget.

    If there is obvious damage on the charger cable, then it is all to blame

    Methods to fix the problem on iPhone 5, 6, and 7 and other models

    If the cause of the problem has not been found and there is not the slightest suspicion of a particular component, then you should perform all the following steps in turn. It is advisable to start with simpler instructions, and end with more complex and time-consuming.


    Very often, the error can be solved by a couple of reconnections of the device from the USB cable. Contact elements could come off the cord, or a speck of dust appeared in the connector, which interfered with the passage of electric current and the creation of a connection. The same actions will help to cope with the problem when there are places on the cable with poor-quality conductor contact.

    Important! Although such actions do not always help, they do not take very long. That is why you need to start any troubleshooting and troubleshooting with them.

    If the iPhone does not support a charger, then you can try restarting the gadget.

    This accessory is probably not supported by the iPhone. how to fix

    Sometimes, when a person needs to charge his device from Apple, he may be faced with the fact that a message is displayed on the phone display that this iPhone cannot work with the connected device and does not support it. This happens when the iPhone is connected to a charger or PC via the “Light” connector. The article will explain how to solve the error “This accessory is probably not supported by the iPhone.”.

    BYRGPUB.COM 2023